Polycom Integra VVX 500 Manuel utilisateur

Voicemail

Accessing Voicemail

1. Tap the Voicemail icon or dial 86.

2. Follow prompts to play messages, record greetings, etc.

Voice Messaging Main Menu

Listen to/Play Messages

Busy Greeting Menu

No Answer Greeting Menu

Extended Away Greeting Menu

Compose Message Menu

Delete All Messages

Voice Portal Main Menu

Repeat Menu

"Play Message" options

While listening to message

Between messages

Skip Back

Save

Pause/Resume

Delete

Skip Forward

Repeat

Jump to Beginning

Envelope Info

Jump to End

Play Next Msg

Anytime

Callback Caller



Return to Previous

Add’l Options

TelNet OfficeEdge℠Complete Service | Polycom VVX500 Series IP Phone.

Quick Reference Guide

Getting to Know Your Polycom IP Phone

MAIN PHONE KEYS

Home Headset Speakerphone Mute

COMMON ICONS

Your phone is active; you can make calls

Your phone is NOT active; no calls can be made

Your phone is set on Do Not Disturb

Shows outbound call from your phone

Shows Inbound call to your phone

Shows missed call to your phone

Display recent call history (Shortcut key)

Access your Voicemail (Shortcut key)

Contact your company’s phone system administrator with questions

about your service and for more information about available features.

R29-500 v2.3

Calling Options

Dialing phone numbers or extensions

Lift your handset and dial the phone number (OR with the handset on-hook,

dial the number and tap or press Speakerphone button .) For:

•Local call –dial the 7-digit local number

•Long distance –dial the 10-digit phone number

(area code + local number)

•International –dial 011 + country code + city code + number

•Internal extension –dial the 4-digit extension

Answer Calls

•Press Speakerphone button , or tap Answer and pick up the

handset. (If you are using a headset, press the Headset button .)

•To answer a new call while on an active call, select the incoming call then

tap Answer. The current call will be held.

Hold Calls

•Place a call on Hold by tapping Hold (on bottom of display). Party will

hear On Hold music/message while holding. (If you’re in Calls View,

remember to highlight the call first.)

•To resume a held call, tap Resume from either Lines or Calls View.

Transfer Calls

Transfer call to an extension or other number:

1. During a live call, press Transfer and dial the extension or phone number.

2. When you hear the ring back sound, or after you have talked with the

other party, tap Transfer and hang up.

NOTE: If you tap Transfer or hang up directly after hearing the ring back sound,

the call will automatically transfer without having to announce the caller.

Transfer call directly to Voicemail:

1. During a live call, tap VMxfr.

2. Enter the extension number and tap Enter.

Conference Calling

To conduct a conference call:

1. Call the first party. After party answers, tap More, then Confrnc.

2. Dial the extension or phone for the second party. When party answers,

tap More, Confrnc again; all 3 parties are joined together in conference.

Additional Phone Features

Muting the Microphone

•During a call, press (Mute button) so other parties can’t hear you.

•To disable Mute, press again.

Do Not Disturb

•To disable ringing, tap DND. The LCD display will show a “DND”icon

and any incoming calls will be directed to voicemail.

•Tap DND again to re-enable ringing.

Changing Volume

•To change call volume, press during a call.

•To change the ringer volume, press when the phone is idle or

ringing.

Quick Dial Guide –easy dialing options

Off

Call Forward

All Calls

72

73

All Calls to Voicemail

21

#21

When No Answer to Voicemail

41

#41

Not Reachable

(for business continuity plan-requires set up)

94

95

Check Not Reachable Status

63

Call Return (last inbound number)

69

Call Waiting

43

Cancel call waiting for a single call

70

Access Voicemail

86

Music On Hold Deactivation

(per-call deactivation)

60

Clear Message Waiting Indicator

99

Change Number of Rings

before voicemail picks up

610

99

IMPORTANT NOTE about 911: VoIP (Voice over Internet Protocol)

service works differently than traditional phone service, so VoIP E911 service may

also work differently. To understand limitations and be prepared should you need to

make a 911 call from your IP phone, please read the TelNet E911 Emergency Service

Advisory Notification at www.telnetww.com/TelNet911Advisory.pdf

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