Siemens HiPath 500 Manuel utilisateur

HiPath 500

HiPath 3000

HiPath 5000

optiPoint 500 entry

Operating Instructions

Before You Begin

These operating instructions describe the optiPoint 500 entry telephone on your

HiPath 500 and HiPath 3000 / 5000.

They describe all functions you can use from your telephone. You may find that some func-

tions you wish to use are not available on your telephone. This may be due to one of the

following reasons:

• The function has not been configured for your telephone - please contact your service

personnel.

• Your communications platforms does not support this function - please contact your

service personnel.

Important Notes

CE (customer equipment) does not continue to support emergency dialing after loss of

mains power, if battery back up and power fail switchover to emergency analogue phones

is not available.

Never allow the telephone to come into contact with staining or aggressive liquids such as

coffee, tea, juice, or soft drinks.

For information on telephone maintenance ÆPage 59.

The information provided in this document contains merely general descriptions or charac-

teristics of performance which in case of actual use do not always apply as described or

which may change as a result of further development of the products.

An obligation to provide the respective characteristics shall only exist if expressly agreed

in the terms of contract.

The trademarks used are owned by Siemens AG or their respective owners.

Do not operate the telephone in environments where there is a danger of

explosions.

Use only original Siemens accessories. Using other accessories may cause

a hazard and will invalidate the warranty and the CE mark.

Never open the telephone or a key module. If you encounter any problems,

contact the service personnel.

Before You Begin

Marks

The device conforms to the EU guideline 1999/5/EG, as attested by the CE

mark.

This device has been manufactured in accordance with our certified environ-

mental management system (ISO 14001). This process ensures that energy

consumption and the use of primary raw materials are kept to a minimum,

thus reducing waste production.

All electrical and electronic products should be disposed of separately from

the municipal waste stream via designated collection facilities appointed by

the government or the local authorities.

The correct disposal and separate collection of your old appliance will help

prevent potential negative consequences for the environment and human

health. It is a precondition for reuse and recycling of used electrical and elec-

tronic equipment.

For more detailed information about disposal of your old appliance, please

contact your city office, waste disposal service, the shop where you pur-

chased the product or your sales representative.

The statements quoted above are only fully valid for equipment which is in-

stalled and sold in the countries of the European Union and is covered by

the directive 2002/96/EC. Countries outside the European Union may have

other regulations regarding the disposal of electrical and electronic equip-

ment.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Basic operating instructions . . . . . . . . . . . . . . . . . . . .8

optiPoint 500 entry control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How to Use these Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . . 9

Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

... With Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

... With Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Making Calls – Basic Functions . . . . . . . . . . . . . . . .11

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Open Listening in the Room During a Call . . . . . . . . . . . . . . . . . . . . . . 11

Dialing Numbers/Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Answering a Call With the Handset. . . . . . . . . . . . . . . . . . . . . . . . . 12

On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Ending the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 13

Switching to the Party on Hold (Toggle) . . . . . . . . . . . . . . . . . . . . . 14

Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call Forwarding in the Carrier Network

and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.) 15

Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Storing a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Deleting (All) Stored Callbacks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adjusting the Receiving Volume During a Call. . . . . . . . . . . . . . . . . 17

Contents

Making Calls – Convenience Functions . . . . . . . . . 18

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . 18

Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Answering Calls from the Entrance Telephone

and Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dialing Numbers/Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Speed-Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . 22

Automatic Connection Setup (Hotline). . . . . . . . . . . . . . . . . . . . . . . 22

Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Assigning a Station Number (Not for U.S.) . . . . . . . . . . . . . . . . . . . 24

Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Accepting a Waiting Call (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . 25

Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . 26

Turning the Call Waiting Tone On and Off . . . . . . . . . . . . . . . . . . . . 26

Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Picking up (Retrieving) a Held Call . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Activating Tone Dialing/DTMF Suffix-Dialing . . . . . . . . . . . . . . . . . . 28

After a Speaker Call (Announcement) in a Group . . . . . . . . . . . . . . 29

Trunk Flash (Not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

If You Cannot Reach a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Busy Override - Joining a Call in Progress . . . . . . . . . . . . . . . . . . . . 30

Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Saving Function, Procedures and Appointment . . 32

Appointments Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Saving Appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Displaying and Assigning Call Charges . . . . . . . . . 33

Dialing with Call Charge Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Private Sphere/Security . . . . . . . . . . . . . . . . . . . . . . . 34

Turning Do Not Disturb On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents

Trace Call: Identifying Anonymous Callers (Not for U.S.) . . . . . . . . . . . 36

Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . 36

Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . 37

Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using Other Functions/Services . . . . . . . . . . . . . . . .38

Sending a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Deleting Sent Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Answering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using Another Telephone Like Your Own for a Call . . . . . . . . . . . . . . . 39

Change call number (relocate). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Resetting Services and Functions

(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 41

Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 42

Using System Functions from the Outside

(DISA: Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Controlling Connected Computers or Other Programs and Telephone

Data Service (Not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Controlling Relays (Not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . 45

Radio Paging (Not for U.S., Not for HiPath 500) . . . . . . . . . . . . . . . . . . 45

Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Enhanced Paging Equipment (HiPath 3700/3750/3800 Only) . . . . . 46

Using Team Functions. . . . . . . . . . . . . . . . . . . . . . . . .47

Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . 48

Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . . 48

Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Team and Executive/Secretary Functions With

Assigned Trunk Lines . . . . . . . . . . . . . . . . . . . . . . . . .50

Forwarding Calls on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Transferring Calls Directly to the Executive (Only in an Executive/Secretary

Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Testing the Telephone. . . . . . . . . . . . . . . . . . . . . . . . .51

Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Contents

Special Functions in the LAN

(Not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Leaving a Hunt Group/Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Transferring Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . . 55

Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Overview of Functions and Codes (Alphabetical) . 63

FCC and Industry Canada Compliance. . . . . . . . . . . 69

FCC Certification and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Equipment Attachment Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Basic operating instructions

optiPoint 500 entry control panel

Keys for

telephone settings

Keypad

Handset

Speaker

for ring tones

Eight fixed function keys:

Consultation

Redial

Message Waiting

Callback

Speed Dial

Mute

Speaker

Release

LEDs

Your service personnel can customize the default assignment to meet your

preferences and requirements following order placement.

Basic operating instructions

Step by Step

How to Use these Operating

Instructions

You will find a graphic representation of the steps in log-

ical sequence in the left column. Below is an explana-

tion of the symbols:

nLift the handset (off-hook).

tReplace the handset (on-hook).

sConduct a call.

oEnter a telephone number or code.

dd Enter the PIN.

uor vPress volume controls on the telephone.

wYou hear a tone.

A long tone (positive confirmation tone) confirms that

you have successfully activated a function or procedure.

A short tone (negative confirmation tone) indicates that

the function or procedure was rejected.

Press the key.

Press the illuminated key.

Press the flashing key.

Step by Step

Basic operating instructions

Accessing Functions

... With Codes

You can activate the functions of your system by enter-

ing codes such as:

qmk DND (do not disturb) on.

rmk DND (do not disturb) off.

All codes to activate or enable functions are always in-

troduced by pressing the star key, and all codes to de-

activate, disable or delete functions are always entered

starting with the pound key.

An alphabetically ordered overview of all functions and

their corresponding codes can be found in the

Appendix (Quick-Reference Operating Instructions).

... With Function Keys

Functions for which a key has been set up can be ac-

cessed directly as follows.

Press the "consultation hold" key. The function is exe-

cuted, provided this is possible in the current situation.

If your service personnel has changed the default

assignments and saved functions on keys in ac-

cordance with your requests or requirements,

you can execute these functions by pressing the

appropriate keys.

Consultation

Autres manuels pour HiPath 500

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels Siemens Téléphone numérique

Siemens

Siemens GIGASET EUROSET 2015 Manuel utilisateur

Manuels Téléphone numérique populaires d'autres marques

Panasonic

Panasonic KX-PRL260 Manuel utilisateur

Panasonic

Panasonic KX-PRW130 Manuel utilisateur

Nextel

Nextel iDEN i95cl Manuel utilisateur

NEC

NEC Univerge SV8100 Manuel utilisateur

FingerTec

FingerTec TA100C Manuel utilisateur

switel

switel TF 510 Manuel utilisateur

Cisco

Cisco Small Business Pro SPA 502G Manuel d'instructions

Samsung

Samsung OFFICESERV 100 Series Manuel utilisateur

AT&T

AT&T SynJ SB67138 Manuel utilisateur