NEW TRIBE TREEE CLIMBING SADDLES
USER INSTRUCTIONS Page 3 of 3
Important User Information for Life Safety Equipment
For your safety and to get the most out of your Onyx Arborist saddle, please read and follow these directions. This information applies equally to the saddle and to
the bridge rope and hardware of the Onyx saddle.
Inspection and retirement Inspect your equipment for signs of wear and damage before and after each use. It is vitally important that your equipment be in good
condition. Damaged equipment must be retired immediately. Any time you retire a piece of gear, destroy it to prevent future use.
Safe life expectancy The nylon components of climbing equipment degrade over time. Seven years is considered the safe life of nylon climbing equipment when
it is stored properly and never used. With normal use and proper care, the safe life expectancy of your equipment is approximately three years, and can be longer
or shorter depending on how frequently you use it and on the conditions of its use and storage.
Maintenance and storage If your equipment becomes soiled, it can be washed in cold water with a mild soap. Hang to dry in a well-ventilated area out of direct
sunlight. Do not dry in an automatic dryer. Prevent exposure to flame or high temperatures. Keep equipment in a clean, dry, dark place off of concrete and away
from acids, alkalis, exhaust emissions, rust and strong chemicals. If the equipment becomes wet, allow to dry completely before storing. Metal hardware parts
(rigging plates, buckles, etc.) should be cleaned and dried. Minor sharp edges may be smoothed with a fine abrasive cloth before cleaning.
Repairs and Alterations We recommend that all repair work be done by New Tribe. All other repair work or modification of the equipment may void the
warranty and releases New Tribe, Inc. from all liability and responsibility as the manufacturer.
INSPECTION CHECKLIST Retire life safety equipment immediately when any ONE or more of these apply:
—there is any kind of rip or hole in the webbing or rope.
—the webbing or rope is burnt, singed, or melted.
—there are any torn or pulled threads or heavy abrasion to the webbing or rope.
—there is dirt or grit imbedded in the webbing or rope.
—the fabric chafe wrap that protects the webbing in places of hard wear is worn off or frayed.
—the webbing or rope is faded or discolored from exposure to ultraviolet light, moisture, solvents, fumes or bleach.
—any one of the buckles is cracked, corroded, has a burr, or is damaged or deformed in any way.
—it has been involved in a fall. Retire it immediately even if there is no visible damage.
—it is seven or more years past the manufacture date. Retire it immediately even if there is no visible damage.
—you have any doubt about its dependability. Retire it immediately even if there is no visible damage.
—any one of the rigging plates is cracked, corroded, has a burr, or is damaged or deformed in any way.
Warranty and Returns
One Year Limited Warranty
Every product sold by New Tribe carries a one-year warranty against defects in materials and workmanship. New Tribe will repair or replace the defective product
at no charge and return it to you. You are responsible for all shipping costs.
Coverage terminates if you sell or otherwise transfer the product.
This warranty does not cover any problem that is caused by abuse, misuse, or an act of nature (such as a flood). Also, consequential and incidental damages are not
recoverable under this warranty.
To make a claim under this warranty, call New Tribe at 541-476-9492 or 1-866-223-3317 to request a Return Authorization Number. Mark the package with the
Return Authorization Number and include a note listing the invoice number of your purchase, your contact information and a short description of the problem. Ship
your product to New Tribe, 5517 Riverbanks Road, Grants Pass, OR 97527.
We will inspect your product and contact you within three working days to give the results of our inspection. Depending on our findings, New Tribe will repair or
replace your product or refund your purchase price, at our sole discretion.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Returns
You may return your New Tribe product for any reason. Please call New Tribe at 541-476-9492 or 1-866-223-3317 to request a Return Authorization Number. Mark
the package with the Return Authorization Number and include a note listing the invoice number of your purchase, your contact information and, if you wish, a
short description of the problem. Ship your product to New Tribe, 5517 Riverbanks Road, Grants Pass, OR 97527. You are responsible to pay for return shipping.
We will inspect your New Tribe product and contact you within three working days to give the results of our inspection.
If we receive your return within 30 days after date of purchase, and if the product is in new, unused and saleable condition, we will accept your return and refund
your purchase price less the original shipping charge. If your product shows signs of use or soil, we cannot accept the return and will discard it or send it back to
you, per your request.
If we accept the return of your New Tribe product but receive it 31 to 90 days after date of purchase, we will refund your purchase price less a restocking fee of up
to 25%. No returns will be accepted if received more than 90 days after date of purchase.
NEW TRIBE, INC. • PO Box 638 • Grants Pass, OR 97528
voice (541) 476-9492 • toll-
free 1-866-223-3371 co[email protected] • www.newtribe.com 
