Physio Control LPCR2 Manuel utilisateur

Title

LPCR2 Service Process Work Instruction

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Doc Type

Service Process Document

Doc ID

3323299

Doc Rev

Doc State

Released

State Date

2/26/2020

Ref. Product DMR:

Ref. PFMEA:

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Template: 7000743_B

This document is electronically signed in the Physio-Control, Inc. Product Lifecycle Management (PLM) System. Approvals can be

obtained from the PLM system which displays the selected approvers, their approval roles, and approval dates.

PROPRIETARY AND CONFIDENTIAL DOCUMENT FOR PHYSIO-CONTROL, INC. USE ONLY. This document is property of Physio-

Control and may not be used, reproduced, published or disclosed to others without authorization from Physio-Control.

Owner

Corporate

Attachments (Optional):

Qty

Pages

Page Sequencing

Change Description

Revised title from Service Manual, LPR2 to LPCR2 Service Process Work Instruction

Revised document type from Product Drawing to Manufacturing Specification

Update document template to 7000743 revision B, changed format to match new template requirements.

Removed and replaced all Physio Part Numbers with Catalog Numbers throughout.

Added definitions for LIFENET and LDA.

Removed Table of Contents

Removed sections that are duplicated with the Operating Instructions

Minor grammatical corrections and clarifications throughout the document.

Added Service Replacement Procedures Index

Revised Replacement Procedures to align with current Manufacturing Process Work Instructions and added pictures for reference

Replaced System Context Diagram to align with LPCR2 Product Architecture Description 3312488

Align troubleshooting tips and voice prompt descriptions with LPCR2 Operating Instructions

Removed Sample Warranty Void Letter and Warranty Void Letter template part numbers in table.

Refer to redlines for details of change

Title

LPCR2 Service Process Work Instruction

Page

2 of 23

Doc Type

Service Process Document

Doc ID

3323299

Doc Rev

Doc State

Released

State Date

2/26/2020

Ref. Product DMR:

Ref. PFMEA:

Ref. PFMEA Rev:

Template: 7000743_B

Purpose:

This Service Process Work Instruction defines the steps to troubleshoot and repair the LIFEPAK CR2 defibrillator.

Scope:

This document applies to Service technicians, trained to this Process Work Instruction, and the processes performed in preparing devices for use. The

procedures set forth in this document were derived from manufacturing process documents. This document is limited to LIFEPAK CR2 devices. All

other devices are outside the scope of this process work instruction.

Related Documents:

Document No.

Title

3321515

Instructions, Operating, LIFEPAK CR2

3322174

Guide, Wireless Setup, LIFELINK, LIFEPAK CR2

3323342

Test Procedure, Manual PIP, LPCR2

Service Personnel Qualifications

These instructions are intended for authorized Service Representatives and Service Providers who have been trained to the Service procedure and

who are familiar with the LIFEPAK CR2 defibrillator.

Preface:

This Service Process Work Instruction describes how to support the following tasks for the LIFEPAK CR2 defibrillator:

•Replacement Procedures

•Troubleshooting common issues

•Preventative Maintenance

Another publication, the LIFEPAK CR2 Defibrillator Operating Instructions (CAT 26500-003800 for cprINSIGHT and CAT 26500-003754 for no

cprINSIGHT), is for use by physicians, clinicians, and emergency care providers. The operating instructions provide step-by step instructions for use,

as well as operator-level testing and maintenance.

Title

LPCR2 Service Process Work Instruction

Page

3 of 23

Doc Type

Service Process Document

Doc ID

3323299

Doc Rev

Doc State

Released

State Date

2/26/2020

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Ref. PFMEA:

Ref. PFMEA Rev:

Template: 7000743_B

Definitions, Acronyms, and Abbreviations

Term/Abbreviation

Definition

802.11

Commonly known as "Wi-Fi," the IEEE 802.11 standards provide the wireless counterpart to

Ethernet, and the Wi-Fi Alliance certifies products.

AED

Automated External Defibrillator. A device that evaluates the patient’s heart rhythm and

delivers an electrical shock to the heart if a shockable rhythm is detected.

ASR

Account Support Representative - a Physio-Control support team member dedicated to

supporting customers with a full AED support service contract.

CR2

LIFEPAK CR2 Defibrillator

DTx

DT Express™ Data Transfer Software

FSR

Field Service Representative (services products in the Field)

LIFELINK

LIFELINKcentral AED Program Manager, a user interface on the LIFENET system designed

for Workplace and Community Customers to view and manage their AED programs

including devices, maintenance, and training.

LIFENET

Stryker’s cloud system that provides a wide variety of capabilties for supported devices

including device asset management, data routing, and end user applications.

LDA

LIFENET Device Agent –PC Application used to deploy software updates and configuration

changes from LIFENET to a supported Stryker device.

Operating Instructions

Title

LPCR2 Service Process Work Instruction

Page

4 of 23

Doc Type

Service Process Document

Doc ID

3323299

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Doc State

Released

State Date

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Template: 7000743_B

PCO file

Physio Case Object file, a data format for a combination of device data and user-entered

data. Data in this format can be imported and exported by Physio-Control data management

applications.

SmartDesk

Data Solutions Technical Support

WCT

Wireless Configuration Tool is a software Application to configure Wi-Fi connection in the

LIFEPAK CR2® Defibrillator.

Workplace and

Community

A Physio-control customer segment that represents public access locations for Automated

External Defibrillators such as schools, government agencies, airports, health clubs, and

workplaces.

Tools Required: (substitution of equivalent or better equipment allowed)

Computer –Win 7, equivalent or better.

Cable, USB2.0 A Male to Micro-B, L 5.5 ft. (21300-008143)

Torque Driver –Hand Operation, with an adjustable range of 5 –12 in-lbs.

Driver Bits –P1 (2”minimum shaft), P2 (5” minimum shaft), P0 power drive bit,Torx, T-15 (2” minimum shaft).

Tools defined in the PIP - TCP sections of Test Procedure, Manual PIP, LPCR2, 3323342.

•Torque Driver conversions –

o2 in-lbs. =22.5 cNm

o4 in-lbs. = 45 cNm

o6.8 in-lbs. = 77 cNm

o10 in-lbs. = 113 cNm

Title

LPCR2 Service Process Work Instruction

Page

5 of 23

Doc Type

Service Process Document

Doc ID

3323299

Doc Rev

Doc State

Released

State Date

2/26/2020

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Ref. PFMEA:

Ref. PFMEA Rev:

Template: 7000743_B

Warnings and Cautions:

THIS DEVICE HAS NO INTERNAL SERVICEABLE PARTS AND SHOULD NOT BE OPENED FOR ANY REASON.

LETHAL VOLTAGES MAY BE PRESENT INSIDE THIS DEVICE. DO NOT OPEN THIS DEVICE. DOING SO MAY RESULT IN

INJURY OR DEATH.

General Requirements:

•Unless specifically noted, all removed fasteners are to be discarded and new fasteners used for reassembly.

•All removed parts with adhesive backing are to be discarded and new parts used for reassembly.

•Unless specifically noted, all removed parts, except fasteners and adhesive backed parts, are to be kept with the device being upgraded and

re-used to reassemble the device.

•Inspect all removed components for damage during disassembly and replace all damaged parts with new parts.

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Service Information

The LPCR2 will not be opened for repair activities. Parts replacement is limited to the supply and replacement parts listed in Error! Reference source not found..

Before attempting to clean or service the device, the service technician should be familiar with the information provided in Error! Reference source not found..

A qualified service technician (see Error! Reference source not found.) should inspect any device that has been dropped, damaged, tampered, or abused to verify that

the device is operating within performance standards listed in the Performance Inspection Procedures (PIP), and that the leakage current values are acceptable.

Recycling Information

Recycle this product as described in Recycling Information in the LPCR2 Operating Instructions (CAT 26500-003800 or 26500-003754)

Storing Wi-Fi Settings on LPCR2

Refer to the Guide, Wireless Setup, LIFELINK, LIFEPAK CR2 (3322174) for Wi-Fi configuration setup instructions. This procedure describes how to store Wi-Fi settings

in the LPCR2.

Preventative Maintenance

Periodic maintenance, inspection, and testing of the device helps prevent and detect possible electrical and mechanical problems. Refer to the LPCR2 Operating

Instructions (CAT 26500-003800 or 26500-003754) for more preventative maintenance information such as battery maintenance and device self-test.

Performance Inspection Procedure (PIP)

Overview: The Performance Inspection Procedure (PIP) is a set of manual and computer assisted test procedures used by authorized service representatives. The PIP

is used for an operational, closed-case evaluation of the LIFEPAK CR2 defibrillator to determine if the defibrillator is operating within the required specifications. The

PIP will be performed in a regularly scheduled preventative maintenance routine.

Note: Always use the latest version of the PIP document, 3323342, to perform PIP.

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Service Replacement Procedures Parts List

Catalog Number

Description

11141-000165

KIT, REPLACEMENT BATTERY, LPCR2, MULTI

11101-000021

KIT, SHIPPING, SINGLE ELECTRODE, LPCR2, MULTI

11512-000001

KIT, LID REPLACEMENT, LPCR2

11512-000002

KIT, HANDLE REPLACEMENT, LPCR2

11260-000047

KIT, CARRY CASE, LPCR2

21300-008152

COVER, USB PORT, LPCR2

21300-008143

CABLE, USB2.0 A MALE TO MICRO-B, L 5.5FT

26500-003645

TAG,LOCAL EMERGENCY CONTACT

NUMBER,911,MULTI

Service Replacement Procedures Index

Section Number

Procedure Title

Section 1

Lid Replacement

Section 2

Handle or Carrying Case Replacement

Section 3

USB Cover Replacement

Section 4

Battery Replacement

Section 5

Electrode Replacement

Service Replacement

Procedures

Service Replacement Procedures Parts List

and Index.

List of supplies and accessories that are available for

replacement.

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1. Lid Replacement

NOTE: LPCR2 Lid Replacement Kit (REF 11512-

000001) is used for Lid Replacement procedure.

NOTE: If your defibrillator has a carrying case, open the

back of the carrying case to access the battery

compartment.

1.1 Remove the battery from the device.

1.2 Open the lid.

1.3 Push in one end of the lid hinge while rotating the

lid to release the lid from the case.

Then

Push in

Top Lid

3316743

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1. Lid Replacement Procedure (Continued)

1.4 Insert one end of the new lid into the small hole ,

push in the other end of the lid, and snap into

place.

1.5 Close the lid.

1.6 Insert the battery.

1.7 Open the lid (voice prompts will begin)

1.8 Close the lid to verify the readiness light is

flashing in green every six seconds.

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2. Handle or Carrying Case Replacement

To replace the Handle or Carrying Case:

2.1 Remove three screws from the handle or carrying

case.

Note: For Handle, follow steps 2.2-2.3. For Carry Case,

follow steps 2.4-2.9.

Handle Installation

2.2 Place the device face down on the work surface

and align Handle screw holes with back of

device.

2.3 Install 3 screws (REF 21300-008145) to fasten

Handle to device, using 7.8 in-lb.

Carry Case Installation

2.4 Open front lid of Carry Case by pulling on the red

fabric tab.

2.5 Place device into plastic frame of Carry Case,

with device lid facing up.

2.6 Close front lid of Carry Case and flip Carry Case

over.

2.7 Open back lid of Carry Case by pulling up on the

black plastic tab.

2.8 Pre-thread the 3 screws one revolution into

device by hand and then use torque driver to

fasten the 3 screws on Carry Case to device,

using the 7.8 in-lb p-set.

2.9 Close the back lid of Carry Case.

Handle (21300-008142)

TORQUE

7.8 In-Lb

Carry Case (11260-000046)

3 Screws

(21300-008145)

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