Ringmaster RM5000EX Manuel utilisateur

RM5000EX
OPERATIONS MANUAL
CRISIS ALERT
Ring-Master


RM5000EX Operations Manual
Table of Contents
INTRODUCTION.........................................................................................................................5
FEATURES.................................................................................................................................6
STANDARD FEATURES........................................................................................................6
SYSTEM FEATURES.............................................................................................................6
INDI IDUAL FEATURES.......................................................................................................6
NUMBER PLAN......................................................................................................................7
FEATURE DESCRIPTION..........................................................................................................8
HANDSET / LOUDSPEAKING...............................................................................................8
COFIDENTIAL /SOFTSPEAKING..........................................................................................8
SIMPLEX.................................................................................................................................8
MICROPHONE CUTOFF.......................................................................................................8
DIRECT DIALING...................................................................................................................8
DIRECT ACCESS...................................................................................................................8
ALARM....................................................................................................................................9
LINE SUPER ISION..............................................................................................................9
TWO BUTTON DC SHIFT SUB-STATION.............................................................................9
REMOTE CONTROL..............................................................................................................9
CAMP ON BUSY EXTENSION..............................................................................................9
PRI ACY................................................................................................................................9
PRIORITY.............................................................................................................................10
PERSONAL QUEUE.............................................................................................................10
TRANSFER...........................................................................................................................10
ALL CALL..............................................................................................................................11
GROUP CALL.......................................................................................................................11
GROUP PRI ILEGES........................................................................................................11
PROGRAM DISTRIBUTION.................................................................................................11
TWO WAY RADIO................................................................................................................12
TELEPHONE NETWORK.....................................................................................................12
REMOTE SUBSTATION......................................................................................................13
CONFIGURATION....................................................................................................................14
SYNTAX................................................................................................................................14
HELP.....................................................................................................................................15
LINE EQUIPMENT................................................................................................................17
CALL NUMBER....................................................................................................................17
CALLER ID.......................................................................................................................19
DE ICE TYPE..................................................................................................................19
PRI ELEGE TYPE...........................................................................................................20
DIRECT ACCESS............................................................................................................22
DIRECT DIAL...................................................................................................................22
SUBSCRIBER TIMERS....................................................................................................23
TRANSFER......................................................................................................................25
ANNUNCIATOR DISPLAY...............................................................................................26
E ENT LOG PRINTER....................................................................................................26
CAMERA SWITCHER......................................................................................................27
BATTERY CHARGE MONITOR...........................................................................................28

ALL CALL....................................................................................................................29
GROUP CALL..............................................................................................................29
GROUP CONFERENCE.............................................................................................32
HANDSETS.............................................................................................................32
FIREALARM............................................................................................................33
TELEPHONE LINE INERFACE..................................................................................34
INSTALLATION...............................................................................................................36
POWER HOOKUP......................................................................................................36
PROGRAM DISTRIBUTION........................................................................................36
CRISIS ALERT NETWORK.........................................................................................36
SWITCH PROGRAMMING.........................................................................................37
RESET BATTERY RAM..............................................................................................37
TWO STAGE EX500........................................................................................................42

September 2018 Operations Manual RM5000EX
INTRODUCTION
The EX500 exchange processor is a Crisis Alert Central Exchange. One EX500 with one, two or
three LC500 subscriber cards are mounted in the irst RK500 card rack or a capacity o 24 intercom
stations. By adding a RK501 card rack and additional LC500 subscriber cards the capacity can be
increased rom 24 to 56 intercom stations.
The EX500 board includes a two wire data network (RS485) or connection o external annunciators
(DAD104 or DS16), log-printer inter ace (DNA100), PC inter ace (DNA100) video switcher inter ace
(DNA200). This data network has capacity o eight devices. All devices are connected in parallel on
the data pair (star or loop). Each device must be given a di erent network address (dip switch
programming). The EX500 sets its address on SW2, the annunciator has the switches (S1) located on
the back, the DNA100 has the switches (SW2) located on the ront panel. A typical system may use
address:
08 or the EX500
09 or the irst annunciator
0A or the second annunciator
0D or the DNA200
0E or the DNA100 with a log-printer
0F or the DNA100 at the PC
(see the Network manual or setting network address).
The number o call digits are set by SW3 on the EX500 card and the Battery RAM must be reset a ter
changing number o call digits. All other programming is done rom the PC connected to the DNA100.
The PC can run Terminal or Windows 98, Hyperterminal or Windows XP, Realterm or Windows
7/8 or any other terminal emulation so tware with VT100.
When the PC is irst connected to the DNA100 the Status Display screen will be displayed. Press CTR
X on the PC to go to the main menu and select 6 - COMMUNICATIONS LINK.
You will now be asked or a network address. Enter 08 to program the EX500 or 0D to program the
DNA200. The network will now set up a transparent link to the device that you want to program. See
the appropriate device manual or programming details. Use the SNA command to associate an
intercom station with a annunciator, printer or video monitor. Programming commands may be put in a
text ile in the PC and then uploaded to do the programming ( > is the pace character).
The ollowing manuals are available:
EX500, Crisis Alert Inter ace or RM5000 (This manual)
DNA100, Digital Network Inter ace
DAD104, Digital Annunciator Display
DS16, Digital Annunciator Display
NETWORK, Speci ication or the two wire Network
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RM5000EX Operations Manual September 2018
FEATURES
STANDARD FEATURES
3 Links
Hands ree Loudspeaking
Con idential So tspeaking
T-Button or manual control o speech direction
Microphone mute
Date transmission or remote control
Privacy
Camp on busy extension
Crisis Alert Network Inter ace
SYSTEM FEATURES
2 ,3 or 4 Digit call numbers
Program distribution (98)
15 Paging Groups
Meet me (8-90)
Group Con erence
Battery Charger Alarm
Event log printer inter ace (DNA100 required)
Video switcher inter ace (DNA200 required)
Computer Inter ace (DNA300 required)
Pocket Page Inter ace (DNA400 required)
INDI IDUAL FEATURES
Direct access
10 Direct dial
Simplex always
Assignable call numbers
12 Alphanumeric caller ID
Personal queue or incoming calls
Autodialer or use with TELCO inter ace
External display o the personal queue (DAD104, DS16,DNA300)
7 Trans er numbers or each subscriber (with programmable delay)
Priority
Line Supervision
Silent Ring or receiver with Annunciator
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September 2018 Operations Manual RM5000EX
NUMBER PLAN
IDLE:
10-65 Subscriber number 2 digit dial
100-155 Subscriber number 3 digit dial
1000-1055 Subscriber number 4 digit dial
70 All Call
71-79 Group Calls
90 Respond to meet-me
91 Log in activated by direct dial 3
98 Program distribution
PRIVACY:
0 Accept call
CONVERSATION (INITIATOR):
X Cancel call
8 Activate meet-me rom Group Call or All Call
10-65 Add on con erence 2 digit dial
100-155 Add on con erence 3 digit dial
1000-1055 Add on con erence 4 digit dial
CONVERSATION (RECEIVER):
X Cancel call
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RM5000EX Operations Manual September 2018
FEATURE DESCRIPTION
HANDSET / LOUDSPEAKING
When two intercom stations are connected, either party may speak to the other hands ree without
touching any buttons.
COFIDENTIAL /SOFTSPEAKING
At any time during the call, either one or both parties may pick up their station AA918 and
use it as a handset for a confidential conversation. When both parties are in handset mode,
the system operates in open duplex mode and both parties may talk and listen at the same
time.
SIMPLEX
The T-button may be used to control the speech direction (push to talk release to listen). This is
use ul when one o the intercom stations are in a noisy area. Either party may use this unction. I both
stations are pushing the T-button the control is given to the station that pushed T last. Either party may
revert to hands ree mode by tapping the T-button. Any call number may be programmed with the
privilege “simplex always” . When a call is placed rom or to a station with the “simplex always”
privilege, the initiator will be in listen mode and the T-button must be used to change the speech
direction.
MICROPHONE CUTOFF
To temporary mute the microphone during conversation, the mute button may be pressed down.
DIRECT DIALING
It is possible to program keys 0 to 9 o each intercom station’s keypad to speed dial requently
called numbers. When a programmed key is pressed, a dialtone is heard as normal. I a second key is
pressed within 1.2 seconds (programmable subscriber timer) then a normal dial sequence is taken.
DIRECT ACCESS
It is possible to program one call number or each intercom station to be activated by short DC-
shi t (<1 sec). This type o calling is used with door stations and elevator stations that do not have a
tone dialer.
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September 2018 Operations Manual RM5000EX
ALARM
Long DC shift (1sec<) will send ALARM to the call number programmed for direct access.
LINE SUPER ISION
Line Supervision is activated with privilege #10. The audio lines from the intercom is
monitored for shorts, open, powerfail and will send FAULT to the call number programmed
for Direct Access.
TWO BUTTON DC SHIFT SUB-STATION
Direct Access and Direct Dial #1 are programmed to activate this feature.
Short DC shift(<1sec) will send CALL to the call number for Direct Dial #1.
Long DC shift (1sec>) will send ALARM to to the call number programmed for Direct Access.
Zero olt on the audio line will send FAULT to the call number programmed for Direct
Access.
Device Type = sub
Program in Que = none
REMOTE CONTROL
DTMF tones may be sent rom one intercom station to the other or remote control. The keypad on
the station sends standard telephone dialing tones (CCITT). This is mainly used or electric door-lock
release and or dialing out to the public telephone network (PTT). The microphone mute unction must
be activated while pushing a number key to disable con erence add-on . When the B-subscriber
(receiver o the call) is programmed with the privilege “DTMF Device” then the number keys may be
activated without pushing the microphone mute key.
CAMP ON BUSY EXTENSION
The caller may camp-on to a busy extension or 20 seconds (programmable subscriber timer),
a ter which the call will be automatically canceled. I the called party becomes ree within this time, the
connection will be established with warning tone to both parties.
PRI ACY
The stations privacy switch controls the privacy status. When the B-subscriber is in privacy both
stations gets the ringing tone. The B-subscriber may accept the call by pressing the 0-button within 15
seconds (programmable subscriber timer). This operation is valid when the B-subscriber is not using
personal queue.
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RM5000EX Operations Manual September 2018
PRIORITY
When a station is programmed with the privilege “Priority” it may connect to a busy or privacy
station by dialing “0” . This is only possible i the busy station does not have Priority privilege
PERSONAL QUEUE
Each intercom station has a Personal Queue. This queue is activated with privilege “Personal
Queue”. All received calls are then put in the personal que and the intercom station will ring (2 second
on, 3 second o ) until the call is answered by pressing the 0-key. When the call is canceled (X) the
next call in queue starts ringing a ter 2 seconds (programmable subscriber timer). With the privilege
“Automatic Answer” the call is automatically connected without pushing the 0-key.
Calls are inserted to the personal queue on a irst in irst out within each priority level (1-9). The
priority level is the Call Priority o the calling station (level 1 is highest priority). The calling station
may be connected to Ringing Tone, Program Channel or silence when in que. The personal queue may
be displayed and answered on a DAD104 or DS16.
TRANSFER
Call Trans er is used to distribute incoming calls to additional intercom station. Call trans er is
using the personal que. Each subscriber may be programmed with 7 trans er numbers with delays.
When a call is place to a intercom station with “personal queue” the call will be inserted in the
personal que o the called station. When the trans er 1 delay expires the call will be placed in the
personal que o the trans er 1 intercom station. The trans er 2 delay is then activated and when it
expires the call is inserted in the personal que o the trans er 2 intercom station. This sequence is then
repeated or trans ers 3-7 i programmed. The incoming call is now in the personal queue o multiple
intercom stations and when one o them answer the call it is removed rom all the personal queues. The
trans er delay is 0 - 9 minutes or in inite. I a trans er station is in privacy then the delay to that station
is set to 0 and the call will trans er instantly (used or night trans er). Personal Queue is always used
when calls trans er to another intercom station independent o the “personal queue” privilege.
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