Oracle MICROS 820 Manuel utilisateur
Oracle® MICROS Workstation 820
Setup Guide
F80859-02
June 2023
Oracle MICROS Workstation 820 Setup Guide,
F80859-02
Copyright © 2023, Oracle and/or its affiliates.
This software and related documentation are provided under a license agreement containing restrictions on
use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your
license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license,
transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse
engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is
prohibited.
The information contained herein is subject to change without notice and is not warranted to be error-free. If
you find any errors, please report them to us in writing.
If this is software, software documentation, data (as defined in the Federal Acquisition Regulation), or related
documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S.
Government, then the following notice is applicable:
U.S. GOVERNMENT END USERS: Oracle programs (including any operating system, integrated software,
any programs embedded, installed, or activated on delivered hardware, and modifications of such programs)
and Oracle computer documentation or other Oracle data delivered to or accessed by U.S. Government end
users are "commercial computer software," "commercial computer software documentation," or "limited rights
data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental
regulations. As such, the use, reproduction, duplication, release, display, disclosure, modification, preparation
of derivative works, and/or adaptation of i) Oracle programs (including any operating system, integrated
software, any programs embedded, installed, or activated on delivered hardware, and modifications of such
programs), ii) Oracle computer documentation and/or iii) other Oracle data, is subject to the rights and
limitations specified in the license contained in the applicable contract. The terms governing the U.S.
Government's use of Oracle cloud services are defined by the applicable contract for such services. No other
rights are granted to the U.S. Government.
This software or hardware is developed for general use in a variety of information management applications.
It is not developed or intended for use in any inherently dangerous applications, including applications that
may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you
shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its
safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this
software or hardware in dangerous applications.
Oracle®, Java, and MySQL are registered trademarks of Oracle and/or its affiliates. Other names may be
trademarks of their respective owners.
Intel and Intel Inside are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are
used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Epyc,
and the AMD logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered
trademark of The Open Group.
This software or hardware and documentation may provide access to or information about content, products,
and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly
disclaim all warranties of any kind with respect to third-party content, products, and services unless otherwise
set forth in an applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be
responsible for any loss, costs, or damages incurred due to your access to or use of third-party content,
products, or services, except as set forth in an applicable agreement between you and Oracle.
Contents
1 Preface
Audience 1-1
Admonitions 1-1
Customer Support 1-1
Documentation 1-2
Revision History 1-2
2 Workstation 820
Workstation 820 System Unit Basic Features 2-2
Workstation 820 System Unit Input/Output (IO) Panel 2-4
Technical Specifications 2-5
3 The Peripheral Expansion Module
Peripheral Expansion Module Basic Features 3-1
Peripheral Expansion Module Stand Mounting Points 3-2
Pin Reference for Selected Peripheral Expansion Module Ports 3-3
IDN (RS422/232) 3-3
Serial Port 3-3
CD(1), CD(2) Series 2 Cash Drawer 3-4
4 Workstation Setup and Software Installation – Basic Steps
Workstation 8 Series Stands and Mounts 4-1
The Oracle 2.5mm Hex Key 4-2
Mounting the Workstation 820 on the Vertical Stand 4-3
Mounting the Workstation 820 on the Low Profile Stand 4-8
Installing the Ethernet Adapter Cable for Oracle MICROS Workstation 8 Series 4-9
Mounting the Workstation 820 and Peripheral Expansion Module on the Low Profile Stand 4-11
Initial Workstation Startup – Microsoft Windows 10 4-14
Initial Workstation Startup – Oracle Linux for MICROS 4-15
iii
5 Workstation Accessories Setup and Use
Customer Facing Display for Vertical Stand 5-1
Customer Facing Display for Low Profile Stand 5-2
Freestanding Customer Facing Display 5-3
Installing the Customer Display with Pole Mount on a Cash Drawer or Other Surface 5-4
6 Power Management States
Power Management State Changes 6-1
Workstation 820 Port Power Considerations for Peripheral Devices 6-2
7 Software Components
Workstation 8 Series Platform 7-1
Microsoft Windows 10 IoT Enterprise Operating System 7-1
Oracle Linux for MICROS Operating System 7-1
Oracle Linux for MICROS Commands 7-2
8 Workstation Accessibility Features
9 Diagnostics Utility
Starting the Diagnostics Utility 9-1
10
BIOS Configuration
Starting the BIOS System Configuration Utility 10-1
11
Equipment Dimensions
Workstation 820 Dimensions 11-1
Workstation 820 with Vertical Stand Dimensions 11-1
Workstation 820 with Low Profile Stand Dimensions 11-2
Peripheral Expansion Module Dimensions 11-3
12
Troubleshooting
Basic Troubleshooting 12-1
iv
13
Safety and Handling
Safety Agency Compliance Statements 13-1
Safety Precautions 13-1
Modifications to Equipment 13-1
Placement of an Oracle Product 13-2
SELV Compliance 13-2
Power Cord Connection 13-2
Care and Handling 13-3
Equipment Placement 13-3
Electromagnetic Interference 13-3
Cleaning the Workstation 8 13-3
v
1
Preface
Audience
This document is intended for those who set up, install, and operate Oracle Workstation 8
Series workstations. It is not specific to a particular software application.
Admonitions
Unless specified, the information in this document applies to each configuration of the
Workstation 8 Series.
The following symbols may appear in this document:
Caution: There is a risk of personal injury and equipment damage. Follow the
instructions.
Caution: Hot surface. Avoid contact. Surfaces are hot and may cause personal
injury if touched.
Caution: Hazardous voltages are present. To reduce the risk of electric shock and
danger to personal health, follow the instructions.
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL: https://
support.oracle.com.
When contacting Customer Support, please provide the following:
•Product version and program/module name
•Functional and technical description of the problem (include business impact)
•Detailed step-by-step instructions to recreate
•Exact error message received
1-1
•Screenshots of each step you take
Documentation
Oracle Food and Beverage product documentation is available on the Oracle Help
Center at http://docs.oracle.com/en/industries/food-beverage/.
Revision History
Date Description of Change
June 2023 •Initial publication.
June 2023 •Added additional information.
Chapter 1
Documentation
1-2
2
Workstation 820
Overview
The Workstation 820 features a clean, modern design that complements any commercial
space and provides the performance, flexibility, and reliability your business needs to
succeed. Customize your Workstation 820 with accessories designed to integrate seamlessly
with minimal setup time, or choose a preassembled Workstation 8 configuration to get up and
running ASAP.
Available accessories:
•Vertical Stand: A modern, stable stand for the Workstation 820.
•Low Profile Stand: Rock-solid support with a reduced vertical footprint for the
Workstation 820.
2-1
•Peripheral Expansion Module: Expanded connectivity options for current and
future needs.
•Customer Facing Display for Vertical Stand: Mounts on the Vertical Stand.
•Customer Facing Display for Low Profile Stand: Mounts on the Low Profile
Stand.
•Freestanding Customer Facing Display: 7-Inch Customer Facing Display with
integrated kickstand that allows rapid countertop deployment.
•Customer Facing Display with Pole Mount: 7-Inch Customer Facing Display
pre-mounted on a pole. Pole base supports cash drawer mounting.
Workstation 820 System Unit Basic Features
The Workstation 820 System Unit includes the following basic features.
Note:
Oracle MICROS offers the Workstation 820 in multiple configurations.
Depending on the configuration, your workstation may not include some of
the features described in this document.
Chapter 2
Workstation 820 System Unit Basic Features
2-2
Figure 2-1 Workstation 820 System Unit Basic Features
Table 2-1 Oracle MICROS Workstation 820 System Unit Basic Features
Feature Description
1. RFID scan area (optional) Reads MICROS Contactless Employee ID Cards for employee
sign in.
2. Power button, proximity
sensor
The Workstation 820 features a capacitive touch power
button that does not depress. When turning the workstation
on or off, simply touch the button lightly for the proper
duration. There is no need to push the button with force.
•Power on the workstation: Touch button for two
seconds. The workstation will emit a single beep.
•Power off the workstation: Touch button for three
seconds. The workstation will emit three beeps.
3. Stand mounting posts Allows you to mount the workstation on Workstation 8 Series
stands.
4. Power In, Network, USB
(CFD)
Ports for power, networking, and peripherals, including the
7-Inch Customer Facing Display.
Chapter 2
Workstation 820 System Unit Basic Features
2-3
Table des matières
Autres manuels Oracle Ordinateur de bureau
