Signotec Delta TPD Manuel utilisateur

Version 2.0 as of 10.03.2020 www.signotec.com

signotec Delta (Touch) Pen Display

User Manual

 
 
 
© 2000–2020 signotec GmbH 
signotec Delta Pen Display user manual 
Page 2 of 15 
 
Contents 
 
THANK YOU!...................................................................................................................................................................3 
SYMBOLS........................................................................................................................................................................3 
WARNINGS AND PRECAUTIONS .....................................................................................................................................4 
OTHER RESOURCES.........................................................................................................................................................4 
CHECKING THE DEVICE UPON ARRIVAL ..........................................................................................................................5 
PRODUCT VIEW..............................................................................................................................................................6 
1. FRONT SIDE ........................................................................................................................................................................6 
2. BACK SIDE..........................................................................................................................................................................7 
3. VESA MOUNTING FIXTURE....................................................................................................................................................8 
4. USB CABLE ........................................................................................................................................................................8 
CONNECTION TYPES .......................................................................................................................................................8 
INSTALLATION................................................................................................................................................................8 
1. ASSEMBLING THE PEN HOLDER ...............................................................................................................................................9 
2. FOLDING OUT/IN THE SUPPORT ..............................................................................................................................................9 
3. INSERTING THE USB CABLE..................................................................................................................................................10 
4. POWER SUPPLY VIA USB.....................................................................................................................................................10 
5. USING AN EXTERNAL POWER SUPPLY UNIT ..............................................................................................................................10 
6. CONFIGURING THE DISPLAY SETTINGS ....................................................................................................................................10 
7. CONFIGURING THE PEN INPUT ..............................................................................................................................................11 
8. CONFIGURING THE CAPACITIVE TOUCH...................................................................................................................................11 
MAINTENANCE, CARE AND CLEANING..........................................................................................................................12 
1. PEN AND PEN CARTRIDGE....................................................................................................................................................12 
2. REPLACING THE CARTRIDGE .................................................................................................................................................12 
3. REPLACING THE PEN...........................................................................................................................................................12 
4. CARE AND CLEANING..........................................................................................................................................................12 
WARRANTY ..............................................................................................................................................................13 
1. DURATION AND NATURE OF THE WARRANTY .......................................................................................................................13 
2. EXCLUSION OF WARRANTY...............................................................................................................................................13 
SUPPORT AND REPAIRS ............................................................................................................................................14 
1. TECHNICAL SUPPORT ......................................................................................................................................................14 
2. REPAIRS.......................................................................................................................................................................14 
3. OVERVIEW OF ACCESSORIES AND SPARE PARTS ....................................................................................................................14 
DISPOSAL OF DEVICE ................................................................................................................................................15 
DECLARATIONS OF CONFORMITY .............................................................................................................................15 
 
 

signotec Delta Pen Display user manual

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1. Thank you!

Thank you for having chosen one of signotec’s products. You now have a robust, durable and high-

tech solution that is unrivalled in this market segment. The signotec Delta Pen Display is a monitor

extension featuring pen input and optionally available capacitive touch functionality. The device func-

tions as a monitor and can be managed using the Windows settings (to duplicate or extend the main

display). The supplied pen is used to capture writing characteristics (biometrics) accurately and in a

high resolution.

2. Symbols

Special attention in this user manual is drawn to specific situations, important notes and general

information using a system of symbols and colours.

Caution: Situations that can lead to injuries, errors or damage.

Note: Situations in which attention should be given to specific notes and information on

compatibility.

Tip: Notes and tips for usage.

signotec Delta Pen Display user manual

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3. Warnings and precautions

This user manual contains detailed information about the installation and setup of the signotec

signature pad. The following sections describe the device itself, as well as how to install, configure

and properly maintain the device.

Before you start using the device, please read all information, warnings and safety instructions care-

fully to take full advantage of the product’s long service life. Failure to comply with these precautions

will result in the loss of your warranty. Furthermore, signotec will not accept any responsibility for the

repair or replacement of the device.

•The signature pad was primarily designed for use in an office environment, over the counter

or for mobile use and has been tested in this operating environment. The use of the device in

other fields of application may damage it and is undertaken entirely at the user’s own risk.

•The pad is neither waterproof nor explosion-proof. In addition, you should avoid extreme fluc-

tuations in temperature. Never use the device in very dusty environments.

•Make sure to not scratch the display or place sharp or heavy objects on the device. Avoid

violently shaking (from impacts or drops, for example) the device in order to prevent damage

to the components.

•The screen’s surface can become damaged by pen tips that are pointy or have sharp edges.

Replace the pen tip or cartridge once it shows signs of use.

•Never expose the product to high-voltage electrostatic discharges or the build-up of electro-

static charge on the LCD screen. It could cause the LCD screen to temporarily become patchy.

If patches do appear, leave the device’s display turned on. The patchiness will disappear after

a few hours.

•The signature pad and the supplied pen are designed to be used together. You will void the

warranty if you use these two components of the product separately.

•In case of damage to the LCD screen, DO NOT touch the liquid that may leak out under ANY

CIRCUMSTANCES. This liquid may cause skin irritation. Immediately rinse the affected area

under running water for at least 15 minutes if the liquid comes in contact with your skin, eyes

or mouth. If the liquid comes in contact with your eyes or mouth, consult a doctor as well.

4. Other resources

In addition to the user manual, signotec also provides further information such as product descriptions

and technical data sheets online. For additional downloads and information, please contact your dealer

or visit www.signotec.com.

Please read this user manual carefully before installing and using the device to

ensure that you handle it safely.

signotec Delta Pen Display user manual

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5. Checking the device upon arrival

Immediately upon or after receiving the product, check that all associated components have been

delivered. If a component is missing, defective or visibly damaged, please contact signotec or the

authorised dealer from whom you purchased the product within one working day. If you do not com-

plain about a missing, defective or visibly damaged component within the period of time from receipt

of the product, the product is considered to have been properly accepted and it remains at the sole

discretion of the dealer to deliver or replace missing, defective or damaged components after this

period. It is up to you (as the customer) to prove the non-conformity of the delivery upon receipt of

the product.

The scope of delivery for your signature pad includes:

▪signotec Delta Pen Display

▪Battery-free pen with replaceable cartridge (attached to the pad by a cord)

▪USB Y-cable

▪Replacement cartridge and tool

▪Vertical pen holder

signotec Delta Pen Display user manual

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6. Product view

6.1. Front side

USB cable

Ergonomic pen with replaceable pen tip

Liquid Crystal Display (LCD) with

a hardened glass surface

Cord (attached to the device and pen)

Status LED

①

③

②

④

⑤

signotec Delta Pen Display user manual

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6.2. Back side

Pen holder (horizontal)

Foldout support

Pen with cord

(attached to the device and pen)

Device designation

USB cable

Item number

Mounting fixture for a vertical

pen holder

Hardware revision number

Tension relief for USB cable

Barcode with unique serial number

Micro-USB port

VESA mounting fixture (75 × 75 mm)

①

③

②

⑥

⑦

④

⑤

⑧

⑩

⑨

⑪

⑫

signotec Delta Pen Display user manual

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6.3. VESA mounting fixture

There are markings for a 75 × 75 mm VESA mounting fixture on the back of the signature pad.

Thermo plastic screws (such as the Ejot or Schriever brand) with a diameter of 3 mm and a

maximum penetration depth of 6.5 mm must be used for mounting.

6.4. USB cable

The supplied USB Y-cable has three different plugs. The Micro-USB plug is connected to the device.

The black plug provides power and data transfer and the orange plug provides an additional power

supply. Please refer to the ‘Inserting the USB cable’ section for more information.

7. Connection types

The signotec Delta Pen Display signature pad is connected to the computer via USB; there is not an

alternative. If you want to connect a device to a network, then we recommend purchasing a ‘true’

Delta signature pad.

8. Installation

Make sure that you have installed the signotec Pen Display Manager and the DisplayLink driver

before you use the device for the first time. You will need to reboot your computer after installing the

drivers. You can then connect the device to your computer.

The device has a removeable USB Y-cable with two standard USB Type A plugs and one Micro-USB

plug. The cable is generally used for data transfer and to power the device. Connect this plug to a free

USB port of the computer. The device can also be operated without a USB connection if it has an

integrated Ethernet connection.

Please install all required drivers on your system before connecting the device.

Remember to reboot your system, as well.

If you use incorrect mounting accessories, it can result in damage to the housing

and the electronics.

Micro-USB connection

USB data connection

USB power connection

signotec Delta Pen Display user manual

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The cable is routed through a small channel on the back of the signature pad to provide tension relief.

Attaching the cable without tension relief may damage the cable as well as the device. Please refer to

the ‘Inserting the USB cable’ section for more information.

Please connect the cable while taking all necessary safety precautions with regard to other devices

and persons. The cable should be routed in such a way that under no circumstances is it constantly

under tension. Do not place heavy objects on the cable, do not bend the cable repeatedly and do not

exert strong pressure on the cable connections. Improper loading of the cable or the connector sockets

may result in cable breakage or damage to the device’s components or your computer. Damage that

can be attributed to these causes is not covered by warranty.

Note: Please use only the supplied cable or appropriate spare parts from signotec to ensure

correct functionality. The USB standard provides for a maximum cable length of three metres.

signotec cannot guarantee functionality for longer cables.

8.1. Assembling the pen holder

There is a small cutout on the back of the device to attach the supplied, vertical pen holder. The

rounded, flat end of the pen holder needs to be pressed into this cutout, while applying a little

pressure, in order to ensure that it stays in place.

8.2. Folding out/in the support

The signotec Delta Pen Display features a foldout support on the back of the device. It can be easily

folded out to raise the device up at an angle. In this manner, the device can be conveniently

adapted to the conditions wherever it is in use. The person signing the pad can read the contents

easily and sign comfortably.

When folding out the support, pay attention that it is folded out completely to

ensure a stabile support.

signotec Delta Pen Display user manual

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8.3. Inserting the USB cable

The USB cable is part of the scope of de-

livery and it is easily connected to the

device. First you insert the Micro-USB

plug into the port on the back of the de-

vice and route the cable through the ten-

sion relief. Then, you connect both USB

Type A plugs to a computer.

8.4. Power supply via USB

The signotec Delta signature pad features a USB Y-cable. The cable has two plugs in order to

provide the device with sufficient power (1,000 mA max.). One USB 2.0 plug provides an output of

500 mA in accordance with USB specifications. One USB 3.0 plug provides an output of 900 mA.

Often it is sufficient to connect the device only using the black plug for systems with USB 3.0 ports.

However, for systems with USB 2.0 ports, you need to use both plugs in order to provide sufficient

power to the device.

If the device is not provided with sufficient power, it can mean that it will not turn on, that it may

turn off sporadically or that it will not react to the pen input.

8.5. Using an external power supply unit

Some systems do not provide the necessary 500 mA (USB 2.0) or 900 mA

(USB 3.0/3.1) on each port as per USB specification. If the device does not

receive sufficient power, it will not turn on or it may sporadically turn off.

You will need to use an optional power supply unit to provide a reliable

source of power.

It is connected to a power outlet. The orange plug of the supplied USB-Y

cable is inserted on the other side and connected to the device.

In addition, the black cable is connected to a free USB port on the computer.

8.6. Configuring the display settings

After you have installed the drivers and properly connected the device, the operating system

detects the signature pad as an additional monitor. You can duplicate or extend the main display

using the system settings for the monitor. In addition, you can also configure the position of the

monitor, just like you would for a multi-monitor setup.

Improper plugging in/out of the USB cable, or doing so too often, can cause damage

to the cable and Micro-USB plug. The warranty does not cover this type of damage.

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