Samsung UE50AU717 Mode d’emploi
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Menu Learning Screen link below.
"Menu Learning Screen" Link
Contents
Guide
Connections
5Connection Guide
7 Connecting an Antenna (Aerial)
8Connecting to the Internet
12 Screen Sharing (Smart View) with your Mobile Device
16 Connection Cables for External Devices
18 Switching between external devices connected to the TV
20 Connection Notes
Remote Control and Peripherals
23 About the Samsung Smart Remote (QLED TV / AU9 Series or
higher/The Frame)
26 About the Samsung Smart Remote (AU8 Series)
29 Connecting the Samsung Smart Remote to the TV
30 Controlling External Devices with a Samsung Remote
Control - Using the Universal Remote
31 Using Anynet+ (HDMI-CEC)
32 Controlling the TV with a Keyboard, Mouse or Gamepad
34 Entering Text using the On-Screen Virtual Keyboard
Smart Features
36 Using Smart Hub
46 Using a Samsung account
48 Using Ambient Mode
54 Using Art Mode
63 Using the Shortcuts
65 Using PC on TV
71 Using the Apps Service
75 Using the e-Manual
77 Using the Internet
78 Using SmartThings
81 Playing pictures/video/music
87 Using Bixby
92 Using the Game Bar
TV Viewing
95 Using the Guide
98 Recording Programmes
100 Setting Up Schedule Viewing
102 Using Timeshift
102 Buttons and functions available while recording a
programme or Timeshift
104 Using the Channel List
105 Editing channels
106 Using a Personal Favourites List
107 TV-Viewing Support Functions
Picture and Sound
114 Using Intelligent Mode
116 Adjusting the Picture Quality
118 Setting the Viewing Environment for External Devices
121 Picture Support Functions
123 Conguring a Sound Mode and Expert Settings
125 Using the Sound Support Functions
System and Support
127 Using the Time Functions and the Timers
130 Using the Power and Energy Saving Functions
132 Updating the TV's Software
133 Audio and Video Functions for the Visually or Hearing
Impaired
139 Using Voice Assistants on the TV
140 Using Other Functions
142 HbbTV
143 Using a TV Viewing Card (“CI or CI+ Card”)
146 Teletext Feature
Precautions and Notes
150 Before Using the Recording and Timeshift Functions
151 Supported broadcasting audio options
152 Read Before Using Apps
153 Read Before Using the Internet Function
155 Read Before Playing Photo, Video or Music Files
167 Read After Installing the TV
168 Supported Resolutions for UHD Input Signals
169 Resolutions for Input Signals supported by QN7**A series or
higher
170 Supported Resolutions for FreeSync (VRR)
171 Supported Resolutions for Wide Screen
172 Read Before Connecting a Computer (Supported
Resolutions)
175 Supported Resolutions for Video Signals
177 Read Before Using Bluetooth Devices
178 Licences & Other Information
Troubleshooting
Picture Issues
180 Testing the picture
Sound and Noise Issues
186 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Assistant Issues
Other issues
Diagnosing TV operational issues
Getting Support
203 Getting support through Remote Management
203 Finding the contact information for service
203 Requesting service
FAQ
The TV Screen does not Display Properly
204 When the TV screen does not display properly
The TV does not Turn On
209 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
215 When the TV does not connect with an external device
properly
Internet Access is not Available
219 When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
224 When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
230 When the remote control does not work
Updating the Software
234 Updating to the latest TV's software
Accessibility Guidance
Menu Learning Screen
240 Using the Remote control
242 Using the accessibility menu
246 Using the TV with Voice Guide on
248 Using the guide
252 Using Schedule Viewing
253 Using the Channel List
255 Recording
258 Using Smart Hub
262 Launching the e-Manual
263 Using Bixby
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the Internet by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide Try Now
It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
•Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
•Video Device: HDMI
•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View
•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
•Input Device: Remote Control, Keyboard, Mouse, USB Gamepad, USB Camera, Bluetooth Device
•Game Console: HDMI
- 5 -
•External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
Some functions may not be supported depending on the model or geographical area.
The connection method and available external devices may differ depending on the model.
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (eARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theatres, to your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
- 6 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
The port on your TV may differ from the following gure depending on the product model and region.
It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection
Type to Dual.
A connection method may differ depending on the model or geographical area.
The DVB-T2 system may not be supported depending on the geographical area.
- 7 -
Connecting to the Internet
You can get access to the Internet through your TV.
Settings General Network Open Network Settings Try Now
Congure network settings to connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting".
To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
* Shielded Twisted Pair
The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
This function may not be supported depending on the model.
- 8 -
Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's conguration
screen. See the wireless access point's user manual for more information.
- 9 -
Wireless Connection
Select your wireless network.
Refresh
Manage Saved Networks
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
To disconnect Wi-Fi, select Disconnect in Settings General Network Network Status.
Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory default.
- 10 -
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