NetComm V85 Manuel utilisateur
2 V85 Desktop VoIP Phone User Guide
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Contents
Chaper 1: Introduction ......................................................................................... 4
About VoIP ................................................................................................... 4
Chapter 2: Getting to know your V85 ..................................................................... 6
Before you begin... ......................................................................................... 6
Package Contents ........................................................................................... 7
Rear of the V85 .............................................................................................. 8
Chapter 3: Getting your V85 Up and Running .......................................................... 9
Installation Environment .................................................................................. 9
Step 1: Connecting your V85 ......................................................................... 10
Step 2: Getting the V85 up and running ......................................................... 10
Step 3: Configuring your VoIP Account Details................................................. 12
Step 4: Reboot the V85 ................................................................................ 14
Step 5: Checking Your V85 Status .................................................................. 15
Chapter 4: Configuring your V85 via the Keypad.................................................... 16
Keypad Function Definition............................................................................. 16
Summary of Key Functions and Displays .......................................................... 17
Further Network Configuration Options ............................................................ 20
Dynamic IP Method (DHCP) ............................................................................ 20
Static IP Method ........................................................................................... 20
PPPoE Method .............................................................................................. 20
Network Settings Verification ......................................................................... 21
VoIP (SIP) Configuration................................................................................ 21
Keypad “View” Operation ............................................................................... 23
Network settings .......................................................................................... 23
Ping utility ................................................................................................... 23
Restart ........................................................................................................ 23
Firmware Version ......................................................................................... 23
Packet Trace ................................................................................................ 23
Call Forward Configuration ............................................................................. 24
Chapter 5: V85 Web-based Configuration ............................................................. 25
Web Login ................................................................................................... 25
V85 Network Menu ....................................................................................... 26
SIP Configuration ......................................................................................... 27
Phone Configuration...................................................................................... 30
System Configuration .................................................................................... 31
Chapter 6: Call Handling .................................................................................... 32
Making Calls ................................................................................................ 32
Receiving Calls ............................................................................................. 32
Check call history (incoming / outgoing / missed calls) ...................................... 32
Auto Redial .................................................................................................. 32
Call Forward ................................................................................................ 32
Call Hold ..................................................................................................... 35
Phone Book and Speed Dial ............................................................................ 35
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Appendix A: V85 Keypad Configuration Menu Structure ......................................... 36
Appendix B: V85 Status and Error Messages ........................................................ 40
Appendix C: Setting your Computer’s IP Address .................................................. 41
Appendix D: Alternative V85 Connection Types ..................................................... 44
Examples of V85 Port-Forwarding Configuration ................................................ 45
Appendix E: Summary of Key Features and Hardware ............................................ 47
Hardware Specifications ................................................................................ 48
Appendix F: Glossary of Network and VoIP Terms ................................................... 49
Appendix G: Cable Information ........................................................................... 57
Appendix H: Registration and Warranty Information .............................................. 59
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Chaper 1: Introduction
NetComm’s V85 VoIP Desktop Phone is a next-generation IP Phone that provides a cost-
effective solution for home and SOHO users who want to use their broadband Internet
connections to make telephone calls. The V85 supports the popular SIP protocol allowing
for ease of installation with VoIP service providers. By using state-of-the-art DSP (Digital
Signal Processing) technology, the V85 delivers outstanding voice quality that is comparable
to the PSTN (normal phone) voice quality.
With the built-in LCD display, the user can easily configure and view phone settings and
phone book entries. Besides providing advanced VoIP functions, the V85 also provides rich
telephone features such as last number redial, call forward/transfer, call history, and volume
adjustment for loudspeaker and handset. NetComm’s V85 is an ideal VoIP solution for next-
generation telephone communication.
About VoIP
Voice Over Internet Protocol uses Broadband technology to establish a communications link
between two (or more) communications devices. In so doing, VoIP bypasses the call charges
associated with the standard Public Switched Telephone Network (PSTN).
VoIP service providers offer various levels of VoIP service up to a full-service VoIP plan
which provides for ‘gateway’ access to the PSTN network, allowing you to make and
receive calls from your VoIP device to the normal telephone network.
Following is a sample of some of the kinds of services available in the current VoIP market.
Manually-Configured VoIP devices
VoIP devices can be configured manually to operate in a Peer-to-Peer mode by connecting
IP address to IP address; the user stores quick-dial numbers in the device memory
corresponding to the device addresses of other VoIP user(s). Use of this facility requires
some knowledge of IP addresses and network configuration. VoIP handsets can be used
in this manner without subscribing to any services provided by a VoIP Service Provider.
However you still need a broadband connection and router.
Basic VoIP Services
A basic VoIP service issues you with a ‘virtual’ VoIP phone number that allows you to
make and receive VoIP calls to other subscribers on the same VoIP service, normally free of
charge.
VoIP Network–to-VoIP-Network
Some VoIP plans have provision to for VoIP-to-VoIP across networks via a ‘VoIP Gateway’.
Charges for these calls are generally minimal or free.
VoIP-to-PSTN Services
VoIP-to-PSTN services provide all of the services above, along with the ability to make calls
to ‘real world’ PSTN telephones - local, Interstate and International – through a gateway
service. However, PSTN telephones are not able to call VoIP ‘virtual’ numbers so this level
of service does not provide complete connectivity with PSTN.
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PSTN-to-VoIP Services
This is part of a full-service VoIP plan that also provides a real-world telephone number
instead of just a virtual VoIP (telephone) number. Normally these plans have a monthly
subscription fee and enable you to make free calls to other subscribers on the same VoIP
service and also to make and receive calls from PSTN numbers local, Interstate and
International through a ‘gateway’ service. Charges made for calls going through the
Gateway service are a fraction of normal PSTN service charges, hence the saving
What is SIP?
You will often see references to SIP or SIP Service Providers. SIP is the Internet protocol
which manages VoIP connections; a VoIP Service Provider will have a ‘SIP Server’ which
maps device IP addresses against telephone numbers and enables the connection to be made
between PSTN and Internet. For more information, check the NetComm website.
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Chapter 2: Getting to know your V85
Before you begin...
Before you proceed to set up and configure your V85, there are several things you need to
check:
Minimum Requirements
If you want to use your V85 to make VoIP calls to and from PSTN phones , you will need:
� An account with VoIP service provider
� Broadband modem/router and connection
� An available Ethernet port on your broadband router or network switch
� A PC with Web browsing application (required only for V85 initial configuration)
Your VoIP Service Provider must provide you with some or all of the following account
information so you can complete the configuration of the V85 (* indicates mandatory field).
This includes:
VoIP Account Information Write your details here:
*Phone Number (also called SIP username):
*Password:
*VoIP account authentication ID [=Auth. ID]
*SIP Domain Name:
*SIP Proxy Address:
*SIP Proxy Port:
STUN Server Address:
STUN Server Port:
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Package Contents
The following items should be contained in your V85 box:
• Ethernet Cable (RJ-45)
• Power Adaptor
• Quick Start Guide and
Package Contents Note
• V85 VoIP Desktop Phone
If any of the above items are missing or damaged, please contact your reseller.
• Installation CD (Containing a copy of this User
Guide and Adobe Acrobat Reader)
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Rear of the V85
The rear panel shows the ports for the following connections:
• Power
• LAN
• PC
Figure 2-2 Rear Panel of the IP Phone
Power LAN to connect
to your Modem/
Router/Switch
PC to connect
your Computer
via an ethernet
cable
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Chapter 3: Getting your V85 Up and Running
Installation Environment
This chapter assumes that you will be installing the V85 in a typical home or small-office
broadband network i.e. you have one or several computers connected to the Internet through
an ADSL or cable broadband modem router (with or without a switch) as shown in figure
3-1.
In this type of installation, the V85 shares Internet access through the Broadband router with
the other network devices.
Figure 3-1 Typical Installation Environment
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Step 1: Connecting your V85
a) Remove IP phone and handset from packaging and connect the handset to the phone
body via handset cable.
b) Connect the V85’s LAN Ethernet port to an available Ethernet port on your broadband
router using the Ethernet cable (supplied).
If you would like your PC to be connected to the network through the V85, you can
connect another Ethernet cable (not supplied) from your PC to the V85’s PC Ethernet
port. This enables your PC and V85 to share one Ethernet port on your router/switch.
c) Connect V85 power adaptor to power board or wall outlet.
d) At this point, the cable connections are complete; the next section describes the basic
key functions, and the configuration of VoIP account details.
Step 2: Getting the V85 up and running
Next, configuration of VoIP account details will be described, starting with a basic
description of the keypad functions you will need to know in order to proceed.
Description of essential key functions are provided here; for a detailed description please see
Chapter 4 of this user guide.
Key Description
Menu / OK Pressing this button will display menu options; press
repeatedly to scroll through options.
Also functions as an “OK” button to confirm settings.
When the unit is in dial mode, the “OK/Menu” key is
used as “Dial Out” key.
◄ UP When the menu is displayed, this key is used to scroll
up the menu items. When editing menu item content,
this key functions as “left delete”.
► DOWN When the menu is displayed, this key is used to
scroll down the menu items. When editing menu item
content, this key is used as “right shift”.
Cancel When the menu is displayed, this key is used to
escape to an higher level of the menu. When editing
menu item content, this key is used to cancel the
current edit and to escape to a higher level of the
menu.
a) Power on the V85
As soon as power cord is connected, the V85 will boot. This will take up to 30 seconds.
Initial display should show current Australian Eastern Standard Time.
b) Power on your PC
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