PCS System 24/48 Manuel utilisateur
System 24/48
User Guide
DigitalCommunications
fortheGrowingBusiness
PCS Digital EKT User Guide
Publication 7399-99
Rev. 1.0.1
Copyright © 2003 PCS digital, LLC.
All Rights Reserved
This material is copyrighted by PCS digital LLC. Any unau-
thorized reproductions, use, or disclosure of this material, or
any part thereof, is strictly prohibited and is a violation of the
copyright laws of the United States (17U.S.C. Section 101 et.
seq.)
PCS digital, LLC reserves the right to make changes in the
feature specifications at any time and without notice. The
information furnished by PCS digital, LLC in this material is
believed to be accurate and reliable, but is not warranted to
be true in all circumstances.
Table of Contents
General Description .................................................. 1
Basic Operation of the Digital Telephones ................. 1
Answering a Call with the Handset ......................... 1
Placing an Outside Call with the Handset ................ 1
Placing an Intercom Call ........................................ 1
Speakerphone Operation .......................................... 2
Place a Call on Speakerphone from Handset .......... 2
Place an Outside Call from Speakerphone.............. 2
Place an Intercom Call from Speakerphone ............ 2
Digital Telephone Feature Buttons ............................ 3
Display Telephone Features ..................................... 4
General Conventions ................................................ 6
Quick Feature Reference Chart ................................. 7
Feature Operation ..................................................... 11
Account Code .......................................................... 11
Forced and Verified ............................................... 11
Unforced and Unverified ........................................ 11
Alarm ...................................................................... 12
Answering Machine Emulation .................................. 13
Automatic Redial ...................................................... 14
Auto Line Selection .................................................. 15
Background Music.................................................... 16
Call Back ................................................................. 16
Call Forward Display ................................................ 17
Call Forward ............................................................ 17
No Answer Call Forward ........................................ 18
Busy Call Forward ................................................. 19
Busy/No Answer Call Forward................................ 19
Idle Call Forward ................................................... 20
All Call (Direct) Call Forward .................................. 20
Follow Me Call Forward ......................................... 21
Caller Identification .................................................. 21
Caller Identification Review ...................................... 22
Call Park ................................................................. 23
Call Pickup .............................................................. 24
Direct ................................................................... 24
Group................................................................... 24
i
Table of Contents
Conference.............................................................. 25
Supervised ........................................................... 25
Unsupervised........................................................ 26
Directory Dial ........................................................... 27
Distinctive Ringing ................................................... 27
Do Not Disturb ......................................................... 28
Hold ........................................................................ 28
Hold Automatic......................................................... 29
Intercom Calling ....................................................... 30
Last Number Redial.................................................. 31
Message Waiting ..................................................... 31
One Button Record .................................................. 31
Paging..................................................................... 32
Save Dialed Number ................................................ 33
Station Camp On...................................................... 33
Station Speed Dial.................................................... 34
Text Messaging ........................................................ 35
Transfer................................................................... 37
Trunk Queuing ......................................................... 38
User Saved Number Redial ...................................... 39
Voice Announce ....................................................... 39
Voice Over Busy ...................................................... 40
ii Table of Contents
General Description
The System 24/48 support two different Digital
Telephones: a 31-button Display Telephone and
a 28-Button Non-Display Telephone. These Digital
Telephones are proprietary, and cannot be
connected directly to Central Office (CO)
telephone lines. Installation and removal of these
telephones should be done only by a qualified
telephone technician. Both of these phones
support an active keypad for dialing digits without
lifting the handset.
Basic Operation of the Digital Telephones
Answering a Call with the Handset
1. When an incoming call rings to your
telephone, simply pick up the handset and talk.
2. When you are through, place the handset
back in the cradle.
Placing an Outside Call with the Handset*
1. Pick up the handset.
2. Press an available CO Line button.
3. Dial the number and talk.
4. When you are through, place the handset
back in the cradle.
*note: some restrictions may apply. If your system has
forced account codes, see the Account Codes section
in the next chapter.
*note: if your station is set up for Automatic Line
Selection, you may be able to skip step 2 above. See
the Automatic Line Selection section in the next
chapter, or contact your system administrator.
Placing an Intercom Call with the Handset
1. Pick up the handset.
2. Dial the station number of the person you wish
to intercom.
3. When you are through, place the handset
back in the cradle.
1
GeneralDescription -Basic Operation
note: if you have Automatic Line Selection active, and
connecting directly to an outside CO Line, you will need
to press one of the Direct Station Select buttons
corresponding to the station you wish to dial on the
top half of the telephone, or dial the extension BEFORE
you pick up the handset.
Speakerphone Operation
You may answer calls in speakerphone mode by
simply pressing the sbutton when an
incoming call is received. It is, however, good
practice to answer incoming calls with the handset,
and then place the calls on speakerphone.
Place a Call on Speakerphone from the Handset
1. While talking on the handset, press the s
button. The lamp will light red when the
speaker button is active.
2. Place the handset in the cradle. The
speakerphone will not be active until the
handset is placed in the cradle.
3. To disconnect from the caller, press the s
button.
Place an Outside Call from Speakerphone
1. Press a CO Line button for the line you wish
to dial out from. The speakerphone will
automatically be active.
2. Dial the party you wish to call.
3. If you wish to go from speaker to handset
mode, simply pick up the handset. The
speakerphone will be disabled.
4. To disconnect from the caller, press the s
button.
Place an Intercom Call from Speakerphone
1. Dial the station number while the telephone
is idle. You may also press one of the Direct
Station Select buttons on the top half of the
phone if the station is programmed.
2. Depending on the Intercom mode, their
2GeneralDescription-SpeakerphoneOperation
telephone will either give you a busy signal,
ring, directly connect you to the station, or
directly connect you with the station with their
microphone disabled.
3. To disconnect from the station, press the s
button.
Digital Telephone Feature Buttons
Both display and non-display telephones have 20
Flexible Programmable Buttons (Flex Buttons).
These buttons may be programmed with any
station in the system, any CO Line on the system,
or almost any Feature.
In addition to the 20 Flex Buttons, the telephones
have 8 fixed feature buttons as follows:
tUsed for transferring calls to a station or
hunt group.
hPlaces calls on hold for later retrieval
either at the current station, or at a
different station. When a call is on hold,
the lamp of the button corresponding to
the CO Line will blink. If it is blinking
green, then the call was put on hold by
that station. If it is blinking red, then the
call was put on hold from a different
station.
cThe Clear button is used to set the
3
GeneralDescription -Feature Buttons
Soft Buttons
(Left/ Center/ Right)
Progammable Flex Buttons
Fixed Feature Buttons
telephone back to an Idle state. If you
were in the middle of programming a
feature, the process will be cancelled. If
you are on a call (intercom or CO Line),
the call will be disconnected. This will not
affect CO Lines that are on hold.
fUsed to program the features as
described in the following chapter.
>Increases the volume of the current state
of the phone: If the phone is Idle, the
>button increases the volume of the
ringer. If the phone is in Speakerphone
mode, the >button increases the
volume of the speaker. If you are using
the handset on a call, the >button
increases the volume of the incoming
voice through the handset. In all cases,
the settings are saved, so you will not
have to reset the volume before every call.
<As above, but the volume is reduced.
mMutes the microphone (either the
speakerphone microphone or the handset
microphone, depending on which you are
currently using) until the mute button is
pressed again, or the call is disconnected.
The mute will be disabled once the call is
disconnected.
sSpeakerphone allows you to talk hands-
free to the other party (intercom or CO
Line).
Display Telephone Features
The Display Telephone allows you to view date,
time, your station number, calling station numbers,
call progress and duration, Caller ID information
(if equipped), message waiting information, and
feature programming progress.
4GeneralDescription -Telephone Features
The Display Telephone has 3 “Soft Buttons” that
are located below the display. These buttons are
used for ease of programming. The display will
show you the purpose of each button, depending
on the screen you are on. For instance, your
display may read:
STA 10 BUSY
cbck msg next
In this example, the three soft buttons are available
as follows:
Left Soft Button:Leave a Call Back message
Center Soft Button: Leave a custom text message
Right Soft Button: Go to the next set of options.
These menu items may be different for each
feature of the phone. In general, the following
buttons are used for many features:
back Returns you to the previous menu
selection.
bksp Use this to delete the previous character
entered, and move back (like the
backspace of a computer)
chg When you are able to enter digits or
letters, this will erase the whole string
entered.
next Advance to the next menu selection.
save Saves the current settings
show Displays the settings of the feature
displayed.
5
GeneralDescription -Telephone Features
Current Date
and Time
Station Number
Left,Center,and
Right Soft Buttons
Station Name,
if programmed
General Conventions
The following conventions are used in this manual:
When a soft button is to be pressed, the display
menu item corresponding to the soft button will
be placed in square brackets as follows: [next]
Fixed Function Buttons and Dial Pad Buttons that
are required will look as follows: f2
Valid programming will be confirmed with a single
beep from the speaker.
Invalid programming can be identified with by a
double beep from the speaker.
6GeneralDescription -General Conventions
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