SEON Explorer DX-HD Manuel utilisateur

DVR Firmware Version 2.0

Document Number 700-0190 R003

*700-0190*

About This Guide

The User Guide is intended for anyone who needs to operate, configure, or troubleshoot the Explorer®

DX-HD Mobile Digital Video Recording (DVR) System. Related user guides include:

•Explorer DX-HD Install and Setup Guide, 700-0189

•vMax View User Guide, 700-0137

Conventions Used

Abbreviations and Acronyms

More Information at www.seon.com

You can find more information about Seon Design Inc. as well as its products and services at

www.seon.com.

CAUTION

Cautions identify conditions or practices that could result in damage to the unit or other equipment,

or data loss.

Recommendation: These notes provide tips for optimum performance of the DVR system.

Important: These notes provide important information, which are not as serious as a Caution.

Acronym Definition Acronym Definition

DVR Digital video recorder LAN Local area network

FPS Frames per second MJPEG Motion Joint Photographic Experts Group

GPS Global Positioning System OSD On-Screen Display

HD High Definition RA Return Authorization

HDD Hard disk drive TCP/IP Transmission Control Protocol/Internet Protocol

H.264 Video compression standard USB Universal Serial Bus

IPS Images per second UTC Universal Time Coordinated

IR Infrared

700-0117 R003 iii

Chapter 1 Introduction

1.1. Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–1

1.2. DX-HD DVR Product Features- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–2

1.2.1. DX-HD System Components - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–3

1.2.2. Recording Capacity for DVR Hard Drive Storage - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–3

1.2.3. Front Panel Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–3

1.2.4. Back Panel Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–5

1.2.5. Using the Trackball Mouse - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–6

1.3. DVR Video Configuration Playback and Archiving - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–7

Chapter 2 DVR Operation

2.1. Remove and Replace the DVR Hard Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–2

2.2. Search, Playback, and Archive Video - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–2

2.3. vMax View and HDD Dock- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–3

2.4. On-Screen Display Access - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–4

2.4.1. Playback Menu Access - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–6

2.4.2. Using the Search Function - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–8

2.4.3. Using the Archive Function - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–11

2.4.4. Copy to USB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–12

2.4.4.1. Archive Segmentation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–12

2.5. Using One-Touch Download - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–13

Chapter 3 vMax Web Operation

3.1. System requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–1

3.2. Accessing vMax Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–2

3.3. vMax Web User Interface - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–4

3.3.1. vMax Web Live Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–5

3.3.2. vMax Web Configuration Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–6

3.3.3. vMax Web Playback Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–7

3.3.3.1. Search Video from Time Point or Event Marker - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–9

3.3.1. vMax Web Archive Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–12

3.3.1.1. Archive Segmentation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–13

3.3.2. Viewing DX-HD Video Archives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–13

Chapter 4 DVR Firmware and Configuration Uploads

4.1. Firmware Updates- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–2

4.2. Configuration Uploads- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–3

4.2.1. USB Memory Device to DVR Configuration Upload - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–3

4.2.2. Uploading Configuration Files to DVR via vMax Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–7

Contents

iv 700-0117 R003

Chapter 5 Maintenance, Troubleshooting, and Service

5.1. Maintenance Tasks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–1

5.2. Troubleshooting the DX-HD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–2

5.3. Returning Product for Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–3

Appendix A Specifications

A.1. Explorer DX-HD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–1

A.1.1. Advanced Smart-Temp™ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2

A.1.2. Explorer DX-HD Functional Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2

A.1.3. Explorer DX-HD Front Cover, Cable Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2

A.1.4. Smart-Link™ Module - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2

Legal Notice

Seon Design® Inc. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1

Contact Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1

Seon Design Inc.® Product Warranty

Advance Replacements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–1

Disclaimer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–2

Introduction

700-0190 R003 1–1

CHAPTER 1

Introduction

This chapter contains the following sections:

Overview, on page 1–1

DX-HD DVR Product Features, on page 1–2

DVR Video Configuration Playback and Archiving, on page 1–7

DX-HD System Components, on page 1–3

Recording Capacity for DVR Hard Drive Storage, on page 1–3

Front Panel Features, on page 1–3

Back Panel Features, on page 1–5

Using the Trackball Mouse, on page 1–6

DVR Video Configuration Playback and Archiving, on page 1–7

1.1. Overview

This section introduces the product features of the Explorer DX-HD Plus Mobile Digital Video

Recording (DVR) System.

The DX-HD DVR integrates with the optional Smart-Reach wireless and cellular technology and

works with optional vMax Commander and vMax View video management software for on-board

video data management.

Introduction

1–2 700-0190 R003

1.2. DX-HD DVR Product Features

The Explorer DX-HD has the following product features:

• supports up to 12 video channels and 12 audio channels

• has one high-definition video channel at 1280 × 720 pixel resolution

• records up to 30 frames per second (FPS) at 720 × 480 D1 resolution on all video channels

simultaneously

• offers H.264 and MJPEG video compression for enhanced compression and quality

• has removable dual HDD cartridge

• stores up to 2.0 TeraBytes (TB)

• offers dual stream recording; high-resolution stream for playback on a PC, and a lower resolution

stream for viewing over a cellular phone network

• DVR Health Check monitors DVR and hard drive status and notifies the administrator of any

issues, ensuring all onboard events are captured, using the vMax Commander video management

software Health Check feature

• uses Global Positioning System (GPS) technology for Geo-fencing, to designate a geographic

boundary for the vehicle and provides an alert if the vehicle leaves the area

• uses G Sensor technology to provide driver behavior and accident impact velocity data

• keyed access to front cover and secure cable cover with slotted cable entries to restrict access to

authorized personnel, see Figure 1-1

• configure, playback, and archive video from the DVR locally with trackball mouse, monitor, and

DVR On Screen Display (OSD) and USB memory stick

• configure, playback, and archive video from the DVR remotely with vMax Web via Wi-fi network

or Ethernet connection

• interfaces with network using RJ-45 connections on the front and back panels, see Figure 1-2 and

Figure 1-3.

• mounting options that can accommodate horizontal or vertical installation

Figure 1-1

DX-HD DVR with Security Front Cover and Secure Cable Cover

Introduction

700-0190 R003 1–3

1.2.1. DX-HD System Components

A typical DX-HD Plus system has the following components (see DVR Video Configuration Playback

and Archiving, on page 1–7):

• Explorer DX-HD DVR and DVR drive with dual HDD cartridge

• Cameras and camera cables, one connector per camera

• Smart-Link™ module and cables and wiring harnesses

• HD camera, optional

• Diagnostic Button, optional

• Smart-Reach Lite wireless bridge, optional

• Speed harness, optional

• GPS receiver, optional

• HDD Dock, optional

• Trackball mouse and portable monitor for navigating on-screen display, optional

1.2.2. Recording Capacity for DVR Hard Drive Storage

The DX-HD DVR uses H.264 video compression to maximize the recording time on the dual HDD

cartridge. The amount of recorded video varies, depending on the FPS, resolution (horizontal x vertical

pixel count), and number of cameras being recorded, and picture quality settings. Lower picture

quality results in higher compression and a lower memory requirement. Higher picture quality results

in lower compression and a higher memory requirement.

1.5 TB and 2 TB cartridges are also available.

1.2.3. Front Panel Features

Figure 1-2 shows the front panel features followed by a short description in Table 1-1.

Figure 1-2

DX-HD DVR Front Panel

1 2 3

45678910

Introduction

1–4 700-0190 R003

Table 1-1

DX-HD DVR Front Panel Feature Descriptions

Feature Description Item

Controls DVR drive lock Requires the dual HDD cartridge key to unlock and remove the dual HDD

cartridge.

When the DVR is recording, turn the hard drive key to the open position.

The DVR HDD Activity LED blinks while the recordings are stopping.

After ten seconds or until the red HDD activity indicator is off, gently pull

out the hard drive.

CAUTION: Data Loss

Do not remove the dual HDD cartridge until 10 seconds after power to the

hard drive is turned off and the red HDD activity indicator is off. Failure to

do so may result in lost data.

Dual HDD cartridge Remove the dual HDD cartridge to a separate location for playback using

the HDD Dock connected to a PC or laptop. See Remove and Replace the

DVR Hard Drive, on page 2–2.

ONE TOUCH Press to start one touch downloading to a USB memory device in a USB

port. See Using One-Touch Download, on page 2–13.

STOP/TEMP PWR • Powers on the DVR for five minutes, when held for more than 5

seconds.

• Powers down the DVR if held for more than 5 seconds when the DVR

is in temporary power mode, or in shutdown sequence and ignition is

off.

• Press the STOP button to temporarily stop the DVR from recording or

playing.

Connections LAN1 Ethernet port with RJ-45 connector for connecting to the local area network

(LAN). Ethernet is used to connect either to a PC, laptop, or directly to the

Smart-Reach wireless bridge or other equipment.

USB1, USB2 ports

(supporting USB 2.0)

Supports USB devices for:

• Copying video and audio information.

• Exporting video clips.

• Updating the DVR firmware.

• Connecting the trackball/mouse.

AUDIO OUT (red) RCA jack, for listening to live or recorded audio from the camera

microphones.

VIDEO OUT

(yellow)

RCA jack for DVR configuration, troubleshooting, video playback, live

viewing with portable monitor and mouse.

Indicators LAN (green) Illuminates when there is network activity on the LAN connection. 5

HDD (red) Illuminates when the DVR is accessing the dual HDD cartridge.

PWR (green LED)

TEMP

VOLTAGE

• Illuminates when the DVR is powered on.

• Flashes quickly when the DVR cannot power up due to temperature

limitations.

• Flashes slowly when the DVR cannot power up due to voltage

limitations.

Introduction

700-0190 R003 1–5

1.2.4. Back Panel Features

Figure 1-3 shows the back panel features followed by a short a description.

Figure 1-3

Back Panel Features

Item Feature Description

1 ALARM INPUT Alarm input connector for the alarm button.

2 1 to 12 Twelve camera input connectors.

3 POWER OUTPUT Auxiliary power connector. Used to supply DVR power to the HD Camera using the HD

Camera connector cable 060-0670. Turns off after recording as configured in delay settings. See

the DX-HD DVR Installation Guide 700-0189 for details.

4 CONTROL Control connector for controlling the Smart-Reach Mobile wireless bridge equipment.

5 Fan Intake fan with filter and removable cover. See Chapter 5, Maintenance, Troubleshooting, and

Service.

6 POWER Power input connector for connecting the power harness.

7 SMART-LINK Smart-Link connector.

8 Do not use For Seon use only.

9 Do not use For Seon use only.

10 VIDEO OUTPUT Configurable video output for viewing video, BNC connector

11 LAN2, LAN3 Ethernet ports with RJ-45 connector for connecting an HD camera or to LAN. Ethernet is used

to connect either to a PC or laptop or directly to the Smart-Reach wireless bridge or other

equipment.

1 2 3 4 5

1011 98

Introduction

1–6 700-0190 R003

1.2.5. Using the Trackball Mouse

Figure 1-4 shows the buttons on the trackball mouse followed by a description of the features.

Many other USB mice will also work with the DVR.

Figure 1-4

Trackball Mouse

To do this… Use

Select the highlighted menu option by pressing the middle button. 1

Select the highlighted menu option by pressing the left button with your thumb. 2

• Delete a character entered into a field or go back to a previous items by pressing the button on the right.

• Press the right button to enter the configuration menu.

Move the cursor around the screen by rotating the blue button. 4

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