7. Warranty
Servicing terms
The following terms are applicable to servicing by Noise Laboratory Co., Ltd.,
(hereafter referred to as the Company) provided to maintain the intended
performance of its products.
1. Scope
The following terms shall apply only to products made by the Company.
2. Technical servicing fee
In the event of a failure of a product within the warranty period (see warranty
section), the Company will repair a product without charge. After the warranty
expires, repairs will be billed at a nominal cost.
3. Ownership of replacement parts
Any faulty parts replaced in the course of repair services shall belong to the
Company. In the case when repairs are billed to the customer, replaced faulty
parts will be retained by the Company unless other arrangements are made.
4. Limited liability
In the event that damages resulting from servicing by the Company are
intentional or caused by negligence, the Company will pay the cost but at the
purchase value of the relevant product maximum. But, notwithstanding the
foregoing, the Company shall not be responsible for any incidental or
consequential damages of any nature, including without limitation thereof loss
of would-be profit or compensation demanded from a third party.
5. Incorrect parts, missing parts, and damage
In the event that the Company’s product purchased by the customer has
incorrect parts, missing parts, or is damaged, such that the product is not able
to be used, the Company accepts no liability for any losses incurred by the
customer that relate to lost earnings, commercial losses, other secondary
losses, special losses, or indirect or punitive losses. Nor is any liability accepted
for any losses resulting from a responsibility of the customer to compensate any
third party.
6. Refusal to provide repair services
The company may not accept a repair order in the following cases:
More than 5 years have passed since the product discontinued
More than 8 years have passed after delivery
Required component for servicing already discontinued and no alternative
is available.
Product changed, repaired or remodeled without obtaining a prior
permission from the Company.
Product severely damaged to the extent it has lost its original form
