Plantronics STARBASE 2000 Manuel utilisateur

Plantronics Ltd, Interface Business Park, Bincknoll Lane, Wootton Bassett, Wiltshire, SN4 8QQ

Telephone: 01793 842200 Fax: 01793 848853

34149-01 Rev B

Plantronics, the Plantronics logo and StarBase are registered trademarks of Plantronics, Inc.

APPROVED

for connection to telecommunication

systems specified in the instructions

for use subject to the conditions

set out in them.

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Contents

Features of the StarBase 2000 Telephone 1-2

Installation

Setting Up 3

Connecting the Telephone 3

Connecting the Handset 3

Connecting to the Telephone Network 3

Setting the Ringer Volume 3

Setting the Dialling Mode 4

Recall Mode Select Switch 4

Headset Stand and Headset 4

Operation

Headset Key 5

New Call Key 5

Headset 'ON' Key 5

Headset Volume Control 5

Last Number Redial 5

Pause Key 5

Tone Key 5

Mute 6

Recall Button 6

Assigning Telephone Numbers to the Memory Keys 6

Dialling a Stored Number 6

Changing a Number Stored in the Memory 6

Trouble Shooting Guide 7

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1 Handset Connection Socket

2 19 Memory Buttons

3Ringer LED Indicator

4Headset 'ON' LED

5 Programming Key

6Recall Button

7Tone Key

8 Last Number Redial

9 "Mute"

10 Headset Key

11 Pause Key

12 New Call Key

13 Handset Connection Cord

13 12 11 10

234

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14 Headset Stand

15 Recall Mode Select Switch

16 Pulse/Tone (Dial Mode) Switch

17 Headset Type Select

18 Ringer Volume Switch

19 Ringer Pitch Switch

20 Telephone Connection Cord Socket

21 Headset Volume Control

22 Headset Connection Socket

23 Headset Connection Cable

24 Quick DisconnectTM Connector

25 Telephone Connection Card

A headset is

only included

with certain

conﬁgurations

2137 SB2000 - Generic 20/7/01 3:48 pm Page 6

INSTALLATION: StarBase 2000

Headset Telephone

Setting Up

Before doing anything else,

please take a little time to

check that your StarBase 2000

headset telephone is complete.

When you unpack, you should

have:

A telephone base unit

A telephone handset and

handset cord

A telephone connection

cord

A headset stand

This User Guide and

optionally, a headset

if indicated on the outer

packaging.

All Plantronics products are

tested and veriﬁed before being

despatched. In the unlikely

event, however, that something

is missing or damaged, then

please contact your supplier.

Connecting the Telephone

The StarBase 2000 telephone

is designed for connection to

either a private direct exchange

line or as an extension being

used on a PABX.

When connecting your

telephone to the network, it is

important to ensure that you

are not overloading it. Every

piece of telephone equipment -

fax, modems, etc. - has a

Ringer Equivalence Number (or

REN). If a REN is not

indicated, a value of 1 can

usually be assumed. When

added together, the total REN of

the equipment connected to the

network should not exceed 4.

Connecting the Handset

Please ensure that the spiral

headset cable is inserted ﬁrmly

into the port marked handset (1).

Connecting to the Telephone

Network

The telephone cord (25) should

be connected to the telephone

socket (20) on the back of the

telephone. The other end is

connected to the wall-mounted

telephone network connection

socket.

Setting the Ringer Volume

The ringer volume switch (18)

at the back of the telephone

can be set to one of 3 settings.

Hi = loud ringing tone

Lo = quiet ringing tone

Off = the telephone will

not ring

When set to "Off" the ringer

LED indicator (3) will still ﬂash

to indicate an incoming call.

Use this function if you do not

wish to be disturbed by phone

calls. You can, however, make

a call yourself.

Setting the Ringer Pitch

You may vary the pitch of the

ringer sound by setting the

switch (19) to the desired

position.

2137 SB2000 - Generic 20/7/01 3:48 pm Page 7

Setting the Dialling Mode

A telephone exchange may

operate either tone or pulse

dialling - the StarBase 2000

telephone supports both. To

set the correct dialling mode,

the Dialling Mode switch (16)

should be set to the correct

position.

The following test may be

carried out if the correct

dialling mode is unknown.

Set switch (16) to tone

Lift the handset, and wait

for the dial tone

Press any button except 0

If the dialling tone can be

clearly heard, then the

dialling mode is set

correctly

If, however, the tone is

distorted, the switch

should be set to pulse

dialling mode.

Recall Mode Select Switch

This function controls the

features available within a

private branch exchange

(PABX). The correct setting for

the recall mode select switch

(15) is dependent upon the

speciﬁc PABX that the

telephone is connected to. If in

doubt, please consult your

PABX maintainer.

Two settings are available:

ELR - Earth Loop Recall

TBR - Timed Break Recall

Headset Stand and Headset

The headset stand ﬁts to the

rear of the underside of the

telephone. The two screws

need to be loosened in order to

slide the headset stand into the

correct sockets.

The headset is connected into

the port marked headset (22).

When not in use, the headset

can be placed on the stand.

The StarBase 2000 telephone

supports the complete range of

Plantronics headset styles.

The headset type select switch

(17) indicates which type of

headset is being used. This

switch will usually be in

position A, which is correct for

most Plantronics headsets. If

you use either an SP06 or an

SB21 this switch should be set

to position B.

Refer to the headset User

Guide for detailed instruction

on the use of the headset.

If your StarBase 2000

telephone did not come with a

headset, please contact your

supplier for details and

availability.

2137 SB2000 - Generic 20/7/01 3:48 pm Page 8

OPERATION: StarBase 2000

Headset Telephone.

To answer an incoming call

with the handset, simply lift the

handset from the receiver. To

place a call, lift the receiver and

dial the required number using

the keypad. To ﬁnish a call, the

handset should be replaced on

the receiver.

Headset Key

Using the headset key (10),

you can make calls via the

headset without having to

move the handset to do so. By

pressing the headset key you

can obtain a free line, answer

an incoming call or disconnect

the current call.

You can switch between

headset and handset and vice-

versa by pressing this key at

any time during a call.

IMPORTANT

Calls can only be transferred

from the handset to the

headset if a headset is

connected to the telephone.

It is possible, however, when

making calls using the headset,

to disconnect from the

telephone using the Quick

Disconnect (QD) without losing

the call - the caller is placed on

hold whilst the cord is

disconnected. The call is still

connected, and the

conversation can be continued

after reconnecting the QD.

New Call Key

When pressed, the new call key

(12), behaves the same as

replacing your handset or

operating the headset key to

clear the line. It can be used at

any time to clear a call and

obtain the dial tone to make

another call.

Headset 'ON' LED

While calls are being made

using the headset, the headset

'ON' LED (4) lights up to

indicate that a call is in

progress. The light goes out if

no calls, or calls using the

handset, are being made.

Headset Volume Control

A headset volume control (21)

on the right hand side of the

telephone allows you to select

the most comfortable listening

volume for the headset. The

volume level can be set or

changed at any time.

Last Number Recall

The last number dialled is

stored in a last-number recall

memory. To recall this number:

Lift the handset or press

the headset key (10)

Wait for the dialling tone

Press the last number

recall button (8)

The last number dialled is

automatically redialled.

Pause Key

If your telephone is connected

to a private branch exchange

(PABX), you will usually have

to dial "0" or "9" to access an

outside exchange line. Some

PABXs require a pause in order

to give the PABX time to obtain

the dialling tone. The Pause

key (11) will provide a suitable

pause and may be useful,

especially when storing

numbers. Please be aware each

time the pause key (11) is

pressed it counts as a digit.

Tone Key

The tone key (7) enables you to

switch, temporarily, from pulse

to tone dialling.

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If your local telephone network

only supports pulse dialling but

you wish, say, to call an

automated service (e.g.

telephone banking) you can use

the tone key to accomplish this:

Lift the receiver, and dial

the number

Press the tone key; tones

are now generated

When the call is ended, the

telephone automatically

reverts to pulse dialling

mode.

Mute

To switch off the microphone,

the 'mute' key (9) can be

pressed. If selected, the

indicator light near the key lights

up, and the microphone of the

handset and the headset are

switched off. On pressing the

key again, the mute is cancelled.

Recall Button

The recall key (6) is used by

PABX systems, and on digital

exchanges. Contact your

service provider for details of

the features available. One

common use of the recall key

on PABX systems is to

transfer calls to another

extension.

If you wish to transfer a call to

another extension, the recall

key should be pressed, and

the extension number to

transfer the call to dialled.

Then hang up.

Assigning Telephone Numbers

to the Memory Keys

The StarBase 2000 headset

telephone can store 19

telephone numbers. You can

use up to 24 digits for each

memory location.

To store telephone numbers:

1) Lift the handset

2) Press the red programming

key (5)

3) Press the memory key (2)

that you wish the number

to be associated with

4) Dial the desired telephone

number

5) Press the programming key

(5) again

6) To put additional numbers

into memory, repeat steps

2 to 5

7) Replace the handset.

The memory locations (2) can

be named by carefully lifting

the memory number card

cover and writing a name

against it.

Dialling a Stored Number

To dial a telephone number that

has been stored in one of the

memory locations, lift the

handset, or press the headset

key (10), and wait for the

dialling tone. Press the

memory key (2) that the

required telephone number

was stored under. The number

will be redialled automatically.

Changing a Stored Number

Stored numbers can simply be

'overwritten' by following steps

2-5 as outlined previously.

* and # Keys

These keys provide access to

certain features provided by

modern public exchanges and

PABX. Details should be

obtained from the network

operator or PABX supplier.

2137 SB2000 - Generic 20/7/01 3:48 pm Page 10

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