Polycom VVX 400 Series Manuel utilisateur

QUICKSTART GUIDE

POLYCOM

VVX 400/410

VOCUS.COM.AU

VVX 400/410 | FEATURES

Speaker

Soft Keys

Line Keys

Dialpad

Transfer

Messages

Hold

QUICKSTART GUIDE | POLYCOM VVX 400/410

Message Indicator

Home/Lines key

Line Keys

Navigation keys /

Select key

Headset key

Speakerphone key

Mute key

Volume keys

Microphone

UNDERSTANDING THE ICONS

Registered line Phone warning

Unregistered line Login credentials invalid

Placing a call Shared line

Active call using

Polycom HD Voice

Shared line with a held

call

Held call Call forwarding is

enabled

Incoming call You have messages

Active conference Presence status

(Available)

Placed call Presence status

(Busy or In a Call)

Received call Presence status

(Away)

Missed call Presence status

(Do Not Disturb)

Favourite Presence status

(Ofine)

Do Not Disturb enabled Presence status

(No Information)

QUICKSTART GUIDE | POLYCOM VVX 400/410

New Call Select New Call to display the Dialer so you can place

a call.

Messages Select Messages to access your voicemail.

Directories Select Directories to access your Contact Directory,

Favourites, and Recent Calls list. You may also be able

to access a Corporate Directory and Buddy Status List if

they’re set up on your phone.

Forward Select Forward to set up forwarding options for

incoming calls.

DND Select DND to toggle DND (Do Not Disturb) on or off.

When DND is enabled, your phone won’t ring and

incoming calls will go to voicemail.

Settings Select Settings to access phone features and settings to

customise your phone.

Additional icons may include:

Applications Select Applications to access a menu of custom

applications. See your administrator for information

about any specic applications listed in this menu.

BASIC PHONE FEATURES

PHONE VIEWS

Your phone has three main views: Home, Calls, and Lines view (the default

view).

To change views:

• For Home view, press

• From Home view, press to display either Lines or Call view.

Lines View

• Lines view is your phones default display. Lines view displays your

phone lines, your favourites, and soft keys on the soft key area.

• If your phone is idle, you can press a line key to access the Dialer.

Home View

You can display Home view by pressing . Home view displays your

phone line, and messages, settings, and information.

• To change the highlighted icon, press the up, down, right, or left arrow

key. Press Select to access the desired menu.

Calls View

• Shows once on an active call. Use the up and down arrow keys to

manage your calls.

BASIC PHONE FEATURES

QUICKSTART GUIDE | POLYCOM VVX 400/410

PLACE A CALL

Use any of the following approaches to place a call:

• Press the New Call soft key. Select one of the previously-called entries

shown in the display or start entering a number. As you enter numbers

the Dialer displays a list of similar numbers. Use the up and down

arrow keys to select a match and automatically enter it.

• Dial the number then press the Speaker button

• Dial the number then press the Headset button, if you are using

a headset.

To call from your Directory:

• From Home view, select Directories, and select Contact Directory.

• From your Directory, use the up and down arrow key to select the

contact you want to call.

• Place the call by doing one of the following:

• From the contact’s information screen—press Info, and press Dial.

• Use the up and down arrow key to select the contact, and press Dial.

PLACING AND RECEIVING CALLS

ANSWERING CALLS

All incoming calls display in an Incoming Call window.

To answer the call, do one of the following:

• To use the handset, pick up the handset.

• To use the speakerphone, press or press Answer.

• To use your headset, press .

RESPONDING TO INCOMING CALLS

While your phone rings, you can do the following:

• Temporarily ignore the call before answering it.

• Reject the call so it goes directly to voicemail (If enabled).

• Forward the call to another person.

Ignoring Incoming Calls

Ignore or silence a call to stop your phone from ringing. Even though the

call is ignored, your phone will still display the incoming call notication

so you can still answer the call.

QUICKSTART GUIDE | POLYCOM VVX 400/410

To ignore or silence a call:

• From the Incoming Call window, press Ignore (for private lines) or

Silence (for shared lines).

• The Incoming Call window disappears, your phone stops ringing, and

either Home or Calls view displays.

Rejecting Incoming Calls

Reject a call to stop your phone from ringing and send the call directly to

voice mail. Calls you reject display in your Recent Calls list. Rejecting calls

is not available for shared lines.

To reject an incoming call:

• From the Incoming Call window, press Reject. You can also reject an

incoming call from Lines and Calls view.

• The call goes directly to voice mail.

Forwarding Incoming Calls to Another Person

While your phone rings, you can forward the call to another person.

To forward an incoming call to another person:

• While your phone rings, press Forward.

• From the Call Forwarding screen, enter the forwarding number, and

press Forward.

During Calls

When you’re in a call, you can do the following:

• Hold the call.

• Transfer the call to another person.

• Set up a conference call with the person you’re talking with and

another person.

Answering Calls

Call colour indicates status:

• Dark green—Active call

• Bright blue—Incoming call

• Dark blue—Held call

Use the up and down arrow keys to highlight a call. The soft keys apply to

the highlighted call.

Holding Calls

You can place any active call on hold. A held call displays in Calls and

Lines view as follows:

To hold a call:

• From Lines or Calls view, press Hold. If you’re in Calls view, be sure to

highlight the call rst.

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