Philips 7657 Series Manuel utilisateur

www.philips.com/TVsupport

User Manual

43PUS7657

50PUS7657

55PUS7657

7657 Series

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Contents

1 Get Support 4

1.1 Identify and Register your TV 4

1.2 TV Help and User Manual 4

1.3 Consumer Care / Repair 4

2 Software 5

2.1 Update Software 5

2.2 Software Version 5

2.3 Automatic Software Update 5

2.4 View Software Update History 5

3 Quick Guide 7

3.1 Remote Control 7

3.2 IR sensor 9

4 Setting Up 10

4.1 Read Safety 10

4.2 TV Placement 10

4.3 Turn on TV 10

5 Connections 12

5.1 Connectivity guide 12

5.2 Antenna 12

5.3 Satellite 12

5.4 Video Device 12

5.5 Audio Device 12

5.6 Mobile Device 13

5.7 Other Device 14

5.8 Computer 15

6 Switch Source 16

6.1 Source List 16

6.2 Rename Device 16

7 Channels 17

7.1 About Channels and Switch Channels 17

7.2 Install Channel 17

7.3 Channel List 22

7.4 Favourite Channels 23

7.5 Text / Teletext 24

8 TV Guide 25

8.1 What You Need 25

8.2 Using the TV Guide 25

9 Freeview Play (for UK models) 26

9.1 About Freeview Play 26

9.2 Using Freeview Play 26

10 Videos, Photos and Music 27

10.1 From a USB Connection 27

10.2 From a Computer or NAS 27

10.3 Photos 27

10.4 360° Photo 27

10.5 Videos 28

10.6 Music 29

11 Open TV Setting Menus 30

11.1 Home Menu Overview 30

11.2 Frequent Settings and All settings 30

11.3 All Settings 30

12 Wireless and Networks 41

12.1 Home Network 41

12.2 Connect to Network 41

12.3 Wireless and Network Settings 41

13 Smart TV 43

13.1 Setup Smart TV 43

13.2 Smart TV Collection 43

14 Netflix 44

15 Rakuten TV 45

16 Amazon Prime Video 46

17 YouTube 47

18 Alexa 48

18.1 About Alexa 48

18.2 Using Alexa 48

19 Google Assistant 49

20 Environmental 50

20.1 European Energy Label 50

20.2 EPREL Registration Number 50

20.3 End of Use 50

20.4 UK Declaration of Conformity 50

21 Specifications 51

21.1 Power 51

21.2 Reception 51

21.3 Display Resolution 51

21.4 Supported Input Resolution 51

21.5 Sound 51

21.6 Multimedia 51

21.7 Connectivity 52

22 Troubleshooting 53

22.1 Tips 53

22.2 Switch On 53

22.3 Remote Control 53

22.4 Channels 53

22.5 Satellite 54

22.6 Picture 54

22.7 Sound 55

22.8 HDMI - UHD 55

22.9 USB 56

22.10 Wi-Fi and Internet 56

22.11 Wrong Menu Language 56

23 Safety and Care 57

23.1 Safety 57

23.2 Screen Care 58

24 Terms of Use 59

25 Copyrights 60

25.1 HDMI 60

25.2 HEVC Advance 60

25.3 Dolby Vision and Dolby Atmos 60

25.4 DTS-HD 60

25.5 Wi-Fi Alliance 60

25.6 Other Trademarks 60

26 Open Source 61

26.1 Open Source Software 61

26.2 Open Source License 61

27 Disclaimer regarding services

and/or software offered by third

parties

Index 66

Get Support

1.1

Identify and Register your TV

Identify your TV - TV model number and serial

number

You might be asked to provide the TV product model

number and serial number. Find these numbers on

the packaging label or on the type label on the back

or bottom of the TV.

including full support (including downloads),

privileged access to information about new products,

exclusive offers and discounts, the chance to win

prizes and even participate in special surveys about

new releases.

Go to www.philips.com/TVsupport

1.2

TV Help and User Manual

 (Home) > Settings > Help

You can use Help function to diagnose and get more

information about your TV.

• TV information - View the Model name, Serial

number and Software version of your TV.

• How to - You can see instructions on how to

install channels, sort channels*, update TV software,

connect external devices and use Smart functions on

your TV.

• Check the TV - You can check if the picture, sound,

Ambilight** are working fine during playing a short

video clip.

• Check the network - Check the network

connection.

• Check the remote control - Perform the test to

verify the TV bundled remote control functionality.

• View weak signal history - Display the list of

channel numbers that were automatically saved

when signal strength was weak.

• Update software - Check available software

updates.

• User manual - Read the user manual for TV

information.

• Troubleshooting - Find a solution for frequent ask

questions.

• Factory settings - Reset all settings to factory

settings.

• Reinstall TV - Reinstall and redo the complete TV

installation.

• Contact info - Show the telephone number or web

address for your country or region.

* Sorting channels is only applicable for certain

countries.

** Ambilight setting is only for models which support

Ambilight function.

1.3

Consumer Care / Repair

For support and repair, call the Consumer Care

hotline in your country. Our service engineers will take

care of a repair, if necessary.

Find the telephone number in the printed

documentation that came with the TV.

Or consult our

website www.philips.com/TVsupport and select

your country if needed.

TV model number and serial number

You might be asked to provide the TV product model

number and serial number. Find these numbers on

the packaging label or on the type label on the back

or bottom of the TV.

 Warning

Do not attemp to repair the TV yourself. This may

cause severe injury, irrepairable damage to your TV or

void your warranty.

Software

2.1

Update Software

Search for Updates

Update from Internet

 (Home) > Settings > Update

software > Search for updates > Internet

(Recommended)

Look for a software update yourself.

• If the TV is connected to the Internet, you may

receive a message to update the TV software. You

need a high-speed (broadband) Internet

connection. If you receive this message, we

recommend you to carry out the update.

• During the software update, there is no picture and

the TV will switch off and on again. This might happen

several times. The update can take a few minutes.

• Wait until the TV picture comes back up. Do not

press the power switch  on the TV or on the

remote control during the software update.

Update from USB

 (Home) > Settings > Update

software > Search for updates > USB

• You need a computer with a high-speed Internet

connection and a USB memory device to upload the

software on the TV.

• Use a USB memory device with 512MB free space.

Make sure that write protection is switched off.

1 - Start the update on TV

Select Update software > Search for updates >

USB, then press OK.

2 - Identify the TV

Insert the USB memory into one of the USB

connections of the TV.

Select Start and press OK. An identification file is

written on the USB memory device.

3 - Download the TV software

- Insert the USB memory into your computer.

- On the USB memory device, locate the

file update.html and double click it.

- Click on Send ID.

- If new software is available, download the .zip file.

- After the download, unzip the file and copy the

file autorun.upg onto the USB memory device.

- Do not place this file in a folder.

4 - Update the TV software

Insert the USB memory into the TV again. The update

starts automatically.

The TV switches itself off for 10 seconds and then

back on again. Please wait.

Do not . . .

• use the remote control

• remove the USB memory device from the TV

• press  twice

• press the power switch on the TV

The TV switches itself off (for 10 seconds) and then

back on again. Please wait.

The TV software has been updated. You can use the

TV again.

To prevent an accidental update of the TV software,

delete the autorun.upg file from the USB memory

device.

Local Updates

 (Home) > Settings > Update

software > Search for updates > USB > Local

updates.

For dealers and expert users.

2.2

Software Version

 (Home) > Settings > Update

software > Current software info

To view the current TV software version.

2.3

Automatic Software Update

 (Home) > Settings > Update software >

Automatic software update

To switch on Automatic software update to update

your TV software automatically. Leave the TV in

standby.

When the setting is enabled, the upgrade gets

downloaded when the TV is powered ON and

installed 15min after the TV has gone to standby (as

long as there is no alarm scheduled).

When the setting is disabled, the "Upgrade Now" /

"Later" OSD will be shown.

2.4

View Software Update

History

 (Home) > Settings > Update software > View

software update history

Display the list of software versions that are

successfully update on the TV.

Quick Guide

3.1

Remote Control

Batteries and Cleaning

Replace batteries

If the TV does not react on a key press on the remote

control, the batteries might be empty.

To replace the batteries, open the battery

compartment on the back of the remote control.

1 - Slide the battery door in the direction shown by

the arrow.

2 - Replace the old batteries with 2

type AAA-R03-1.5V batteries. Make sure the + and

the - ends of the batteries line up correctly.

3 - Reposition the battery door and slide it back until

it clicks.

• Remove the batteries if you are not using the remote

control for a long time.

• Safely dispose of your old batteries according to the

end of use directions.

Cleaning

Your remote control is treated with a scratch-resistant

coating.

To clean the remote control, use a soft damp cloth.

Never use substances such as alcohol, chemicals or

household cleaners on the remote control.

Key Overview

Top

1 -  Standby / On

To switch the TV on or back to Standby.

2 -  OPTIONS

To open or close the Options menu.

3 - 

To launch the Amazon prime video App.

4 - 

To open the Netflix App directly. With the TV switched

on or from standby.

• If you have a Netflix membership subscription, you

can enjoy Netflix on this TV. Your TV must be

connected to the Internet.

• To open Netflix, press  to open the Netflix

App. You can open Netflix immediately from a TV in

standby.

www.netflix.com

5 -  INFO

To open or close programme info.

6 -  Smart TV Collection

To open the Smart TV Collection page.

7 - 

To launch the Rakuten TV App.

8 -  SOURCES

To open the Sources menu.

9 -  Search

To open the Smart TV searches page.

Top (for UK models)

1 -  Standby / On

To switch the TV on or back to Standby.

2 -  OPTIONS

To open or close the Options menu.

3 - 

To launch the Amazon prime video App.

4 - 

To open the Netflix App directly. With the TV switched

on or from standby.

• If you have a Netflix membership subscription, you

can enjoy Netflix on this TV. Your TV must be

connected to the Internet.

• To open Netflix, press  to open the Netflix

App. You can open Netflix immediately from a TV in

standby.

www.netflix.com

5 -  Smart TV Collection

To open the Smart TV Collection page.

6 - Freeview Play

To open the Explore Freeview Play page.

7 - 

To launch the Rakuten TV App.

8 -  SOURCES

To open the Sources menu.

9 -  Search

To open the Smart TV searches page.

Middle

1 - OK key

To confirm a selection or setting. To open the channel

list while watching TV if Interactive Service is not

available.

2 -  Back

To close a menu without changing a setting.

3 - Playback and Record

• Play , to playback.

• Pause , to pause playback.

• Stop , to stop playback.

• Rewind , to rewind.

• Fast forward , to go fast forward.

4 -     Colour keys

Direct selection of options. Blue key , opens Help.

5 - Arrow / navigation keys

To navigate up, down, left or right.

6 -  Home

To open the Home menu.

7 -  TV Guide

To open or close the TV Guide.

8 -  Channel list

To open the channel list.

Bottom

1 -  - EXIT

Press in middle to switch back to watch TV. To stop

an interactive TV application. Prese + or - to switch to

the next or previous channel in the channel list. To

open the next or previous page in Text/Teletext.

2 -  Volume

Prese + or - to adjust the volume level.

3 - Number keys

To select a channel directly.

4 - TEXT

To open or close Text/Teletext.

5 -  Channel

Prese + or - to switch to the next or previous channel

in the channel list. To open the next or previous page

in Text/Teletext.

6 -  Mute

To mute the sound or to restore it.

7 - SUBTITLE

To open Subtitle page.

Bottom (for UK models)

1 -  - EXIT

Press in middle to switch back to watch TV. To stop

an interactive TV application. Prese + or - to switch to

the next or previous channel in the channel list. To

open the next or previous page in Text/Teletext.

2 -  Volume

Prese + or - to adjust the volume level.

3 - Number keys

To select a channel directly.

4 -  INFO

To open or close programme info.

5 -  Channel

Prese + or - to switch to the next or previous channel

in the channel list. To open the next or previous page

in Text/Teletext.

6 -  Mute

To mute the sound or to restore it.

7 - SUBTITLE

To open Subtitle page.

3.2

IR sensor

The TV can receive commands from a remote control

that uses IR (infrared) to send commands. If you use

such a remote control, always make sure you point

the remote control at the infrared sensor on the front

of the TV.

 Warning

Do not put any objects in front of IR sensor of the TV,

it may block the IR signal.

Setting Up

4.1

Read Safety

Read the safety instructions first before you use the

TV.

To read the instructions, in Help > User manual,

press the colour key  Keywords and look

up Safety and Care.

4.2

TV Placement

Tips on Placement

• Position the TV where light does not shine directly

on the screen.

• Position the TV up to 15 cm away from the wall.

• The ideal distance to watch Ultra HD TV is 2 to 5

times of its screen height. When seated, your eyes

should be level with the centre of the screen.

Note:

Please keep the TV away from dust-producing

sources such as stoves. It is suggested to clean the

dust regularly to avoid getting dust into the TV.

TV Stand

You can find the instructions for mounting the TV

stand in the Quick Start Guide that came with the TV.

In case you lost this guide, you can download it

from www.philips.com/TVsupport.

Use the model number of the TV to look for

the Quick Start Guide to download.

Wall Mounting

Your TV is also prepared for a VESA-compliant wall

mount bracket (sold separately).

Use the following VESA code when purchasing the

wall mount . . .

• 43PUS7657

VESA MIS-F 200x100, M6 (Minimum 8 mm,

Maximum 11 mm)

• 50PUS7657

VESA MIS-F 200x100, M6 (Minimum 8 mm,

Maximum 11 mm)

• 55PUS7657

VESA MIS-F 200x100, M6 (Minimum 8 mm,

Maximum 11 mm)

• 65PUS7657

VESA MIS-F 200x200, M6 (Minimum 12 mm,

Maximum 18 mm)

Caution

Wall mounting the TV requires special skills and

should only be performed by qualified personnel. The

TV wall mounting should meet safety standards

according to the TVs weight. Also read the safety

precautions before positioning the TV.

TP Vision Europe B.V. bears no responsibility for

improper mounting or any mounting that results in

accident or injury.

4.3

Turn on TV

Connect Power Cable

• Insert the power cable into the POWER connector

on the back of the TV.

• Make sure the power cable is securely inserted in

the connector.

• Make sure that the power plug, in the wall socket, is

accessible at all times.

• When you unplug the power cable, always pull the

plug, never pull the cable.

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