NetComm V100 Manuel utilisateur


V100 User Guide YML749Rev1
2www.netcomm.com.au
Contents
Introduction ................................................................................................................................ 4
Understanding VoIP .................................................................................................................... 5
Minimum System Requirements ................................................................................................. 6
Do I need a Micro filter? ..............................................................................................................
Package Contents ....................................................................................................................... 8
V100 ATA Overview ..................................................................................................................... 9
Front Indicators ..................................................................................................................... 9
Back Panel ........................................................................................................................... 10
V100 Start Up ....................................................................................................................... 11
Resetting the V100 ATA to its factory default settings: ........................................................ 11
Installing the V100 ATA .............................................................................................................. 12
Before continuing ... ............................................................................................................ 12
Option A - Ethernet ADSL Internet Connection ..................................................................... 13
Option B - Optus/Telstra Cable Internet Connection .......................................................... 14
Installing the V100 ATA Utility .................................................................................................... 15
Using the V100 ATA Configuration Utility ................................................................................... 16
Status Tab ........................................................................................................................... 16
Connection Mode Tab .......................................................................................................... 18
SIP Tab ............................................................................................................................... 20
Local ............................................................................................................................. 20
Host ........................................................................................................................ 20
Phone Configuration ................................................................................................ 21
Proxy and Registrar .................................................................................................. 21
Call Forward ................................................................................................................. 22
STUN Tab ...................................................................................................................... 24
Telephone Book Tab ........................................................................................................... 25
Tool Tab .............................................................................................................................. 2
System ..........................................................................................................................2
Diagnostic ..................................................................................................................... 2
Upgrading the V100's Firmware .................................................................................... 28

YML749Rev1 V100 User Guide
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Appendix A: Flow Chart of Configuring V100 ............................................................................. 29
V100 PPPoE Mode ............................................................................................................... 29
V100 DHCP Mode ................................................................................................................ 30
V100 Fixed IP Mode ............................................................................................................. 31
Appendix B: Troubleshooting ................................................................................................... 32
WAN LED is off ........................................................................................................ 32
No dial tone ............................................................................................................ 32
Fail to register on a SIP server ................................................................................ 32
Cannot get bi-directional conversation ................................................................... 33
Cannot receive any incoming calls .......................................................................... 33
No DTMF tone at remote site .................................................................................. 33
Appendix C: Cable Connections ............................................................................................... 34
RJ-45 Network Ports ...................................................................................................... 34
Twisted pair cables ....................................................................................................... 34
Straight and crossover cable configuration ................................................................... 35
RJ11 connector and cable .............................................................................................. 35
605 to RJ-11 adapter ...................................................................................................... 35
Appendix D: Registering your NetComm Product .................................................................... 36
NetComm Contact Information............................................................................................ 36
Appendix E: Legal & Regulatory Information ........................................................................... 3
Customer Information ......................................................................................................... 3
Product Warranty ............................................................................................................... 38
Limitations of Warranty....................................................................................................... 39
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD THE ANALOGUE
PHONE PORT ON THE V100 ATA BE DIRECTLY
CONNECTED TO YOUR TELEPHONE LINE. IT SHOULD
ONLY BE USED TO CONNECT A TELEPHONE.
IMPORTANT: TO USE A VOIP PRODUCT YOU MUST ENSURE THAT
YOUR BROADBAND SERVICE PROVIDER AND
BROADBAND HARDWARE (MODEM/ROUTER) HAVE
BEEN DESIGNED TO HANDLE VOIP TRAFFIC. PLEASE
CHECK, IN BOTH CASES, BEFORE PROCEEDING WITH
THE INSTALLATION AND SET UP OF THIS PRODUCT.

V100 User Guide YML749Rev1
4www.netcomm.com.au
Introduction
Thank you for your purchase of NetComm's V100 VoIP ATA (Analogue Telephone Adapter)
The V100 ATA is a standards-based communication device that delivers true, next-generation voice-
over-IP (VoIP) telephony to residences worldwide The V100 ATA addresses the needs of small-
office and home environments and emerging VoIP services by turning your analog phone into an IP
device It supports a variety of protocols, including Real-time Transport Protocol (RTP) for transport
of multimedia data, Session Initiation Protocol (SIP) and Session Description Protocol (SDP) for call
signalling and control It also supports STUN to allow your ATA to easily traverse firewalls/NAT
without requiring any configuration changes in your broadband router/modem It can be easily
installed in many typical network topologies and allow other network devices to access the Internet
at the same time
This guide covers installation of the V100 in various scenarios and with various broadband
connection types (ADSL or Cable)

YML749Rev1 V100 User Guide
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Understanding VoIP
You will be able to use your V100 ATA to make and receive calls depending on the type of VoIP plan
you subscribe to In the below examples you have connected the V100 ATA to your standard
telephone handset and Broadband Internet Connection, i e Cable or DSL service
1. V IP Subscriber t V IP subscriber n the same V IP netw rk.
In a basic VoIP plan you are issued with a virtual VoIP (telephone) number which allows you to
make and receive VoIP calls to other subscribers on the same VoIP service normally free of
charge
2. V IP Subscriber t V IP subscriber n a different V IP netw rk.
With most VoIP plans you are not able to make VoIP to VoIP calls between different VoIP
networks unless your VoIP provider has setup a special provision for this to occur (i e VoIP
Gateway between networks)
However, some ATA’s such as the V100 can be configured manually to operate in a Peer-to-Peer
mode where the user sets up a series of quick dial numbers on their ATA to correspond to the IP
address of the VoIP user they wish to call on the alternate network The other VoIP user must
also configure their ATA to operate in the same mode to accept your VoIP call For further
configuration information please refer to ‘Telephone Book Tab’ section in this guide
3. V IP Subscriber t PSTN Teleph ne.
In this example you are able to make the same calls as described in 1 & 2
You are also able to make calls to real world telephone subscribers - local, Interstate and
International However, you are not able to receive calls from real world telephone subscribers as
you only have a Virtual VoIP (telephone) number
4. PSTN Teleph ne t V IP Subscriber.
In this example you have subscribed to a VoIP service plan that also provides you with a real
world telephone number instead of a virtual VoIP (telephone) number Normally this type of
VoIP service plan has a monthly subscription fee
With this plan you are able to make and receive calls to and from other VoIP subscribers on the
same VoIP service You are not able to make VoIP to VoIP calls between different VoIP networks
unless your VoIP provider has setup a special provision for this to occur (i e VoIP Gateway
between networks)
You are also able to make and receive calls to and from real world telephone subscribers, local,
Interstate and International

V100 User Guide YML749Rev1
www.netcomm.com.au
Minimum System Requirements
■A spare Ethernet port on the router or switch attached to your modem, if you wish to
access to the Internet
■A working broadband Internet connection Consult an ISP if you do not have a broadband
connection
■A valid SIP VoIP account There are generally two types available
One type that only provides a VoIP number allows the V100 user to send and recieve calls
to and from other VoIP users This service also allows the V100 user to call regular
telephone numbers, but not recieve calles from regular telephones
The second type has an additional charge and provides the V100 user with a real world
telephone number that allows the V100 user to recieve calls from normal telephones It
also provides all of the services of the first type
Please contact a VoIP service provider and check the features in detail that their plans
offer
■You do not need a valid SIP VoIP account if you only want to make peer-to-peer calls
(Refer to the section on Telephone Book Tab for instructions )
■Analogue telephone (e g Telstra phone or a DECT (cordless telephone) base station) to be
connected to the telephone (RJ11) port on the V100
■A microfilter is required if you have an ADSL connection and wish to connect another
telephone or facsimile directly to the line
Note: If you wish to use the caller ID feature, you will need a telephone with an LCD
screen. Additionally you will need a VoIP Service that supports these features.
Please check with your VoIP provider to acertain if they support features such as
Caller ID and Call Forwarding on their networks.

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Do I need a Micro filter?
Micro filters are used to prevent common telephone equipment, such as phones, answering
machines and fax machines, from interfering with your ADSL service If your ADSL enabled
phone line is being used with any other equipment other than your ADSL Modem then you
will need to use one Micro filter for each phone device
Note: A Microfilter is not required with a Cable Internet connection.
Splitters may be installed when your ADSL line is installed or when your current phone line is
upgraded to ADSL If your telephone line is already split you will not need to use a Microfilter
- check with your ADSL service provider if you are unsure
Each micro filter is connected in-line with your telephone or fax machine so that all signals
pass through it Telephones and/or facsimiles in other rooms that are using the same exten-
sion will also require Microfilters The following diagram gives an example of connecting your
ADSL Modem/Router using a Microfilter

V100 User Guide YML749Rev1
8www.netcomm.com.au
Package Contents
The following items should be contained in your V100 Package:
■V100 ATA
■CD-ROM containing the Configuration Utility
and this Manual
■ RJ45 Ethernet Cable (CAT5 UTP Straight-Through)
■RJ11 ADSL Cable (Standard telephone cable)
■Power Adapter
■This Installation Guide
Check the contents of your package and, if any parts are missing or damaged, please contact
your Dealer

YML749Rev1 V100 User Guide
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V100 T Overview
Front Indicators
NUMBER LABEL DESCRIPTION
WAN Lights up when WAN link and activity is
detected
PHONE Lights up when analog phone handset is
picked up; Or flashing at boot up period
POWER Lights up when device is powered on

V100 User Guide YML749Rev1
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Back Panel
NUMBER LABEL DESCRIPTION
Phone Telephone jack (RJ-11) for connecting to an
analogue phone; also known as an FXS port
Power For connecting to the power adapter that
comes with the package
Reset To reset your V100 to its factory default
settings (All customised settings that you
have saved will be lost!)
WAN 10/100 Base-T Ethernet Jack (RJ-45) for
connecting to your Broadband Modem,
Router or Switch
NOTE: Telstra and Optus Cable users must connect a DHCP enabled Router or Switch.
Autres manuels pour V100
7
Table des matières
Autres manuels NetComm Accessoires pour téléphone





















