Panasonic KX-HNC850 Manuel utilisateur
Information and Troubleshooting Guide
Home Monitoring Camera with Ambient Light
HomeHawk FLOOR
Model No� KX-HNC850
Thank you for purchasing a Panasonic product�
Please read this document before using the unit and save it for future reference�
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How do I access the User’s Guide? ������������������������������ 3
Part names and functions ����������������������������������������������� 4
Resetting the camera������������������������������������������������������ 5
Battery installation (for power backup) ������������������������ 7
About this system�������������������������������������������������������������� 8
Privacy and rights of portrait ������������������������������������������ 8
Security cautions��������������������������������������������������������������� 8
For your safety������������������������������������������������������������������� 9
For best performance ���������������������������������������������������� 11
FCC and other information������������������������������������������� 12
Specications������������������������������������������������������������������ 16
Troubleshooting (Initial setup by Easy Setup) ������������� 17
Troubleshooting (Initial setup by Manual Setup)�������� 19
Troubleshooting (Connection) ������������������������������������� 21
Troubleshooting (Sensors)���������������������������������������������� 22
Warranty ��������������������������������������������������������������������������27
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H
ow do I access the User’s Guide?
The User’s Guide is a collection of online documentation that helps you get the most out of the HomeHawk
app�
1 Start the [HomeHawk]app
and then tap �
2 Tap [Support]� 3 Tap [User’s Guide]�
Note:
• You can also access the User’s Guide at the web page listed below�
https://panasonic.net/cns/pcc/support/homehawk/manual/
• Microsoft®Windows®Internet Explorer®8 and earlier versions are not supported�
• Design and speci cations are subject to change without notice.
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P
art names and functions
Top
LED lights
Front
Touch key
Touch to turn the light on/
off as well as adjust the
dimmer to 3 levels� Microphone
LED indicator
Lens
Brightness sensor
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Back
Speaker
Temperature sensor
SETUP button
RESET button
microSD card slot
R
esetting the camera
Use this procedure if you have trouble
setting up the camera�
1 Plug in the camera�
• Wait for about 1 minute until the
camera beeps�
2 Using an object with a thin tip‚ press and
hold RESET button on the back of the
camera until the camera beeps (about
5 seconds)�
• The camera’s settings are reset�
3 Wait for the camera’s LED to light in
yellow�
Note:
• After resetting‚ perform the initial setup
to use the camera�
For more information‚ access the User’s
Guide (page 3)�
Base
Base
AC adaptor
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LED indicator Status
Off • No power
• LED indicator is turned off*1
Yellow‚ lit Not registered to your wireless router (usually for initial setup) or signal level
is good*2
Green‚ blinking quickly Camera is searching for your wireless router
Green‚ lit Registration successfully completed*3 or signal level is strong*2
Red‚ lit Registration failed*3‚ signal level is weak*2
Blue‚ lit Registration to your wireless router successfully completed or camera is on*1
Yellow‚ blinking slowly Initial setup is being performed using WPS on your router
Green‚ blinking slowly Registration mode or updating
Red‚ blinking • Camera is out of range of your wireless router*2
• LED lights are abnormally hot
• Wireless LAN connection failed
White‚ lit Privacy mode is on*1
Red‚ blinking slowly • Streaming data*1 or detecting motion*1
• Accessing microSD card (when privacy mode is off)
White‚ blinking slowly Accessing microSD card (when privacy mode is on)
Green‚ blinking every 1.5 seconds Batteries for power backup are in use
*1 You can congure the camera so that its LED indicator does not light during normal operation. For more
information‚ access the User’s Guide (page 3)�
*2 The signal level (strong‚ good‚ weak‚ out of range) is shown for 3 seconds after pressing SETUP button�
*3 Lights for 3 seconds after registration is successfully completed or failed�
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B
attery installation (for power backup)
You can insert 8 AA (LR6) batteries (not supplied) into the base to temporarily power the camera in the event of
a power failure�
Important:
• Use only alkaline batteries.
• Do NOT use manganese‚ Ni-Cd‚ Ni-MH‚ lithium‚ or lithium ion batteries.
• Conrm correct polarities ( ‚ ).
• Disconnect the AC adaptor when inserting or replacing batteries.
• Batteries are only intended for short-term use.
1 Remove the base cover from
the base�
2 Install the batteries in the
battery holder�
3 Attach the base cover to the
base�
Note:
• The HomeHawk app noties you when the battery power is low. In this case‚ remove and replace all of the
batteries with new ones�
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A
bout this system
• Panasonic will not be held responsible in the
event that property loss occurs while this system is
in operation�
• This product should not be used as substitute
for a medical or caregiver’s supervision� It is the
caregiver’s responsibility to stay close enough to
handle any eventuality�
• The system’s wireless features are subject to
interference‚ therefore functionality in all situations
cannot be guaranteed�
P
rivacy and rights of portrait
Please take into consideration the rights of others’
privacy. Generally said‚ “privacy” means the ability
of an individual or group to stop information about
themselves from becoming known to others. “Rights
of portrait” means the right to be safe from having
your own image taken and used indiscriminately
without consent�
S
ecurity cautions
• Take appropriate measures to avoid the following
security breaches when using this product�
– Leaks of private information
– Unauthorized use of this product
– Unauthorized interference or suspension of the
use of this product
• Congure the wireless router that connects your
mobile device to this product to use encryption
for all wireless communication�
• Do not use the default password continuously�
Change it to your own setting and set new one
periodically� Do not use passwords that could
be easily guessed by a third party� If you keep a
record of your passwords‚ protect that record.
• If you lose your mobile device‚ change the
password used to access this product�
• If you enable the product’s auto login feature‚
enable the screen lock or similar security feature
on your mobile device�
• Performing the reset will delete all information� To
avoid losing your previous setting‚ we recommend
to write down the information�
• To prevent disclosure of personal information‚
enable the screen lock or similar security feature
on your mobile device�
• When submitting the product for repair‚ make a
note of any important information stored in the
product‚ as this information may be erased or
changed as part of the repair process�
• Use only trusted repair services authorized by
Panasonic�
• Before disposing of the product‚ perform a
factory data reset to erase any data stored in the
product� Remove and erase the microSD card�
• If your mobile device will no longer be used
with the product‚ delete your mobile device’s
registration from the product and delete the
corresponding app from your mobile device�
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• This product may be used in ways that violate
the privacy or publicity rights of others� You are
responsible for the ways in which this product is
used�
F
or your safety
To prevent severe injury and loss of life/property‚ read
this section carefully before using the product to ensure
proper and safe operation of your product�
WARNING
Power connection
• Use only the power source marked on the
product�
• Do not overload power outlets and extension
cords. This can result in the risk of re or electric
shock�
• Completely insert the AC adaptor/power plug
into the power outlet� Failure to do so may cause
electric shock and/or excessive heat resulting in
a re.
• Regularly remove any dust‚ etc. from the AC
adaptor/power plug by pulling it from the power
outlet‚ then wiping with a dry cloth. Accumulated
dust may cause an insulation defect from
moisture‚ etc. resulting in a re.
• Unplug the product from power outlets if it
emits smoke‚ an abnormal smell‚ or makes
an unusual noise� These conditions can cause
re or electric shock. Conrm that smoke
has stopped emitting and contact us at
http://shop.panasonic.com/support
• Unplug from power outlets and never touch the
inside of the product if its casing has been broken
open� Danger of electric shock exists�
• Never touch the plug with wet hands� Danger of
electric shock exists�
• Do not connect non-specied devices.
Installation
• Do not allow the power cord to be excessively
pulled‚ bent or placed under heavy objects.
• Do not place the product near wirelessly
controlled devices such as automatic doors�
Operating safeguards
• Do not look directly at the LED when it is lit� Doing
so may cause damage to eyes�
• Consider the installation environment carefully
when installing the product� Pay particular
attention to infants‚ children‚ and the elderly‚ as
they may be more sensitive to bright lights�
• When you move the product‚ lift the product
holding the poles or the bottom of the product
base. There may be a risk of injury or damage to
your property if the product is dropped�
• Do not put ammable objects such as cloth or
paper on the product�
• Take adequate care when using the product in
an area where there are small children or pets� If
the product is bumped into‚ it may fall over and
cause injury to small children or pets.
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• Unplug the product from power outlets before
cleaning. Do not use liquid or aerosol cleaners.
• Do not disassemble the product�
• Never put metal objects inside the product. If
metal objects enter the product‚ turn off the
circuit breaker and contact an authorized service
center�
• Keep small parts‚ such as microSD cards‚ out of
the reach of children� There is a risk of swallowing�
Medical
• Consult the manufacturer of any personal
medical devices‚ such as pacemakers or hearing
aids‚ to determine if they are adequately shielded
from external RF (radio frequency) energy.
Wireless LAN features operate between the
frequencies listed below‚ with a peak transmission
power of 100mw:
2�412 GHz – 2�462 GHz
5�180 GHz – 5�320 GHz
5�500 GHz – 5�700 GHz
5�745 GHz – 5�825 GHz
• Do not use the product in Healthcare facilities if
any regulations posted in the area instruct you
not to do so� Hospitals or Healthcare facilities may
be using equipment that could be sensitive to
external RF energy�
CAUTION
Installation and location
• Never install wiring during a lightning storm�
• The AC adaptor is used as the main disconnect
device� Ensure that the AC outlet is installed near
the product and is easily accessible�
• Place the product on the stable location where
the base can be adequately supported when
installing�
• Do not place the product on soft or unstable
material. It may fall down‚ break or cause injury.
Note when using alkaline batteries (not supplied) for
power backup
• CAUTION: Risk of explosion if battery is replaced
by an incorrect type� Dispose of used batteries
according to the instructions�
• Do not open or mutilate the batteries� Released
electrolyte from batteries is corrosive and
may cause burns or injury to the eyes or skin.
The electrolyte is toxic and may be harmful if
swallowed�
• Exercise care when handling batteries� Do
not allow conductive materials such as rings‚
bracelets‚ or keys to touch batteries‚ otherwise
a short circuit may cause the batteries and/or
the conductive material to overheat and cause
burns�
• The batteries should be used correctly‚ otherwise
the unit may be damaged due to battery
leakage�
• Do not charge‚ short-circuit‚ disassemble‚ or heat
the batteries�
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