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defective or malfunctioning, the Customer (End User) must obtain a Return Material Authorization (“RMA”) number by
completing the RMA form and entering the assigned RMA Number assigned by techsupport@nixeus.com.
• After an RMA number is assigned, the defective/malfunctioning product must be packaged securely in the original or other
suitable shipping package to ensure that it will not be damaged in transit to Nixeus Technology, Inc. The RMA number must be
visibly and clearly marked on the outside of the package. Do not include any manuals or accessories in the shipping package,
Nixeus will only replace/repair the defective/malfunctioning product and will not ship back any accessories.
• The Customer (End User) is responsible for all incoming shipping charges to Nixeus. RMA replacements need be fully insured
by the customer expense and shipped to Nixeus Technology, Inc., 4801 Little John St. Suite E Baldwin Park, CA 91706. Nixeus will
not be held responsible for lost packages shipped during transit to Nixeus’s Office. Nixeus will ship back the repaired or
replacement package any common carrier selected by Nixeus. Return shipping fees shall be paid by Nixeus, if a United States
address is used, otherwise the product will be shipped to you using freight collect. Expedited shipment methods are available at
Customers (End Users) expense upon request. We “Nixeus” reserve the right to deny and reject any returned products if
guidelines/instructions and request are not met, return shipment will be charged to the Customers “End Users” at their expense.
What Is Not Covered Under Limited Warranty
The Limited Warranty provided by Nixeus does not cover the following: Improper or incorrectly performed service maintenance
or repairs voids this Limited Warranty. Products that Nixeus’s judge to have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed, product
failures due to power outages, and cosmetic damage, and does not limit damage that are caused by shipment, due to act of God.
Any hardware, firmware or other products or services provided by anyone other than Nixeus.
Limitation of Liability:
NIXEUS IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR
ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE
OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER
PROGRAMS TO WHICH NIXES’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON,
OR INTEGRATED WITH ANY PRODUCT RETURNED TO NIXEUS FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE
PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF
NIXEUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY LAW,. THE
SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, OR REPLACEMENT OF THE DEFECTIVE OR
NONCONFORMING PRODUCT. THE MAXIMUM LIABILITY OF NIXEUS UNDER THIS WARRANTY IS LIMITED TO THE
PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.
Governing Law:
This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation
of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and
exclusions may not apply. This Limited Warranty provides specific legal rights and you may also have other rights which vary
from state to state.
