STORAGE
Ensure all components are completely dry before storing Electric Kettle. Power cord can be
wrapped under the Base.
ONEYEAR LIMITED WARRANTY
Princess House offers the original purchaser, from the date of purchase, a one-year performance warranty to replace the
Princess House®Electric Kettle, if found defective in material, construction or workmanship when the product is used in
normal domestic household use and in accordance with the care and use instructions provided. Princess House shall have
the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a
refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at
customer’s expense to Princess House with a brief explanation and proof of purchase.
THIS WARRANTY DOES NOT COVER DAMAGE FROM IMPROPER USE AND FAILURE TO FOLLOW THE CARE & USE
INSTRUCTIONS ENCLOSED WITH THE PRODUCT.
Exclusions from warranty:
• Discoloration and deterioration of any of the components by improper cleaning after each use
• Stains, discolorations or scratches on the inside or outside of power Base, Glass Jar, Control Panel, Lid, or cord
• Damage caused to the power Base, Glass Jar, Control Panel, Lid, or cord by use of metal or sharp utensils
• Damage caused to the power Base, Glass Jar, Control Panel, Lid, or cord by scouring pads, steel wool, abrasive cleaners,
bleach, and the like
• Discoloration and deterioration of any of the components by improper cleaning after each use.
• Damage caused by any accident, fire, flood, etc.
• Damage caused by misuse, abuse, and/or negligence.
• Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel.
• Unsupervised use by childern under 18 years.
• If upon inspection we find that the machine has been serviced by any third party not approved by Princess House
This warranty is available to the original purchaser only and is void when the covered product is used for any
reason other than for personal, family or household purposes.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND
ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW.
SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS
WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT
ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU.
IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH
ABOVE.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
HALFPRICE REPLACEMENT POLICY: Because your satisfaction is our priority, it is our pleasure to offer Half-Price
Replacements on every purchase you make. Product(s) or part(s) that are currently available in our line can
be replaced at just half the current suggested retail price if it becomes broken or damaged in use. To receive a
replacement at half price you must return an identifiable piece of the product with the original sales receipt. Please
contact your Princess House Consultant or Princess House Customer Service for assistance in making your return.
If you are unable to return an identifiable piece of the product with the original sales receipt, you may replace
your product at the current full suggested retail value through your Princess House Consultant or by contacting
Princess House Customer Service.
Note: Our One-Year Limited Warranty and Half-Price Replacement Policy apply to products purchased through an
authorized Princess House Independent Consultant ONLY. It does not apply to products purchased on unauthorized
third party websites (Mercari, eBay, Facebook Marketplace, etc.) or at brick and mortar resellers. Products
purchased from unauthorized resellers may be defective, damaged, broken, or counterfeit. At Princess House, our
independent Consultants are our most important asset. When you purchase through an independent Consultant,
whether in-person or online, you can be confident that the product you receive will be in new condition, authentic,
and backed by this policy.
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