Security Command XR6 Manuel utilisateur

User’s Guide

XR6/XR10

Information furnished by DMP is believed to be accurate and reliable.

This information is subject to change without notice.

Silencing an Alarm

All/Perimeter and Home/Away Systems

1. While the alarm bell or siren is sounding, enter your user code. The keypad displays DISARM SILENCE.

2. Press the Select key under SILENCE to stop the bell or siren. This does NOT disarm the system.

3. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.

Area Systems

1. While the alarm bell or siren is sounding, enter your user code. The system silences the alarm bell or siren.

2. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.

Security Command®User's Guide

for XR6 and XR10 Command ProcessorTM Panels

Table of Contents

Section Page Section Page

Emergency Evacuation Plans.................................. ii

About Your Security System ................................... 1

The Security Command Keypad .............................. 2

Special Security Command Messages ........................ 3

Special Security Command Tones ............................ 3

Understanding Security System Terms....................... 4

How your System Operates ................................... 6

All/Perimeter System Arming ................................. 7

All/Perimeter System Disarming ............................. 8

Home/Away System Arming................................... 9

Home/Away System Disarming .............................. 10

Security Command User Menu ............................... 11

User Checkin ................................................... 11

Sensor Reset .................................................... 11

Outputs On Off ................................................ 12

Bypass Zones ................................................... 12

Zone Monitor ................................................... 13

System Test ..................................................... 14

User Codes ...................................................... 14

Ambush Codes.................................................. 16

Display Events .................................................. 17

Zone Bypass Event Displays .................................. 17

Zone Event Displays ........................................... 18

Arming and Disarming Event Displays ...................... 18

User Code Change Event Displays ........................... 19

System Monitor Event Displays .............................. 19

User Checkin Event Displays ................................. 19

Request for Service............................................ 19

System Setup ................................................... 20

Security Command keypads.................................. 20

Outputs.......................................................... 20

User Codes ...................................................... 21

Pager Direct™ User's Guide...................................21

Emergency Evacuation Plans

The National Fire Protection Association recommends that you

establish an emergency evacuation plan to safeguard lives in the

event of a fire or other emergency. Use the following steps as a

guide.

Draw a floorplan of your home or business

On a clean sheet of paper, draw the walls, windows, doors, and

stairs. Also draw any obstacles that a person may encounter while

exiting the building such as large furniture or appliances.

Develop escape routes

Determineatleasttwo routes the occupantsineachroom can take

to safely escape. One route can be the most obvious such as the

door. Another can be through a window that can be easily opened.

If the window is high off the ground, an escape ladder should be

provided.

Draw arrows on the floorplan to show escape routes from each

room.

Decide where to meet

Prearrangeameetingplaceoutsideandawayfromwhereemergency

personnel are likely to be working. A neighbor's house or across the

street in the front of the house are good locations. Always perform

a head count to make sure all occupants safely exited. NEVER

ENTER A BURNING BUILDING. If the head count shows one or more

personsmissing,givethisinformationimmediatelytotheauthorities.

Never enter a building to look for someone.

Practice your escape plans

Devising an escape plan is only the beginning, before the plan can

be effective everyone should practice the escape routes from each

room.

Building Front Building Back

First Floor Second Floor

Fire Escape

Window Ladder

Early detection

Thebestwaytosurviveafireorotheremergencyistogetoutearly.

The installation of a fire alarm system, with smoke and carbon

monoxidedetectorsin eachroom,can greatlydecreaseyourrisk of

injury or loss.

About Your Security System

Your Security Command system has been designed with your safety

and comfort in mind. It uses the latest in computer technology to

createthemost user friendlysecurity and firesystem on themarket

today.

The system combines ease of use with a simple to understand

SecurityCommand keypaddisplay tooffer thefull rangeof features

requested by today’s security system owners. Security Command

canprotectboththeinteriorandperimeterofyourhomeorbusiness

whileyouareaway or justtheperimeter when youareinside,giving

you a wall of security and peace of mind.

You can turn portions of your protection on or off at any time by

pressing a few buttons. You can add, delete, and change personal

security codes at any time or check the status of all protection

devices in the system.

Parts of the System

There are two main parts to the Security Command system, the

Security Command keypad and the keypad User Menu.

Security Command keypad

Thesearethedeviceswehaveplacedatcertainlocationsthroughout

the premises that allow you to turn the system’s protection on and

off using your personal user code.

Keypad User Menu

Thekeypad also supplies a User Menu containing all of the functions

you need to fully operate your system.

A Note About False Alarms

One of the most important concerns facing the security industry

today is false alarms. The accidental dispatching of police and fire

agenciesplacesothersinjeopardybylimitingtheresponsecapability

of those emergency service units.

As part of our commitment to reducing false alarms, we would like

to encourage you to read this guide thoroughly. All the information

contained here can help you quickly, and comfortably, learn the

operation of the Security Command system. If you have any

additional questions, or feel that you need more training, please

don’t hesitate to contact us.

Test Your System Weekly

It is recommended that you test the burglary portion of your system

at least once each week. Testing should involve an active test of all

doors, windows, and motion detectors connected to your system. If

your system also has fire protection, call the service department to

find out how this portion of your system should be tested.

Refer to the System Test section of this guide for instructions on

testing the burglary portion of your system.

Introduction

Data Entry keys

These keys allow you to enter your user code when arming or

disarming or enter other information into the system.

The Back Arrow key

The Back Arrow key is used to go back through the keypad displays

while operating your system. You can press the Back Arrow key to

back up through the list of functions in the User Menu or to make a

correction by erasing the last character you entered.

The COMMAND key

The COMMAND key allows you to advance through the keypad

displays or User Menu or complete a data entry function.

AC LED

ThisLEDremains on steady aslongas your systemisconnected to its

AC power supply. Should there be an interruption, the LED turns off

and the system's backup battery maintains normal operation for a

time allowing you to contact our service department.

ARMED LED

This LED is ON steady anytime burglary protection is armed and OFF

when ALL areas are disarmed.

32-Character Keypad User Options Menu

Press and hold the Back Arrow and COMMAND keys for about two

seconds. The keypad display shows SET BRIGHTNESS. Use the left

Select key to lower the display brightness. Use the right Select key

to increase the display brightness. Press COMMAND.

At SET TONE, use the left Select key to lower the keypad tone. Use

the right Select key to raise the keypad tone. Press COMMAND.

At SET VOLUME LEVEL, use the left Select key to lower the keypad

volume. Use the right Select key to raise the keypad volume. Press

the Back Arrow key to exit the User Options menu.

The Select keys

There are four keys under the display called the Select keys. These

keys are one of the features that make your system so easy to

operate. They allow you to choose what to do by pressing the Select

key under choices being shown in the display.

AB C D EF G H I J K L

V W XMN O PQR S TU

COMMAND

1234

5678

POWER

JONES RESIDENCE

FR I 2 : 51 AM

ARMED

LED

Lighted display

Select keys

Data Entry keys

COMMAND key

Back Arrow key

Lighted display

Select keys

Data Entry keys

AC LED

COMMAND key

Back Arrow key

1234

5678

COMMAND

A B C DEF GHI JKL

VWX

STUPQRMNO

POWER

32-Character Keypad

16-Character Keypad

Armed

LED

The Security Command Keypad

Your system may have one or more easy to use Security Command

keypads (16 or 32 character) that allow you to properly operate the

system.Theillustrationanddescriptionsbelowhighlightsomeofthe

keypad features:

Introduction

SYSTEM TROUBLE or SERVICE REQUIRED

There is an electronic failure in your system. Contact our service

department as soon as possible.

Special Security Command Tones

Your keypad also contains a small speaker that alerts you as events

occur on your system. Below are brief descriptions of the different

tones you will hear from the keypad:

Fire alert: Yourkeypad may sounda firetone to alertpersons inthe

vicinity to the alarm condition. This is in addition to the bell output

from the alarm panel.

Burglary alert: Your keypad may sound a burglary tone to alert

persons in the vicinity to the alarm condition. This is in addition to

the bell output from the alarm panel.

Key press tone: A short beep as you press a key on the keypad.

Prewarn tone: Acontinuouspulsedtonethat sounds when youopen

anentry delaydoor ona system that is armed (turned on) reminding

you to disarm the burglary protection.

Exit delay alert: When your entire system has been armed and an

exit delay is occurring, the keypad will sound warning tones that

indicatethe exit delay is aboutto expire.Two pulsedtones indicate

20secondsuntiltheexitdelay expires. One pulsedtoneindicates10

seconds until the exit delay expires.

Monitor tone: A pulsed tone for one second, one pulse only that

soundswheneveradoororwindowisopenedwhileyouare using the

zone monitor function from the User Menu. See Zone Monitor.

Trouble tone: A steady tone indicating a trouble condition on your

system. Press a Select key to silence the trouble tone.

Special Security Command Messages

As you use your system, you will occasionally see a keypad display

that asks you to enter a code or that describes a condition on the

system. Below are some examples of the displays you will see:

ALARM

A24-hourzone(forexample,fireorpanic)oranarmedburglaryzone

has been faulted. Your system may sound bells or sirens.

ALARM CANCELLED

An authorized user has cancelled an alarm condition by entering

their security code.

TROUBLE

There is a problem with a protection device or system component.

This display is accompanied by a description of the problem.

ENTER CODE

The system requires you to enter a personal code number. Code

numbers can be required for turning your system on (arming),

turningyoursystemoff(disarming),andmanyothersystemoptions.

Asyouenteryourcodenumber,thekeypaddisplayshowsanasterisk

(*)in place ofeach digitpressed. This keepsothers fromseeing your

code number on the display as you enter it.

TRY AGAIN

The code number you've entered is not recognized by the system.

Check the code number and try again.

INVALID CODE

Thecodenumber you'veentereda secondtimeis consideredinvalid

by the system.

Introduction

Understanding Security System Terms

Throughoutthisguide,and in some displays on your keypad, you will

see certain words or phrases that might be unfamiliar. Although

every effort has been made to use terms that are commonly known,

there are some for which there was no acceptable substitute.

Below are some terms you will see here and on your keypad display:

Arming

This is the term used for turning on the burglary protection in one

or more areas of the system. Your system may require you to enter

acode number. Whenarmed,thesystemisabletosoundalarmbells

or sirens and, if monitored, send alarm reports to a central station

when a burglary zone is faulted.

Fire, panic, and other 24-hour devices are always turned on and do

not need to be armed.

Disarming

This means turning off one or more areas of the system. When

disarmed, the system does NOT sound alarms or send alarm reports

to a central station when a burglary zone is faulted.

Zone

A zone refers to a group of one or more protected openings or

protection devices assigned the same zone number. Each door or

window, motion detector, smoke detector, or other device has a

zone number and a name.

Often, similar devices in the same general area will share the same

zone.Forexample,thewindowsonthe eastsideofthepremisescan

all be grouped together in a zone named E. WINDOWS.

Introduction

Entry or Exit Zone

Almost all systems have one or more doors through which you can

enterorexitthepremises.Thesedoorsareprogrammedwithadelay

timeto allow you to enteror exit while the system is armed without

setting off the alarm.

When you arm the system, activity on all burglary zones is ignored

until the programmed exit delay time expires. Once that time has

expired and the system is fully armed, opening the door causes the

paneltostarttheentrydelaytime.Duringtheentrydelaytime,you

mustenteravalidcodenumbertodisarmthesystemoranalarmwill

occur.

Instant Zone

Exterior windows and non entry doors, or interior protection

devices, are typically not programmed with delay times. If these

zones are faulted while the system is armed, an alarm occurs

instantly.

24-Hour Zone

A 24-hour zone is never assigned to an area and is not turned on or

off by arming or disarming your system. Some examples of 24-hour

zones are fire zones, panic zones, and temperature control zones.

Areas

Anarea is made up of burglary zones that can be armed or disarmed

together.The Perimeter area, for example,consists ofall thedoors

and windows on the outside of the building. When you arm the

Perimeter, these zones sound an alarm if faulted.

Status List

The keypad Status List displays any alarm or trouble condition on a

zone and any trouble condition that occurs with the AC power or

battery power. If more than one alarm or trouble condition occurs

at the same time, the keypad sequences this information on its

display.

If your system contains any Panic zones, these are not displayed on

the keypad for security reasons.

If an alarm occurs on a non-fire 24 hour zone or a system monitor,

it remains in the Status List until it restores. If one or more armed

burglary zones trips, the last one to trip remains in the Status List.

The burglary zone alarm remains in the Status List for several

minutes or until it's cleared by disarming the system.

Exit Error

This is an automatic function of the panel that prevents an alarm

from occurring if an exit door does not close all the way after the

system has been armed. Here's how it works:

You close all doors and windows, arm the system, and then leave by

the front door. You close the door but it doesn't latch and opens

slightlycausingthefrontdoorzonetoshowasanopentothesystem.

After the exit delay time expires the system attempts to arm the

front door zone but recognizes the open condition and, instead of

sending an alarm report to the central station, sends an Exit Error

report and force arms the door. (If the door closes at a later time it

willbe included backinto thesystem.) The systemsounds thealarm

sirens for two seconds to alert you of the condition and provide an

opportunity for you to close the door.

TheExitError feature allowsthecentral station toacknowledgethe

arming error without dispatching the police on a false alarm.

Understanding Security System Terms

Central Station Monitoring

Your system can also be programmed to automatically send alarm,

trouble, and arming and disarming reports to a central station.

Operatorsatthecentralstationcaninturn dispatchtheappropriate

authorities or contact you with the specific event information.

Status

Statusisafeaturethatautomaticallydisplaysthearmedordisarmed

status of your system on the Security Command keypads. Alarm or

trouble conditions on a zone or a system monitor such as AC or

battery trouble can also be displayed. There are two types of status

information available: Armed Status and Status List.

Armed Status

WithArmedStatus,thekeypaddisplaysthecurrentarmedcondition

of areas within your security system.

The keypad displays When

HOME MODE ON The perimeter zones are on

ALL SYSTEM ON All zones are on

SLEEP MODE ON The perimeter and interior zones are on but

the bedroom zone is off

Also, for keypads that include an Armed LED, the Armed LED is ON

steady anytime a burglary protection area is armed and OFF when

ALL areas are disarmed.

Introduction

How your System Operates

Your system has been programmed to operate in one of two modes:

All/Perimeter, or Home/Away.

• All/Perimeter - In this mode you select All to turn on the entire

system or Perimeter to turn on just the exterior door and window

protection when you are inside.

• Home/Away - In this mode you select Away to turn on the entire

system or Home to turn on just the exterior door and window

protection when you are inside. You can also have a third selection

called Sleep that turns on interior protection devices that are not

located near any bedrooms. The Sleep selection allows you to move

freely around your bedrooms area without setting off the alarm.

Regardless of which mode has been programmed, much of the

operationissimilar.Throughoutthisguide,anydifferencesbetween

the systems are noted for your convenience.

Arming Functions

After making your arming selection, the keypad displays any zones

that are currently bypassed. These zones remain bypassed until the

system is armed and then disarmed. Any 24 hour zones in a bad

condition are also displayed.

Before arming, the system verifies that all doors, windows, and

other protection devices to be armed are in normal condition.

If everything is okay, the system arms. If there is a problem on one

or more burglary zones the system cannot arm until the problem is

corrected. If the problem is simply an open door or window, correct

the problem and try arming again.

Ifthe problem cannotbe corrected, youcan force armor bypassthe

zone or wait until the zone can be repaired by a service technician.

Introduction

A force armed zone is ignored by the system until it restores to

normal. A bypassed zone is ignored by the system during the entire

armedperiod.Azoneremainsbypasseduntilthesystemisdisarmed.

In some cases, you might see the keypad display

FRONT DOOR BAD *. The asterisk next to BAD means that the zone

is a priority zone, which cannot be bypassed. The problem on the

zone must be corrected before the system can be armed.

Armed Message: After all bypassing is completed or zone faults

corrected, the areas you selected are armed. The keypad briefly

displays ALL SYSTEM ON if all areas in the system are arming and

HOME MODE ON or SLEEP MODE ON if only selected areas are

arming. The keypad then displays the exit delay as it counts down.

Zones are not armed until the exit delay time expires.

If your system uses a keyswitch to arm an area, the exit delay time

is NOT shown on the keypad display.

DIALING . . . Message: If your system is monitored, it may be

programmed to wait for the arming report to be sent to the central

station before displaying the armed message. See Arming Report

below.This is to verify your phone lines are workingproperly. While

the system is waiting, the display reads DIALING.... If the report is

received, the keypad buzzes for one second and displays the armed

message. If the report is not received, the keypad displays

LOCAL ALARM ONLY before displaying the armed message.

Arming Report: Your system can be programmed to send arming or

zone bypassing reports to a central station. This feature is optional

and can be programmed for you at any time.

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