SEON DX12 Manuel d'installation et d'exploitation

DX12 to DX-HD DVR

Upgrade Guide

www.seon.com Part Number: 700-0191 R001

This guide provides procedures for upgrading the DX12

DVR to a DX-HD DVR, supporting the CHW high

definition camera.

Archive DX12 Harddrive Content

If there is DX12 video that needs to be kept, either archive

it or get a new hard drive for the DX-HD and store the

DX12 hard drive separately.

Tools and Equipment

Check that you have all the system components and inspect

for any scratches or damage before installing.

Required upgrade tools:

• display monitor

•USBmouse

Upgrade Kit Contents

The items for a typical upgrade package are shown as

follows:

•

DX-HD USB Memory device containing firmware

• This upgrade guide

• Product Label

• HDD Handle Label

• Firmware Version Label

• Serial Number Label

•

• Production Identification Label

Installing Labels

Apply the provided labels to the DVR at the positions

shown in the following images:

Firmware Upgrade

The firmware version is displayed on the top right corner of

every menu. The firmware update must be obtained from

Seon Design.

To locally install a firmware update, use the provided

DX-HD USB memory device containing the DX-HD

firmware update.

To install the firmware update on the DX12 DVR:

1. Power up the DVR using the vehicle ignition.

Insert the provided DX-HD USB memory device with

the new firmware version into a USB port on the DVR

3. Plug a monitor cable to the Video Out socket on the

front of the DVR.

4. Plug a USB mouse into a USB port on the DVR.

After the DVR has started, go to the System Settings

menu > Program Update and click Update

CAUTION: DX12 Hard Drive Erased

After the firmware upgrade is completed, the harddrive

will be reformatted and all content recorded by the DX12

will be erased.

*700-0191*

Serial Number Label

Firmware Version Label

Product Label

Production

Identification Label

(underside of DVR)

HDD Handle Label

A screen appears asking if you wish to update the DVR

firmware.

6. Click Yes to proceed or No to cancel and return to the

previous menu.

Clicking Yes starts the firmware update, and the

progress bar shows the percent complete of the

upgrade.

Once the update is finished, the DVR will

automatically restart, displaying the DX-HD splash

screen.

The HD Camera configuration options will be

available from the Recording Settings menu, as shown

below.

7. Remove the USB memory device.

8. Unplug the monitor and mouse.

Service and Warranty

If your DVR is to be returned to Seon Design for service,

please call toll free 1-877-630-7366, or 604-941-0880, and

provide the model and/or serial number of your unit.

Ask for a Return Authorization (RA) number. The RA

number enables the Service Technicians to better track your

product when it comes in for service. Please show the RA

number on the outside of the package.

ANY PRODUCT SENT TO SEON DESIGN WITHOUT

AN RA NUMBER MAY BE REFUSED.

Please refer to the Warranty form provided with your

product to review the terms of warranty service, contact

and shipping information, as well as other important issues

regarding the service and operation of your product.

Information in this guide is subject to change without

notice.

Customer Service Contact Information

To contact Seon Customer Service, please call:

Important: The DVR will take up to 3 minutes to restart

as it completes the upgrade process.

Toll free telephone 1-877-630-7366

Telephone 604-941-0880

Email service@seon.com

Web www.seon.com

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