SICK MRS1000 Manuel utilisateur

OPERATING INSTRUCTIONS

MRS1000 PeopleCounter

PeopleCounter

Described product

MRS1000 PeopleCounter (type code: MRS1104A-xxxxxxS01)

Manufacturer

SICK AG

Erwin-Sick-Str. 1

79183 Waldkirch

Germany

Legal information

This work is protected by copyright. Any rights derived from the copyright shall be

reserved for SICK AG. Reproduction of this document or parts of this document is

only permissible within the limits of the legal determination of Copyright Law. Any modi‐

fication, abridgment or translation of this document is prohibited without the express

written permission of SICK AG.

The trademarks stated in this document are the property of their respective owner.

Original document

This document is an original document of SICK AG.

2O P E R A T I N G I N S T R U C T I O N S | MRS1000 PeopleCounter 8025783/1GI8/2022-09-14 | SICK

Subject to change without notice

Contents

1 About this document........................................................................ 5

1.1 Information on the operating instructions.............................................. 5

1.2 Explanation of symbols............................................................................ 5

2 Safety information............................................................................ 6

2.1 Intended use............................................................................................. 6

2.2 Improper use............................................................................................. 6

2.3 Cybersecurity............................................................................................ 6

2.4 Limitation of liability................................................................................. 7

2.5 Modifications and conversions................................................................ 7

2.6 Requirements for skilled persons and operating personnel.................. 7

2.7 Operational safety and specific hazards................................................. 8

3 Product description........................................................................... 9

3.1 Scope of delivery....................................................................................... 9

3.2 Status indicators....................................................................................... 9

3.3 Type label.................................................................................................. 9

3.4 Principle of operation............................................................................... 10

3.4.1 Measurement principle........................................................... 10

3.4.2 Person counting application................................................... 11

4 Transport and storage....................................................................... 13

4.1 Transport................................................................................................... 13

4.2 Unpacking.................................................................................................. 13

4.3 Transport inspection................................................................................. 13

4.4 Storage...................................................................................................... 13

5 Mounting............................................................................................. 14

5.1 Mounting instructions............................................................................... 14

5.2 Mounting position..................................................................................... 14

5.3 Mounting the device................................................................................. 15

6 Electrical installation........................................................................ 16

6.1 Wiring instructions.................................................................................... 16

6.2 Prerequisites for safe operation of the device........................................ 17

6.3 Connection diagram................................................................................. 19

6.4 Connection options................................................................................... 21

6.5 Connecting the device electrically........................................................... 22

7 Operation............................................................................................ 23

7.1 Opening user interface............................................................................. 23

7.2 Overview.................................................................................................... 23

7.3 User levels................................................................................................. 23

7.4 General settings........................................................................................ 24

7.5 PeCo settings............................................................................................ 25

CONTENTS

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7.6 Region of interest settings....................................................................... 27

7.7 Counter...................................................................................................... 28

7.8 Room capacity.......................................................................................... 29

7.9 Statistics.................................................................................................... 29

7.10 About......................................................................................................... 30

7.11 Communication via REST API................................................................... 30

7.12 Service and diagnostics: Operation with SOPAS ET............................... 32

7.12.1 Communication in SOPAS ET via SOPAS commands............ 33

8 Maintenance...................................................................................... 35

8.1 Maintenance plan..................................................................................... 35

8.2 Cleaning..................................................................................................... 35

9 Troubleshooting................................................................................. 36

9.1 General faults, warnings, and errors....................................................... 36

9.2 Repairs...................................................................................................... 36

9.3 Returns...................................................................................................... 36

9.4 Disposal..................................................................................................... 37

10 Technical data.................................................................................... 38

10.1 Features.................................................................................................... 38

10.2 Mechanics/electronics............................................................................. 38

10.3 Dimensioned drawing............................................................................... 39

10.4 Performance............................................................................................. 40

10.5 Interfaces.................................................................................................. 40

10.6 Ambient data............................................................................................. 40

11 Accessories........................................................................................ 41

12 Annex.................................................................................................. 42

12.1 Declarations of conformity and certificates............................................ 42

12.2 Licenses.................................................................................................... 42

CONTENTS

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Subject to change without notice

1 About this document

1.1 Information on the operating instructions

These operating instructions provide important information on how to use devices from

SICK AG.

Prerequisites for safe work are:

•Compliance with all safety notes and handling instructions supplied.

•Compliance with local work safety regulations and general safety regulations for

device applications

The operating instructions are intended to be used by qualified personnel and electrical

specialists.

NOTE

Read these operating instructions carefully to familiarize yourself with the device and its

functions before commencing any work.

The operating instructions are an integral part of the product. Store the instructions

in the immediate vicinity of the device so they remain accessible to staff at all times.

Should the device be passed on to a third party, these operating instructions should be

handed over with it.

These operating instructions do not provide information on the handling and safe

operation of the machine or system in which the device is integrated. Information on

this can be found in the operating instructions for the machine or system.

1.2 Explanation of symbols

Warnings and important information in this document are labeled with symbols. Sig‐

nal words introduce the instructions and indicate the extent of the hazard. To avoid

accidents, damage, and personal injury, always comply with the instructions and act

carefully.

DANGER

…indicates a situation of imminent danger, which will lead to a fatality or serious

injuries if not prevented.

WARNING

…indicates a potentially dangerous situation, which may lead to a fatality or serious

injuries if not prevented.

CAUTION

…indicates a potentially dangerous situation, which may lead to minor/slight injuries if

not prevented.

NOTICE

…indicates a potentially harmful situation, which may lead to material damage if not

prevented.

NOTE

…highlights useful tips and recommendations as well as information for efficient and

trouble-free operation.

ABOUT THIS DOCUMENT 1

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2 Safety information

2.1 Intended use

The MRS1000PeopleCounter is a combination of a 3D LiDAR sensor (MRS1000)

and a SensorApp (PeopleCounter) developed for a people counting (PeopleCounting)

application.

Measurement data is generated in the form of a point cloud and people can be

identified by their contours. This process runs anonymously and without recording any

personal information.

Thanks to the four scan planes of the LiDAR sensor, the direction of movement of each

person is clearly established. On this basis, the person entry and exit area can be

determined and the maximum permissible number of people in a delineated area can

be monitored.

In order to always be able to keep an eye on the current utilization of the area, the

counting status is provided via the digital outputs of the device.

Thanks to the ability to combine or connect several devices in an existing network

(host/guest operation), it is also possible to monitor large areas with multiple access

points, such as shopping centers, airports or trade fair buildings.

SICK AG assumes no liability for losses or damage arising from the use of the product,

either directly or indirectly. This applies in particular to use of the product that does not

conform to its intended purpose and is not described in this documentation.

2.2 Improper use

Any use outside of the stated areas, in particular use outside of the technical specifica‐

tions and the requirements for intended use, will be deemed to be incorrect use.

•The device does not constitute a safety component in accordance with the respec‐

tive applicable safety standards for machines.

•The device must not be used in explosion-hazardous areas, in corrosive environ‐

ments or under extreme environmental conditions.

•Any use of accessories not specifically approved by SICK AG is at your own risk.

WARNING

Danger due to improper use!

Any improper use can result in dangerous situations.

Therefore, observe the following information:

■Product should be used only in accordance with its intended use.

■All information in the documentation must be strictly observed.

■Shut down the product immediately in case of damage.

2.3 Cybersecurity

Overview

To protect against cybersecurity threats, it is necessary to continuously monitor and

maintain a comprehensive cybersecurity concept. A suitable concept consists of organi‐

zational, technical, procedural, electronic, and physical levels of defense and considers

suitable measures for different types of risks. The measures implemented in this

product can only support protection against cybersecurity threats if the product is used

as part of such a concept.

2 SAFETY INFORMATION

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You will find further information at www.sick.com/psirt, e.g.:

•General information on cybersecurity

•Contact option for reporting vulnerabilities

•Information on known vulnerabilities (security advisories)

2.4 Limitation of liability

Relevant standards and regulations, the latest technological developments, and our

many years of knowledge and experience have all been taken into account when

compiling the data and information contained in these operating instructions. The

manufacturer accepts no liability for damage caused by:

■Non-adherence to the product documentation (e.g., operating instructions)

■Incorrect use

■Use of untrained staff

■Unauthorized conversions or repair

■Technical modifications

■Use of unauthorized spare parts, consumables, and accessories

2.5 Modifications and conversions

NOTICE

Modifications and conversions to the device may result in unforeseeable dangers.

Interrupting or modifying the device or SICK software will invalidate any warranty claims

against SICK AG. This applies in particular to opening the housing, even as part of

mounting and electrical installation.

2.6 Requirements for skilled persons and operating personnel

WARNING

Risk of injury due to insufficient training.

Improper handling of the device may result in considerable personal injury and material

damage.

■All work must only ever be carried out by the stipulated persons.

The following qualifications are required for various activities:

Table 1: Activities and technical requirements

Activities Qualification

Mounting, maintenance ■Basic practical technical training

■Knowledge of the current safety regulations in the workplace

Electrical installation,

device replacement

■Practical electrical training

■Knowledge of current electrical safety regulations

■Knowledge of the operation and control of the devices in their

particular application

Commissioning, configura‐

tion

■Basic knowledge of the computer operating system used

■Basic knowledge of the design and setup of the described

connections and interfaces

■Basic knowledge of data transmission

Operation of the device for

the particular application

■Knowledge of the operation and control of the devices in their

particular application

■Knowledge of the software and hardware environment for the

particular application

SAFETY INFORMATION 2

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2.7 Operational safety and specific hazards

Please observe the safety notes and the warnings listed here and in other sections

of this product documentation to reduce the possibility of risks to health and avoid

dangerous situations.

CAUTION

Optical radiation: Class 1 Laser Product

The accessible radiation does not pose a danger when viewed directly for up to 100

seconds. It may pose a danger to the eyes and skin in the event of incorrect use.

■Do not open the housing. Opening the housing may increase the level of risk.

■Current national regulations regarding laser protection must be observed.

Caution – Use of controls or adjustments or performance of procedures other than

those specified herein may result in hazardous radiation exposure.

It is not possible to entirely rule out temporary disorienting optical effects, particularly

in conditions of dim lighting. Disorienting optical effects may come in the form of 

dazzle, flash blindness, afterimages, photosensitive epilepsy, or impairment of color

vision, for example.

WARNING

Electrical voltage!

Electrical voltage can cause severe injury or death.

■Work on electrical systems must only be performed by qualified electricians.

■The power supply must be disconnected when attaching and detaching electrical

connections.

■The product must only be connected to a voltage supply as set out in the require‐

ments in the operating instructions.

■National and regional regulations must be complied with.

■Safety requirements relating to work on electrical systems must be complied with.

WARNING

Risk of injury and damage caused by potential equalization currents!

Improper grounding can lead to dangerous equipotential bonding currents, which may

in turn lead to dangerous voltages on metallic surfaces, such as the housing. Electrical

voltage can cause severe injury or death.

■Work on electrical systems must only be performed by qualified electricians.

■Follow the notes in the operating instructions.

■Install the grounding for the product and the system in accordance with national

and regional regulations.

2 SAFETY INFORMATION

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3 Product description

3.1 Scope of delivery

The delivery of the device includes the following components:

Table 2: Scope of delivery

Item Component Comments

1 Device in the version ordered Depending on version

Without connecting cables and brackets

1 Set of protective caps for electri‐

cal connections

Attached to the connections

1 Printed safety notes, multilin‐

gual

Quick guide and general safety notes

The actual scope of delivery may differ for special designs, additional orders or due to

the latest technical changes.

3.2 Status indicators

Figure 1: Status indicators

1LED1

2LED2

LED1 (color) LED2 (color) Description

O (Red) O (Red) Start up, firmware update

Ö (Red)- Ö (Yellow)- Ö (Green)

Alternating for 20s

Identifying the device

Off Off Normal operation

O = illuminated; Ö = flashing

3.3 Type label

The type label gives information for identification of the device.

PRODUCT DESCRIPTION 3

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ETH I/O PWR

MRS1104A-111011S01

www.sick.com/1112242

Ident No.:

1112242

Serial No.:

13098912

DC 10-30V

Ptyp 13W max. 30W

Temp.: -30°C … +50°C IP65/67

MAC: 00:06:77:06:05:5E

Manufactured:

May 2019

MADE IN GERMANY

DO NOT REMOVE

SICK AG

D-79276 Reute

65 4

Figure 2: MRS1000/LMS4500 PeopleCounter type label (example)

1Voltage supply, typical power, max. power, operating temperature, enclosure rating

2MAC address

3Conformity mark/certification mark, symbol: Observe the operating instructions!

4Manufacturer

5Production location, note: Do not remove type label

6Production date

7Part number

8Serial number

9Data Matrix code with product data and link to product page

ßWeb address of product page

àType code

áLabeling of connections: Ethernet (ETH), inputs/outputs (I/O), supply voltage (PWR)

3.4 Principle of operation

3.4.1 Measurement principle

The device is an opto-electronic LiDAR sensor that scans the outline of its surround‐

ings with the help of laser beams without making contact. The device measures its

surroundings in two-dimensional polar coordinates, relative to its measurement origin.

This is marked by a circular indentation in the center of the optics cover. If a laser beam

strikes an object, the position of that object is determined in terms of distance and

angle.

This is carried out in 4 spread-out scan layers (scan layers 1 to 4)

Figure 3: Scan layers

3 PRODUCT DESCRIPTION

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