Planet IPX-2500 Mode d’emploi

Frequently Asked Questions

Q1: How to connect the IPX-2500 IP PBX to the Internet

A1: If your office accesses the public network through router, you can put Planet IP PBX behind the router.

You should connect the WAN port of the IP PBX to the LAN port of the router.

Q2: How to combine two IPX-2500 IP PBXs in a different network

A2: Normally, two sets of the IPX-2500 are located in different places with different IP addresses for Internet

access.

For external line configuration, you must use public IP address.

Take the following instructions as an example:

Configuration Rule:

1. IP Phone registers on IPX-2500-A as extension 601.

2. Another IP Phone registers on U50-B as extension 801.

3. IPX-2500-A IP:192.168.1.100.

4. IPX-2500-B IP:192.168.1.200.

5. Extension format of IPX-2500-A: 6XX.

6. Extension format of IPX-2500-B: 8XX

7. Create an extension 888 with password 123456 on IPX-2500-B.

8. All extensions on IPX-2500-A can call extensions on IPX-2500-B with format 8XX.

9. All extensions on IPX-2500-B can call extensions on IPX-2500-A with format 6XX.

For detailed steps, please take chapter 8.2 as reference.

Two sets of IPX-2500 behind router

Sometimes the IPX-2500 doesn’t have a public IP address, and you have to configure port mapping for your

router.

Step 1: Configuring the mapping rule of IPX-2500-A on the router.

The IPX-2500-B is connected behind the router, and registers on the IPX-2500-A through Internet. You need

to configure the port mapping of IAX2 port(4569) on the router. Then, all data received from eth0 port of

router(192.168.1.100:4569) will be sent to the IPX-2500-A

Now, take the web management panel of the AND-4100 router as an example.

In here both UTP and TCP must open for IP PBX.

Step 2: IPX-2500 Configuration

Configure the trunk and dial plan on the IPX-2500-B, and register the IPX-2500-B IP to the IPX-2500-A. The

configuration is the same as the above, but you have to replace the public IP address with the internal

IP:192.168.1.21.

Step 3: Configuring port mapping rule of the IPX-2500-B on the router

Configure port mapping of the IPX-2500-B on the router according to Step 1.

Step 4: Connecting two sets of the IPX-2500 and make the call

Create extension 601 on the IPX-2500-A, extension 801 on the IPX-2500-B, and create the correct

outbound rule.

Public IP must be provided by network provider. It could be dynamic IP address, and easy to

change; you can resolve this problem by using DDNS.

Q3: [IPX-2500] How to resolve the problem about hearing one side only

A3: If the IPX-2500 is behind router, to resolve the problem, please set up IP address as shown below:

Click【Advanced】->【Option】->【Global SIP Settings】:

Item Explanation

External IP External IP or domain to replace the device IP

External Host External domain to replace the device IP.

External Refresh(sec) Refresh time, default is 10 seconds

Local Network Address IP address and subnet mask needed to be converted.

e.g. 192.168.1.100/255.255.255.0

Q4: How to use Skype account in IPX-2500

A4 :

Notice: The fee of your business account is much more than €50 when you use the account for the first time.

1. https://login.skype.com

2. When you have signed in, at the end of this page, you will find the Skype Manager. Please click it.

3. Please click the Skype connect.

4. Creating a SIP profile.

Then to create one SIP account, you need to pay € 4.95 for one channel as the monthly rent and you need to

input the registration information in our VoIP trunk blank. Then you can register with Skype server. And then

you need to assign money for outgoing calls, after which you can call out.

Then you can see the SIP account information, and please click the Authentications details.

5. Settings on IPPBX

A. Building one SIP trunk with Skype for SIP account

Provider Type: Custom Trunk

Host: sip.skybe.com

User Name: the user name you defined inAuthentication detail

Password: the password you defined in Authentication detail

B. Establishing one outbound rule

C. Making an outbound call

After we have done the above, in the extension we can dial 00 + Country Code + CityArea code + local

number to dial out via Skype line. For example, dialing number 00(outbound prefix number)+

001(International Code)+ 886(Country code) + 2(city Area code without 0)+ 22199518(local phone number)

will enable you to contact Taiwan Planet Company.

D. Establishing one inbound rule

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