TROUBLESHOTTING
• DUALITY IS NOT TURNING ON
Check the power chord, sometimes it will be loose and cannot make good
contact with IEC socket. Replace it. If this doesn’t work check MAIN fuse, if it’s
blown replace with SAME type and try again to turn on again. If fuse continue to
blown, turn off the amp and contact Shiva A.D.
• DUALITY IS TURNING ON (RED LED IS ON) BUT WITH NO SOUND
First of all be sure to connect speaker cable properly, both amplifier as the cabinet.
Check the input signal from guitar too. If this doesn’t work check HT fuse, if it’s
blown replace with SAME type and try again to turn on again. If fuse continue to
blown, turn off the amp and contact Shiva A.D.
• DUALITY IS MAKE NO SOUND
If everything works properly be sure to have both relative channel volume and
master volume turned up.
• I’M NOT ABLE TO SAVE A PRESET
Read “SAVING A PRESET” chapter and do meticulously what it’s wrote. You have
to follow any step and not swap them. Check midi cable and try to replace it. Be
sure to connect your sending devices via MIDI OUT socket and Duality MIDI in
socket and not vice-versa.
If for some reason this doesn’t work contact Shiva A.D.
• I’M NOT ABLE TO RECALL A PRESET
Be sure to set up your midi board or midi interface on midi channel 1. Any other
channel will not work and you will not able to recall a preset. Check midi cable
and try to replace it. Be sure to connect your sending devices via MIDI OUT socket
and Duality MIDI in socket and not vice-versa.
For any problem and in any moment you can contact a qualified tech at:
We will replay to you as soon as possibile.
