Ross XPression Manuel utilisateur

XPression Connect User Guide

Version 10.5

Thank You for Choosing Ross

You've made a great choice. We expect you will be very happy with your purchase of Ross Technology.

Our mission is to:

1. Provide a Superior Customer Experience

• offer the best product quality and support

2. Make Cool Practical Technology

• develop great products that customers love

Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our

employees. I hope you enjoy reading it below.

If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at

[email protected].

David Ross

CEO, Ross Video

[email protected]

Ross Video Code of Ethics

Any company is the sum total of the people that make things happen. At Ross, our employees are a special group.

Our employees truly care about doing a great job and delivering a high quality customer experience every day. This

code of ethics hangs on the wall of all Ross Video locations to guide our behavior:

1. We will always act in our customers’ best interest.

2. We will do our best to understand our customers’ requirements.

3. We will not ship crap.

4. We will be great to work with.

5. We will do something extra for our customers, as an apology, when something big goes wrong and it's our fault.

6. We will keep our promises.

7. We will treat the competition with respect.

8. We will cooperate with and help other friendly companies.

9. We will go above and beyond in times of crisis. If there's no one to authorize the required action in times of

company or customer crisis - do what you know in your heart is right. (You may rent helicopters if necessary.)

XPression Connect · User Guide

• Ross Part Number: 3500DR-011-10.5

• Release Date: October 28, 2021. Printed in Canada.

• Software Issue: 10.5

The information contained in this Guide is subject to change without notice or obligation.

Limited. All other trademarks are the property of their respective companies. PATENTS ISSUED and PENDING. All

rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form

or by any means, mechanical, photocopying, recording or otherwise, without the prior written permission of Ross

Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no

responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the

information contained herein.

Patents

Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886; US 7,914,332; US

8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US 8,743,292 B2; GB 2,419,119 B; GB 2,447,380

B; and other patents pending.

Notice

The material in this manual is furnished for informational use only. It is subject to change without notice and should

not be construed as commitment by Ross Video Limited. Ross Video Limited assumes no responsibility or liability for

errors or inaccuracies that may appear in this manual.

Warranty and Repair Policy

Ross Video Limited (Ross) warrants its XPression systems to be free from defects under normal use and service for

the following time periods from the date of shipment:

•XPression Server — 12 months

•XPression Software Upgrades — 12 months free of charge

•System and Media hard drives — 12 months

If an item becomes defective within the warranty period Ross will repair or replace the defective item, as determined

solely by Ross.

Warranty repairs will be conducted at Ross, with all shipping FOB Ross dock. If repairs are conducted at the

customer site, reasonable out-of-pocket charges will apply. At the discretion of Ross, and on a temporary loan basis,

plug in circuit boards or other replacement parts may be supplied free of charge while defective items undergo repair.

Return packing, shipping, and special handling costs are the responsibility of the customer.

This warranty is void if products are subjected to misuse, neglect, accident, improper installation or application, or

unauthorized modification.

In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages

(including loss of profit). Implied warranties, including that of merchantability and fitness for a particular purpose, are

expressly limited to the duration of this warranty.

This warranty is TRANSFERABLE to subsequent owners, subject to Ross’ notification of change of ownership.

Extended Warranty

For customers that require a longer warranty period, Ross offers an extended warranty plan to extend the standard

warranty period by one year increments. For more information about an extended warranty for your XPression

system, contact your regional sales manager.

Environmental Information

The equipment that you purchased required the extraction and use of natural resources for its production. It may

contain hazardous substances that could impact health and the environment.

To avoid the potential release of those substances into the environment and to diminish the need for the extraction of

natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse

or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health conscious

manner.

The crossed-out wheeled bin symbol invites you to use these systems.

If you need more information on the collection, reuse, and recycling systems, please contact your local or regional

waste administration.

You can also contact Ross Video for more information on the environmental performances of our products.

Company Address

Ross Video Limited

8 John Street

Iroquois, Ontario

Canada, K0E 1K0

Ross Video Incorporated

P.O. Box 880

Ogdensburg, New York

USA 13669-0880

General Business Office:

Fax:

(+1) 613 652 4886

(+1) 613 652 4425

Toll Free Technical Support: 1-844-652-0645 (North America)

+800 1005 0100 (International)

Alternately, you can contact:

Technical Support: (+1) 613 652 4886

After Hours Emergency: (+1) 613 349 0006

E-mail for Technical Support: [email protected]

E-mail for General Information: [email protected]

Website: http://www.rossvideo.com

XPression Connect User Guide (10.5) C – 1

Contents

Introduction 1

About This Guide 1-1

Documentation Conventions 1-1

Getting Help 1-1

Contacting Technical Support 1-2

User Interface Overview

The XPression Connect User Interface 2-2

Setup 3

Setting Up an XPression Project for Use with

XPression Connect 3-2

Adding a Data Source 3-5

Setting Up a Data Source Rundown 3-8

Setting Up a Twitter Rundown 3-10

Setting Up a Playlist Rundown 3-13

Playback Controls 4

Playback Controls Window 4-2

Menus and Keyboard

Shortcuts 5

XPression Connect Menu Bar 5-2

Rundown Area 5-3

Keyboard Shortcuts 5-4

C – 2 XPression Connect User Guide (10.5)

XPression Connect User Guide (10.5) 1–1

Introduction

XPression Connect is a user controllable social media playout tool.

About This Guide

This user guide describes the XPression Connect, its configuration, and functions.

If, at any time, you have a question pertaining to the installation or operation of the XPression Connect, please

always available for consultation, training, or service.

Documentation Conventions

Special text formats are used in this guide to identify parts of the user interface, text that a user must enter, or a

sequence of menus and submenus that must be followed to reach a particular command.

Getting Help

The XPression Connect User Guide is supplied as a print-ready PDF file. Locate the guide in the C:\Archive folder

to open a guide PDF in Adobe® Reader® for viewing or printing.

Bold text Bold text is used to identify a user interface element such as

a dialog box, menu item, or button.

For example:

In the 3D Model Files section, use the Mode list to select the

folder used to store 3D model files.

Courier text Courier text is used to identify text that a user must enter.

For example:

Enter localhost when the DataLinq server is running of the

same computer as XPression.

> Menu arrows are used in procedures to identify a sequence

of menu items that you must follow.

For example, if a step reads “Display > Widgets,” you would

click the Display menu and then click Widgets.

1–2 XPression Connect User Guide (10.5)

Contacting Technical Support

At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest

telephone.

Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service

and technical support is provided directly by Ross Video personnel. During business hours (eastern time), technical

support personnel are available by telephone any time. After hours and on weekends, a direct emergency technical

support phone line is available. If the technical support person who is on call does not answer this line immediately, a

voice message can be left and the call will be returned shortly. This team of highly trained staff is available to react to

any problem and to do whatever is necessary to ensure customer satisfaction.

•Technical Support:

› 1-844-652-0645 (North America)

› +800 1005 0100 (International)

•After Hours Emergency: (+1) 613-349-0006

•E-mail: [email protected]

•Website: http://www.rossvideo.com

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