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6.0 RETURNING PRODUCTS FOR REPAIR
Pleasecontact a Setra Systemsapplication engineer (1-800-257-3872,1-978-263-1400)
beforereturningunit forrepairtoreview informationrelativetoyour application.
Many times only minor field adjustments maybe necessary.When returning a product
toSetra Systems,thematerialshould be carefully packaged and shipped prepaidto:
Setra Systems,Inc.
159Swanson Road
Boxborough,MA 01719-1304
Attn:Repair Department
To assure prompt handling,please supply the following information and include it
insidethe packageor returnedmaterial:
1. Name and phone number of person to contact.
2. Shippingand billing instructions.
3. Full description of the malfunction.
4. Identify any hazardous material used with product.
Notes: Please remove any pressure fittings and plumbing that you have installed and
enclose any required mating electrical connectors and wiring diagrams.
Allowapproximately 3 weeks after receiptat SetraSystemsforthe repair and return of
theunit.Non-warrantyrepairs will not be made without customerapprovaland a
purchase order to cover repair charges.
CalibrationServices
Setra maintains a completecalibration facility that is traceable to the National Institute
of Standards &Technology (NIST). If you would like to recalibrate or recertify your
Setra pressure transducers or transmitters,please call our Repair Department at 800-
257-3872(978-263-1400) for scheduling.
7.0 WARRANTY AND LIMITATION OF LIABILITY
SETRAwarrantsitsproductstobefreefromdefectsinmaterialsandworkmanship,subjecttothefollowingtermsandconditions: Withoutcharge,SETRAwillrepairorreplace
productsfoundtobedefectiveinmaterialsorworkmanshipwithinthewarrantyperiod;providedthat:
a) theproducthasnotbeensubjectedtoabuse,neglect,accident,incorrectwiringnotourown,improperinstallationorservicing,oruseinviolationofinstructions
furnishedbySETRA;
b) theproducthasnotbeenrepairedoralteredbyanyoneexceptSETRAoritsauthorizedserviceagencies;
c) theserialnumberordatecodehasnotbeenremoved,defaced,orotherwisechanged;and
d) examinationdiscloses,inthejudgmentofSETRA,thedefectinmaterialsorworkmanshipdevelopedundernormalinstallation,useandservice;
e) SETRAisnotifiedinadvanceofandtheproductisreturnedtoSETRAtransportationprepaid.
Unlessotherwisespecifiedinamanualorwarrantycard,oragreedtoinwritingandsignedbyaSETRAofficer,SETRApressureandaccelerationproductsshallbewarrantedfor
oneyearfromdateofsale.
Theforegoingwarrantyisinlieuofallwarranties,express,impliedorstatutory,includingbutnotlimitedto,anyimpliedwarrantyofmerchantabilityforaparticularpurpose.
SETRA’sliabilityforbreachofwarrantyislimitedtorepairorreplacement,orifthegoodscannotberepairedorreplaced,toarefundofthepurchaseprice. SETRA’sliabilityforall
otherbreachesislimitedtoarefundofthepurchaseprice. InnoinstanceshallSETRAbeliableforincidentalorconsequentialdamagesarisingfromabreachofwarranty,or
fromtheuseorinstallationofitsproducts.
NorepresentativeorpersonisauthorizedtogiveanywarrantyotherthanassetoutaboveortoassumeforSETRAanyotherliabilityinconnectionwiththesaleofits
products.
SS2033 Rev.F 02/04/02
159SwansonRoad,Boxborough,MA01719
TollFree:(800)257-3872,Fax:(978)264-0292