NETGEAR WAX610 Manuel utilisateur

User Manual

Insight Managed WiFi 6 AX1800

Dual Band Access Point

Model WAX610

NETGEAR, Inc.

350 E. Plumeria DriveJuly 2020

San Jose, CA 95134, USA202-12098-01

Support and Community

Visit netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français

canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at

https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the

device to your place of purchase within your return period.

Do not use this device outdoors. The PoE port is intended for intra building connection

only.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication

Part Number

First publication.July 2020202-12098-01

Insight Managed WiFi 6 AX1800 Dual Band Access Point WAX610 User Manual

Contents

Chapter 1 Introduction

About NETGEAR Insight......................................................................9

Additional documentation...................................................................9

Chapter 2 Hardware Overview

Unpack the access point....................................................................11

Top panel with LEDs...........................................................................11

Hardware interfaces...........................................................................14

Product label.......................................................................................15

Safety instructions and warnings for an indoor access point........16

Chapter 3 Install the Access Point in Your Network and Access It

for Initial Configuration

Position your access point for best performance...........................19

Set up and connect the access point to your network...................20

Connect to the access point for initial configuration.....................21

Connect over WiFi using the NETGEAR Insight app.................22

Connect over the Internet using the NETGEAR Insight Cloud

portal...............................................................................................23

Connect over WiFi to the local browser UI for initial

configuration..................................................................................24

Connect over the LAN to the local browser UI for initial

configuration..................................................................................28

Configure the access point offline using a directly connected

computer.............................................................................................33

Chapter 4 Install the Access Point in an Insight Instant Mesh WiFi

Network

What are a root access point and an extender access point?......41

What is an Insight Instant Mesh WiFi network?...............................42

Requirements for placing an extender access point in a mesh WiFi

network................................................................................................43

Install the NETGEAR Insight app to manage an Insight Instant Mesh

WiFi network.......................................................................................44

Connect the access point as an extender to a root access point..45

Connect over the Internet using the NETGEAR Insight Cloud

portal....................................................................................................48

Chapter 5 Manage the Basic WiFi Features

Set up an open or secure WiFi network..........................................50

View or change the settings of a WiFi network...............................57

Disable or enable a WiFi network or set up a WiFi activity

schedule..............................................................................................59

Remove a WiFi network.....................................................................60

Change the authentication and encryption for a WiFi network....61

Hide or broadcast the SSID for a WiFi network..............................65

Enable or disable client isolation for a WiFi network.....................66

Enable or disable band steering with 802.11k RRM and 802.11v

WiFi network management...............................................................67

Change the VLAN ID for a WiFi network.........................................69

Enable or disable PMF for a WiFi network......................................70

Enable or disable URL tracking for a WiFi network........................71

Change the format of the DHCP offer messages that the access

point forwards.....................................................................................72

Select a MAC ACL for a WiFi network..............................................73

Set bandwidth rate limits for a WiFi network..................................75

Chapter 6 Manage the Basic Radio Features

Manage the basic WiFi settings for the radios................................78

Turn a radio on or off.........................................................................81

Change the WiFi mode for a radio...................................................82

Change the channel width for a radio.............................................84

Change the guard interval for a radio.............................................86

Change the output power for a radio..............................................87

Change the channel for a radio........................................................88

Manage Quality of Service for a WiFi radio.....................................89

Chapter 7 Set Up and Manage a Captive Portal

Set up a click-through captive portal for a WiFi network..............92

Set up an external captive portal for a WiFi network.....................95

Set up a Facebook Wi-Fi captive portal for a WiFi network........101

Unregister the access point from Facebook Wi-Fi.......................102

Chapter 8 Manage Access and Security

Block specific URLs and keywords for Internet access................105

Manage user accounts.....................................................................107

Add a user account......................................................................107

Change the time-out period for a user session.......................108

Insight Managed WiFi 6 AX1800 Dual Band Access Point WAX610 User Manual

Change the settings for a user account....................................109

Remove a user account...............................................................110

Manage local MAC access control lists.........................................111

Manually set up a MAC access control List...............................112

Import an existing MAC access control list..............................115

Manage neighbor AP detection.....................................................118

Enable neighbor access point detection and move access points

to the Known AP List....................................................................119

Import an existing neighbor access point list in the Known AP

List..................................................................................................121

Set up RADIUS servers.....................................................................124

Chapter 9 Manage the Local Area Network and IP Settings

Disable the DHCP client and specify a fixed IP address..............128

Enable the DHCP client...................................................................129

Set the 802.1Q VLAN and management VLAN............................131

Specify an existing domain name..................................................132

Enable or disable Spanning Tree Protocol...................................134

Enable or disable the network integrity check function..............135

Enable or disable IGMP snooping.................................................136

Enable or disable Ethernet LLDP....................................................137

Enable or disable UPnP...................................................................138

Chapter 10 Manage and Maintain the Access Point

Change the management mode to NETGEAR Insight or

Web-browser....................................................................................141

Change the country or region of operation..................................143

Change the admin user account password..................................144

Change the system name................................................................145

Specify a custom NTP server...........................................................146

Set the time zone..............................................................................147

Manage the syslog settings.............................................................148

Manage the firmware of the access point.....................................149

Check for new firmware and upgrade the access point.........150

Manually download firmware and upgrade the access point.151

Revert to the backup firmware...................................................153

Use an SFTP server to upgrade the access point....................154

Manage the configuration file of the access point.......................155

Back up the access point configuration....................................155

Restore the access point configuration.....................................157

Reboot the access point from the local browser UI.....................158

Schedule the access point to reboot.............................................159

Return the access point to its factory default settings.................160

Use the Reset button to reset the access point........................161

Insight Managed WiFi 6 AX1800 Dual Band Access Point WAX610 User Manual

Use the local browser UI to reset the access point..................162

Enable or disable Secure Shell.......................................................163

Enable SNMP and manage the SNMP settings............................164

Manage the LEDs.............................................................................165

Chapter 11 Monitor the Access Point and the Network

View the access point Internet, IP, and system settings..............168

View the WiFi radio settings............................................................171

View unknown and known neighbor access points.....................174

View client distribution, connected clients, and client trends....176

View WiFi and Ethernet traffic, traffic and ARP statistics, and channel

utilization...........................................................................................179

View or download tracked URLs.....................................................181

View, save, download, or clear the logs........................................183

View a WiFi bridge connection.......................................................185

View alarms and notifications.........................................................186

Chapter 12 Set up a WiFi Bridge

WiFi base station, WiFi repeater, and WiFi bridge requirements.189

Set up a WiFi bridge between access points................................190

Chapter 13 Manage the Advanced Radio Features

Manage the advanced WiFi settings for the radios.....................194

Manage the maximum number of clients for a radio..................197

Manage the broadcast and multicast settings for a radio...........198

Manage load balancing for the radios..........................................200

Manage sticky clients.......................................................................202

Manage the ARP proxy....................................................................204

Manage the amount of broadcast traffic.......................................205

Chapter 14 Diagnostics and Troubleshooting

Perform a ping test...........................................................................208

Check the Internet speed................................................................209

Quick tips for WiFi troubleshooting...............................................210

Troubleshoot with the LEDs............................................................211

Power/Cloud LED remains off....................................................212

Power/Cloud LED remains solid amber...................................213

Power/Cloud LED is blinking amber slowly, continuously.....213

The access point functions as a PoE PD and the Power/Cloud

LED remains solid amber............................................................214

Power/Cloud LED does not light blue in the NETGEAR Insight

management mode.....................................................................214

Power/Cloud LED does not stop blinking amber, green, and

blue................................................................................................215

Insight Managed WiFi 6 AX1800 Dual Band Access Point WAX610 User Manual

2.4G or 5G WLAN LED is off.......................................................216

The extender access point and root access point cannot

connect..............................................................................................216

Troubleshoot WiFi connectivity......................................................218

Troubleshoot Internet browsing.....................................................219

You cannot log in to the access point over a LAN connection....219

Changes are not saved....................................................................220

You enter the wrong password and can no longer log in to the

access point.......................................................................................220

Troubleshoot your network using the ping utility........................221

Test the LAN path to your access point....................................222

Test the path from your computer to a remote device...........222

Appendix A Mount the Access Point on a Wall or Ceiling

Mount the access point to a wall....................................................225

Mount the access point to a solid ceiling......................................226

Mount the access point to a T-bar..................................................228

Appendix B Factory Default Settings and Technical Specifications

Factory default settings...................................................................232

Technical specifications...................................................................236

Insight Managed WiFi 6 AX1800 Dual Band Access Point WAX610 User Manual

Introduction

The NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point Model WAX610,

in this manual referred to as the access point, supports IEEE 802.11ax, four streams of

WiFi 6, and dual-band concurrent operation at 2.4 GHz and 5 GHz with a combined

throughput of 1800 Mbps (600 Mbps at 2.4 GHz and 1200 Mbps at 5 GHz).

The access point can function as a Power over Ethernet (PoE) powered device (PD) in

an existing network connected to a PoE+ switch or with an optional power adapter

connected to a regular switch. The PoE+ Ethernet port supports a high speed up to

2.5 Gbps.

This chapter contains the following sections:

• About NETGEAR Insight

• Additional documentation

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support/.

Note: Firmware updates with new features and bug fixes are made available from time

to time at netgear.com/support/download/. You can check for and download new

firmware manually. If the features or behavior of your product does not match what is

described in this manual, you might need to update the firmware.

Note: In this manual, WiFi network means the same as SSID (service set identifier or

WiFi network name) or VAP (virtual access point). That is, when we refer to a WiFi network

we mean an individual SSID or VAP.

About NETGEAR Insight

The access point supports the NETGEAR Insight app, which lets you set up and manage

the access point from your iOS or Android mobile device and connects to the Insight

cloud-based management platform. For Insight Premium or Insight Pro subscribers, the

access point also supports the Insight Cloud portal, which is the website that provides

access to the Insight cloud-based management platform.

This user manual describes the local browser user interface (UI). For more information

about NETGEAR Insight, visit insight.netgear.com and see the NETGEAR knowledge

base at netgear.com/support/product/insight.aspx.

If you install the access point as a NETGEAR Insight managed device, the settings for

features that you can manage through the Insight app and Insight Cloud portal are

masked out in the local browser UI. However, using the local browser UI, you can still

manage the settings for certain features that are not yet supported in Insight. For more

information, visit the NETGEAR knowledge base at

netgear.com/support/product/insight.aspx and search for What is Hybrid Management

Mode.

Additional documentation

The following documents are available at netgear.com/support/download/:

•Installation guide

•Data sheet

For information about the NETGEAR Insight app and the Insight Cloud portal, visit

insight.netgear.com and see the NETGEAR knowledge base at

netgear.com/support/product/insight.aspx.

User Manual9Introduction

Insight Managed WiFi 6 AX1800 Dual Band Access Point WAX610 User Manual

Hardware Overview

The NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point Model WAX610

is an indoor access point.

The chapter contains the following sections:

• Unpack the access point

• Top panel with LEDs

• Hardware interfaces

• Product label

• Safety instructions and warnings for an indoor access point

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