Poly SYNC 20 Series Manuel utilisateur

Version 1.0

Poly Sync 20 Speakerphone

Revision History

Revision

Date

Description

Initials

1.0

3/21/22

First published version.

JN

2 | v1.0

Overview

Guide to help assist with using The Poly Sync 20 Speakerphone.

How to Connect Sync 20 To PC

Using Cable

1: Connect the USB cable from the speakerphone to the USB port on your computer.

*NOTE In corded mode, the speakerphone powers on without using the Power button.

Using Bluetooth

1: With your speakerphone powered on, press the Bluetooth button for 2 seconds. You hear "pairing"

and the LED flashes a crossing blue pattern.

2: On PC go to Bluetooth Menu (Settings ->Devices -> Bluetooth and other devices - >Add Bluetooth or

other device)

3: From List choose Poly Sync 20

4: Pairing is successful when you hear "pairing successful" and the LED flashes blue.

3 | v1.0

Poly Sync 20 Lights Buttons and Controls

4 | v1.0

Power on

1: To power on Press Power button and hold for 2 seconds.

2: To power off Press Power button and hold for 2 seconds.

Controls

*Call controls such as hang up and answer do not work with NHC UC Max soft phone.

Change Volume

To Raise Volume press + button.

To Lower Volume press - button.

Mute Call

Press To Mute Call. (Led Will turn Red)

Press To Un Mute Call. (Led Will turn Green/Blue)

Charging Poly Sync 20

To check battery status:

With speakerphone inactive, tap the Power button to hear battery status.

USB Charging

Charge the speakerphone via USB using your computer or a wall charger (not provided).

The LED bar pulses while charging and turns solid white when fully charged.

Allow 4 hours for a full charge.

*NOTE For faster charging, connect to a wall charger or to your computer's quick-charge USB port, if available.

5 | v1.0

Poly Lens

(Recommended)

Customize your device behavior through advanced settings and options with Poly Lens App.

Download: https://www.poly.com/us/en/products/services/cloud/poly-lens/app

Keep your firmware up-to-date to improve performance and add new features to your Poly device.

Update your firmware using your computer with Poly Lens App.

While updating firmware:

• Do not use your Poly device until the update is complete.

• Disconnect your Poly device from paired devices such as phones, tablets and computers.

• Do not start a second update from a second device.

• Do not stream media.

•Do not answer or place a call.

Selecting Poly Sync 20 from newVoice Desktop

Click on Tools

Then Select Options

Click On Audio Options

Select Poly Sync 20 from drop down menus for Microphone and

In-call Audio

Select a source from the drop down list you wish the notification

and ringing to play.

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6

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