Novell IDENTITY MANAGER 3.6.1 Manuel utilisateur

Novell®

www.novell.com

novdocx (en) 17 September 2009

AUTHORIZED DOCUMENTATION

Identity Manager 3.6.1 Installation Guide

Identity Manager

3.6.1

January 05, 2010

Installation Guide

novdocx (en) 17 September 2009

Legal Notices

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Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims

any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc.

reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to

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4Identity Manager 3.6.1 Installation Guide

novdocx (en) 17 September 2009

Contents 5

Contents

novdocx (en) 17 September 2009

About This Guide 9

Part I Planning 11

1 Setting Up a Development Environment 13

2 Creating a Project Plan 15

2.1 Discovery Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.1.1 Defining Current Business Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.1.2 Defining How the Identity Manager Solution Affects the Current Business

Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.1.3 Identifying the Key Business and Technical Stakeholders . . . . . . . . . . . . . . . . . . . . 18

2.1.4 Interviewing All Stakeholders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.1.5 Creating a High-level Strategy and an Agreed Execution Path . . . . . . . . . . . . . . . . . 18

2.2 Requirements and Design Analysis Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.2.1 Define the Business Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.2.2 Analyze Your Business Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.2.3 Design an Enterprise Data Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.3 Proof of Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.4 Data Validation and Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.5 Production Pilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.6 Production Rollout Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.7 Production Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3 Technical Guidelines 27

3.1 Management Tools Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.1.1 Designer Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.1.2 iManager Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.2 Metadirectory Server Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.3 eDirectory Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.3.1 Identity Manager Objects in eDirectory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.3.2 Replicating the Objects that Identity Manager Needs on the Server . . . . . . . . . . . . . 31

3.3.3 Using Scope Filtering to Manage Users on Different Servers . . . . . . . . . . . . . . . . . 32

3.4 User Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.5 Auditing and Reporting Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Part II Installation 37

4 Basic Identity Manager System Checklist 39

4.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4.2 Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4.3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4.4 Driver Configuration with the Remote Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4.5 Driver Configuration without the Remote Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4.6 Additional Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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5 Where to Get Identity Manager 43

6 System Requirements 45

6.1 eDirectory and iManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

6.2 Metadirectory Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

6.2.1 Supported Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

6.2.2 Server Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

6.3 Remote Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

6.4 User Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

6.5 Auditing and Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

6.6 Workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

6.6.1 Workstation Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

6.6.2 iManager and Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

7 Installing Identity Manager 55

7.1 Installing Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

7.2 Installing the Metadirectory Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

7.2.1 Nonroot Installation of the Metadirectory Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

7.2.2 Silent Installation of the Metadirectory Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

7.3 Installing the Remote Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

7.3.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

7.3.2 Supported Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

7.3.3 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

7.3.4 Silent Installation of the Remote Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

7.3.5 Installing the Java Remote Loader on UNIX, Linux, or AIX . . . . . . . . . . . . . . . . . . . . 63

7.4 Installing the Roles Based Provisioning Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

7.5 Installing a Custom Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

7.6 Installing Identity Audit or Sentinel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

7.7 Installing Identity Manager in Clustering Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

8 Activating Novell Identity Manager Products 65

8.1 Purchasing an Identity Manager Product License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

8.2 Installing a Product Activation Credential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

8.3 Viewing Product Activations for Identity Manager and for Drivers . . . . . . . . . . . . . . . . . . . . . . 66

9 Troubleshooting Identity Manager 67

Part III Upgrading 69

10 What’s New 71

10.1 Support for 64-Bit Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

10.2 Support for 32-Bit Remote Loader Installation on 64-Bit Operating Systems . . . . . . . . . . . . . 71

10.3 Identity Manager Driver for SAP Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

10.4 Updated Identity Manager Driver for SAP HR and Identity Manager Driver for SAP User

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

11 Supported Versions for Upgrades and System Requirements 73

11.1 Supported Versions for Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contents 7

novdocx (en) 17 September 2009

11.2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

12 In-place Upgrade Versus Migration 75

12.1 In-place Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

12.2 Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

12.3 Multiple Servers Associated with a Single Driver Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

13 Performing an In-place Upgrade 77

13.1 Creating a Backup of the Current Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

13.1.1 Ensuring that Your Designer Project is Current. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

13.1.2 Creating an Export of the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

13.2 Stopping the Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

13.2.1 Using Designer to Stop the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

13.2.2 Using iManager to Stop the Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

13.3 Adding Files to the Correct Location on Linux/UNIX Platforms . . . . . . . . . . . . . . . . . . . . . . . . 82

13.4 Upgrading Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

13.5 Upgrading the Metadirectory Engine and Driver Configuration Files . . . . . . . . . . . . . . . . . . . . 83

13.6 Upgrading the Remote Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

13.7 Overlaying the New Driver Configuration File over the Existing Driver . . . . . . . . . . . . . . . . . . 84

13.7.1 Using Designer to Overlay the New Driver Configuration File over the Existing

Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

13.7.2 Using iManager to Overlay the New Driver Configuration File over the Existing

Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

13.8 Restoring Custom Policies and Rules to the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

13.8.1 Using Designer to Restore Custom Policies and Rules to the Driver . . . . . . . . . . . . 85

13.8.2 Using iManager to Restore Custom Policies and Rules to the Driver . . . . . . . . . . . . 86

13.9 Deploying the Converted Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

13.10 Starting the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

13.10.1 Using Designer to Start the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

13.10.2 Using iManager to Start the Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

14 Performing a Migration 89

14.1 Adding the New Server to the Driver Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

14.2 Changing Server-Specific Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

14.2.1 Changing the Server-Specific Information in Designer . . . . . . . . . . . . . . . . . . . . . . . 91

14.2.2 Changing the Server-Specific Information in iManager . . . . . . . . . . . . . . . . . . . . . . . 91

14.3 Removing the Old Server from the Driver Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

14.3.1 Using Designer to Remove the Old Server from the Driver Set. . . . . . . . . . . . . . . . . 92

14.3.2 Using iManager to Remove the Old Server from the Driver Set . . . . . . . . . . . . . . . . 92

14.3.3 Decommissioning the Old Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Part IV Uninstalling Identity Manager 95

15 Removing Objects from eDirectory 97

16 Uninstalling the Metadirectory Server and Drivers 99

16.1 Uninstalling on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

16.2 Uninstalling on Linux/UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

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17 Uninstalling Designer 101

A Documentation Updates 103

A.1 July 31, 2009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

A.1.1 What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

About This Guide 9

novdocx (en) 17 September 2009

About This Guide

Novell®Identity Manager is a data sharing and synchronization service that enables applications,

directories, and databases to share information. It links scattered information and enables you to

establish policies that govern automatic updates to designated systems when identity changes occur.

Identity Manager provides the foundation for account provisioning, security, single sign-on, user

self-service, authentication, authorization, automated workflow, and Web services. It allows you to

integrate, manage, and control your distributed identity information so you can securely deliver the

right resources to the right people.

This guide contains information about how to plan, install, or upgrade an Identity Manager system

that is useful for your environment.

Part I, “Planning,” on page 11

Chapter 2, “Creating a Project Plan,” on page 15

Chapter 3, “Technical Guidelines,” on page 27

Part II, “Installation,” on page 37

Chapter 4, “Basic Identity Manager System Checklist,” on page 39

Chapter 5, “Where to Get Identity Manager,” on page 43

Chapter 6, “System Requirements,” on page 45

Chapter 7, “Installing Identity Manager,” on page 55

Chapter 8, “Activating Novell Identity Manager Products,” on page 65

Part III, “Upgrading,” on page 69

Chapter 10, “What’s New,” on page 71

Chapter 11, “Supported Versions for Upgrades and System Requirements,” on page 73

Chapter 12, “In-place Upgrade Versus Migration,” on page 75

Chapter 13, “Performing an In-place Upgrade,” on page 77

Chapter 14, “Performing a Migration,” on page 89

Part IV, “Uninstalling Identity Manager,” on page 95

Chapter 15, “Removing Objects from eDirectory,” on page 97

Chapter 16, “Uninstalling the Metadirectory Server and Drivers,” on page 99

Audience

This guide is intended for administrators, consultants, and network engineers who plan and

implement Identity Manager in a network environment.

Documentation Updates

For the most recent version of this document, see the Identity Manager Documentation Web site

(http://www.novell.com/documentation/idm361/index.html).

10 Identity Manager 3.6.1 Installation Guide

novdocx (en) 17 September 2009

Additional Documentation

For additional Identity Manager documentation, see the Identity Manager Documentation Web site

(http://www.novell.com/documentation/idm361/index.html).

For User Application documentation, see the Identity Manager Roles Based Provisioning Module

Documentation Web site (http://www.novell.com/documentation/idmrbpm361/index.html).

Documentation Conventions

In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and

items in a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party

trademark.

When a single pathname can be written with a backslash for some platforms or a forward slash for

other platforms, the pathname is presented with a backslash. Users of platforms that require a

forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.

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