Polycom VVX410 Manuel utilisateur

HOSTED PBX Polycom VVX 410/411 STATIONS

TRANSFER:

Used to start and complete a

call transfer.

VOICE MAIL:

Used to access your

voice mail box.

HOLD:

Place an active call on hold.

Retrieve a held call.

HOME:

Toggles between the home and line

screen.

NAVIGATION:

DOWN: Missed calls list

LEFT: Received calls list

RIGHT: Placed calls list

Also used to navigate options.

SPEAKERPHONE:

Activate or end a speakerphone call.

BASIC PHONE FEATURES

MAKE A CALL: Dial the number from the keypad. To complete

the call, lift the handset or press the Dial key. Alternatively, press the

Speakerphone key after dialing to initiate a hands-free call.

ANSWER A CALL: Lift the handset or press the Answer key.

Alternatively, press the Speakerphone key to initiate a hands-free

call.

VOLUME:

Adjusts the volume of the ringer,

speaker, handset and headset.

HEADSET:

Toggle and indicates between

headset and handset.

END A CALL: Replace the handset or press

End Call.

HOLD A CALL: Press the Hold key. To return to the call, press

the Resume key or the Hold key.

MUTE:

Mutes or un-mutes an active call.

HOSTED PBX Polycom VVX 410/411 STATIONS

ADVANCED CALL HANDLING

CALL PARK: Call parks are virtual environments that exist to

“Hold” a call that is available to be retrieved from any other station

in the business. Press an unlit Park key to park a call. Press the

appropriate lit Park key to retrieve the call.

TRANSFER: Press the TRANSFER key and dial a number (or

extension). Press SEND and wait for the recipient to answer and

introduce the call. Then press the TRANSFER key a 2nd time to

complete the transfer. Or press CANCEL at any time to return to the

original caller.

3-WAY CONFERENCE: With a live call established, press the

MORE key then the CONFRNC key. Dial a number (or extension)

and press the SEND key. After the 3rd party answers, press the

MORE key then the CONFRNC key a 2nd time to join the three

calls.

TRANSFER TO VOICEMAIL: Press the TRANSFER key,

dial the number 5, then dial the extension. Press the SEND key

and the TRANSFER key to send the call to voicemail.

BUSINESS TECHNICAL SUPPORT: 866-287-0234 [email protected]

VOICE MAIL ACCESS

FROM OFFICE PHONE:

1. Press the VOICE MAIL key or dial *99

2. Enter your PIN* (followed by pound #)

3. First time enrolment access will prompt you to change

your PIN, name and outbound greeting.

NOTE: The default enrolment PIN is 010203. Your new chosen PIN must

contain 6 to 20 digits and no repeating patterns. (no consecutive numbers

in groups of 3 or more in a row)

FROM ANY OTHER PHONE:

1. Dial 207-699-4000

2. Enter the 10 digit telephone number (followed by pound #)

Example: 2071234567#

3. Enter your PIN* (followed by pound #)

4. First time enrolment access will prompt you to change your

PIN, name and outbound greeting.

VOICE MAIL SYSTEM NAVIGATION

GENERAL

Press “1” to play messages

Press “2” to send a message

Press “3” to manage your greetings

Press “4” to change your mailbox settings

Press “6” to manage your deleted messages

Press “7” to log on as another user

Press “0” to access additional assistance

Press “*” to exit voicemail

WHILE PLAYING

Press “1” to repeat

Press “2” to save

Press “3” to delete

Press “4” to reply

Press “5” to forward copy

Press “#” to leave as new

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