Samsung Galaxy Note10 Manuel utilisateur

www.samsung.com

USER MANUAL

English. 08/2019. Rev.1.0

SM-N970F

SM-N970F/DS

SM-N975F

SM-N975F/DS

SM-N976B

SM-N976B/DS

Table of Contents

Basics

4 Read me first

7 Device overheating situations and

solutions

10 Device layout and functions

17 Battery

22 SIM or USIM card (nano-SIM card)

26 Memory card (microSD card)

(Galaxy Note10+ 5G, Note10+)

29 Turning the device on and off

30 Initial setup

31 Samsung account

32 Transferring data from your previous

device (Smart Switch)

35 Understanding the screen

46 Notification panel

48 Screen capture and screen record

50 Entering text

Apps and features

53 Installing or uninstalling apps

55 Finder

55 S Pen features

73 Bixby

77 Bixby Vision

80 Bixby Home

83 Bixby Routines

85 Reminder

89 Phone

94 Contacts

98 Messages

100 Internet

102 Camera

122 Gallery

127 AR Emoji

134 AR Doodle

135 Always On Display

137 Edge screen

141 Multi window

144 Samsung Pay

147 Samsung Health

150 Samsung Members

150 Samsung Notes

157 PENUP

161 Galaxy Wearable

161 Calendar

162 Voice Recorder

164 My Files

165 Clock

166 Calculator

167 Game Launcher

168 Game Booster

170 Kids Home

171 SmartThings

176 Sharing content

Table of Contents

205 Biometrics and security

207 Face recognition

210 Fingerprint recognition

213 Samsung Pass

216 Secure Folder

220 Accounts and backup

221 Samsung Cloud

222 Google

223 Advanced features

224 Link to Windows

225 Motions and gestures

226 Dual Messenger

227 Digital wellbeing

229 Device care

229 Optimising your device

230 Battery

231 Storage

231 Memory

232 Security

232 Apps

232 General management

233 Accessibility

234 Software update

234 About phone

Appendix

235 Accessibility

251 Troubleshooting

257 Removing the battery

177 Samsung DeX

183 Samsung Global Goals

183 Google apps

Settings

185 Introduction

185 Connections

186 Wi-Fi

188 Bluetooth

190 NFC and payment

192 Data saver

192 Mobile data only apps

193 SIM card manager (dual SIM

models)

193 Mobile Hotspot and Tethering

195 More connection settings

198 Sounds and vibration

198 Dolby Atmos (surround sound)

199 Separate app sound

199 Notifications

200 Display

201 Blue light filter

201 Night mode

202 Changing the screen mode or

adjusting the display colour

203 Screen resolution

(Galaxy Note10+ 5G, Note10+)

203 Screensaver

204 Wallpapers and themes

204 Lock screen

205 Smart Lock

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the

overall performance of the device. Apps related to the content may not work properly

depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other

than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited

registry settings or modified operating system software. Attempting to customise the

operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

•

You may incur additional charges for data services, such as messaging, uploading and

downloading, auto-syncing, or using location services depending on your data plan. For

large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with

the device, contact a Samsung Service Centre. For user-installed apps, contact service

providers.

Basics

•

Modifying the device’s operating system or installing softwares from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

•

Depending on the region or service provider, a screen protector is attached for protection

during production and distribution. Damage to the attached screen protector is not

covered by the warranty.

•

You can see the touchscreen clearly even in strong outdoor sunlight by automatically

adjusting the contrast range based on the surrounding environment. Due to the nature

of the product, displaying fixed graphics for extended periods may result in afterimages

(screen burn-in) or ghosting.

–

It is recommended not to use fixed graphics on part or all of the touchscreen for

extended periods and turn off the touchscreen when not using the device.

–

You can set the touchscreen to turn off automatically when you are not using it.

Launch the

Settings

app, tap

Display

→

Screen timeout

, and then select the length

of time you want the device to wait before turning off the touchscreen.

–

To set the touchscreen to automatically adjust its brightness based on the

surrounding environment, launch the

Settings

app, tap

Display

, and then tap the

Adaptive brightness

switch to activate it.

•

Depending on the region or model, some devices are required to receive approval from

the Federal Communications Commission (FCC). If your device is approved by the FCC,

you can view the FCC ID of the device. To view the FCC ID, launch the

Settings

app and

tap

About phone

→

Status

•

Depending on the region, you can view the regulatory information on the device. To

view the information, launch the

Settings

app and tap

About phone

→

Regulatory

information

Basics

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the

water- and dust-resistance of your device. Failure to do so may result in damage to your

device.

•

Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for

more than 30 minutes. If you immerse the device in any liquid other than fresh water,

such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.

•

Do not expose the device to water moving with force.

•

If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the

device is exposed to other liquids, such as salt water, swimming pool water, soapy water,

oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it

with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these

instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone or speaker is wet, sound

may not be heard clearly during a call. After wiping the device with a dry cloth, dry it

thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

If the device is dropped or receives an impact, the water- and dust-resistant features of

the device may be damaged.

•

Your device has been tested in a controlled environment and certified to be water-

and dust-resistant in specific situations (meets requirements of classification IP68 as

described by the international standard IEC 60529-Degrees of Protection provided by

Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30

minutes). Despite this classification, it is still possible for your device to be damaged in

certain situations.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or

performance and is in the device’s normal range of operation. If the battery becomes too hot,

the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the

device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB

cable is damaged. Replace the damaged USB cable with a new Samsung-approved

one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,

magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,

your device may temporarily heat up due to increased battery consumption. Close any

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

Basics

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when

not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If

the device continues to overheat, contact a Samsung Service Centre.

Basics

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. The feature is only available on supported models.

•

If the device overheats and reaches a certain temperature, a warning massage will appear

to prevent device failure, skin irritations and damages, and battery leakage. To lower the

device’s temperature, the screen brightness and the performance speed will be limited

and battery charging will stop. Running apps will be closed and all calling and other

features will be limited, except for emergency calls, until the device cools down.

•

If the second message appears due to a further increase of the device’s temperature, the

device will turn off. Do not use the device until the device’s temperature drops below the

specified level. If the second warning message appears during an emergency call, the call

will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to

avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a

car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating

mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

pressure containers.

•

Do not use a cable whose covering is peeled off or damaged, and do not use any charger

or battery that is damaged or malfunctioning.

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary

depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible

with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

A case is supplied to protect your device. It is recommended to attach it to your

device from the top corners and detach it from the bottom corners. (Whether a

case is supplied may vary by region or service provider.)

•

You can purchase additional accessories from your local Samsung retailer. Make

sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer

to the Samsung website.

•

The supplied earphones (USB Type-C) which support digital output are designed

only for this device. They may not be compatible with other devices that use

different audio output method.

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