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For assistance, call RITRON at 800-872-1872, or go to www.ritron.com 9
Ritron, Inc. Limited Warranty.....................................................................................................................................................................
WHAT THIS WARRANTY COVERS:
RITRON, INC. ("RITRON") provides the following warranty against defects in
materials and/or workmanship in RITRON Radios and Accessories under normal use
and service during the applicable warranty period (as stated below). "Accessories"
means antennas, holsters, chargers, earphones, speaker/microphones and items
contained in the programming and programming/service kits.
WHAT IS COVERED FOR HOW LONG WHAT RITRON WILL DO
Ritron RQA-1B 1 year* During the first year after date of
purchase, RITRON will repair or
replace the defective product, at
RITRON's option, parts and labor
included at no charge.
Accessories 90 days* *After date of purchase
WHAT THIS WARRANTY DOES NOT COVER:
• Any technical information provided with the covered product or any other
RITRON products;
• Installation, maintenance or service of the product, unless this is covered by a
separate written agreement with RITRON;
• Any products not furnished by RITRON which are attached or used with the
covered product, or defects or damage from the use of the covered product with
equipment that is not covered (such as defects or damage from the charging or
use of batteries other than with covered product);
• Defects or damage, including broken antennas, resulting from:
- misuse, abuse, improper maintenance, alteration, modification, neglect,
accident or act of God,
- the use of covered products other than in normal and customary manner or,
- improper testing or installation;
• Defects or damages from unauthorized disassembly, repair or modification, or
where unauthorized disassembly, repair or modification prevents inspection and
testing necessary to validate warranty claims;
• Defects or damages in which the serial number has been removed, altered or
defaced.
• Batteries if any of the seals are not intact.
IMPORTANT: This warranty sets forth the full extent of RITRON’s express
responsibilities regarding the covered products, and is given in lieu of all other
express warranties. What RITRON has agreed to do above is your sole and
exclusive remedy. No person is authorized to make any other warranty to you on
behalf of RITRON. Warranties implied by state law, such as implied warranties of
merchantability and fitness for a particular purpose, are limited to the duration of this
limited warranty as it applies to the covered product. Incidental and consequential
damages are not recoverable under this warranty (this includes loss of use or time,
inconvenience, business interruption, commercial loss, lost profits or savings). Some
states do not allow the exclusion or limitation of incidental or consequential damages,
or limitation on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. Because each covered product system is unique,
RITRON disclaims liability for range, coverage, or operation of the system as a whole
under this warranty.
WHO IS COVERED BY THIS WARRANTY: This warranty is given only to the
purchaser or lessee of covered products when acquired for use, not resale. This
warranty is not assignable or transferable.
HOW TO GET WARRANTY SERVICE: To receive warranty service, you must
deliver or send the defective product, delivery costs and insurance prepaid, within the
applicable warranty period, to RITRON, INC., 505 West Carmel Drive, Carmel,
Indiana 46032, Attention: Warranty Department. Please point out the nature of the
defect in as much detail as you can. You must retain your sales or lease receipt (or
other written evidence of the date of purchase) and deliver it along with the product.
If RITRON chooses to repair or replace a defective product, RITRON may replace the
product or any part or component with reconditioned product, parts or components.
Replacements are covered for the balance of the original applicable warranty period.
All replaced covered products, parts or components become RITRON’s property.
RIGHTS TO SOFTWARE RETAINED : Title and all rights or licenses to patents,
copyrights, trademarks and trade secrets in any RITRON software contained in
covered products are and shall remain in RITRON. RITRON nevertheless grants you
a limited non-exclusive, transferable right to use the RITRON software only in
conjunction with covered products. No other license or right to the RITRON software
is granted or permitted.
YOUR RIGHTS UNDER STATE LAW: This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
WHERE THIS WARRANTY IS VALID: THIS WARRANTY IS VALID ONLY WITHIN
THE UNITED STATES, THE DISTRICT OF COLUMBIA AND PUERTO RICO.
