SV-CLCD56B/70B Quick Installation Guide March 007
SV-CLCD56B_70B QIG Ver.1.0.doc
6
Warranty Information
LIMITED 1-YEAR NEW PRODUCT WARRANTY
Safety Vision, L.P. (“SV”) makes the following limited warranty,
which is effective at the time of the original end-user purchase.
Optional warranty products are available for all SV
products and may be purchased at the time of the original
end-user purchase or any time during the original Limited
1- ear New Product Warranty period.
SV warrants this product against defects in materials for a
period of 1 year after the date of purchase. During this period,
SV will repair or replace a defective product or part without
charge to the customer. The customer must send the defective
product or part to SV or an authorized SV dealer. The customer
must pay for all transportation and insurance charges for
sending the unit to be repaired. SV’s total liability is limited to
the original product cost.
Quick Installation Guide
The customer should thoroughly read this guide before
operating this product.
Customer’s Responsibility
The above warranty is subject to the following conditions:
Customer must notify SV within 10 days of discovering
the defective product or part and provide a description
of the defect and complete information about the
manner of its discovery.
All warranty servicing of this product must be
performed by SV or an authorized servicing agent.
Warranty extends only to defects in materials as
limited above. Warranty does not extend to any
product or part that has been lost or discarded by the
customer; to damage to products or parts caused by
misuse, accident, improper installation, improper
maintenance, or use in violation of instructions
furnished with the product; to units that have been
altered or modified without authorization of SV; to
damage to products or parts thereof that have had the
serial number removed, altered, defaced, or rendered
illegible; or to any failure of the product to function
caused by burglary, fire, flood, war, riot, civil
commotion, Acts of God, or any other condition
beyond the control of SV.
Obtaining Warranty Service
To obtain warranty service, the customer must contact the SV
Service and Warranty Manager at 713.896.6600 or
800.880.8855 to report a defective product. (The customer must
report the model number and serial number if available.) The
Service and Warranty Manager will assist in troubleshooting the
problem and, if necessary, issue a return material authorization
(RMA) number. The customer must include this number on the
outside of each package shipped to SV.
Important Packing and Shipping Instructions
When a product requires service, only the affected component
must be returned. The customer must use proper packing
material to ensure against damage during shipping. Any
shipping damage caused by improper packing is not covered
under this warranty. In addition, the customer must include a
return material authorization (RMA) number on the outside of
each package shipped to SV and a letter explaining the defect
with the product.
How to Reach Us
If you have exhausted the information in this document and
require further assistance or information, please contact Safety
Vision toll-free at 1-800-880-8855 or send an e-mail message
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