Neopost SE-37 Manuel utilisateur

4100681S/C

01/02/2006 4101727G-01/C

USER'S GUIDE

SE-37/57/107

DIGITAL SCALE

TABLE OF CONTENTS

Page

Chapter 1: Introduction To The Neopost Model SE-37/57/107 Postal Computing Scale............... 1-1

Chapter 2: Getting Started .............................................................................................................. 2-1

Chapter 3: Basics of Operation....................................................................................................... 3-1

3.1 Display........................................................................................................................... 3-1

3.2 Sleep Mode (Display Blanking) ..................................................................................... 3-1

3.3 Keyboard ....................................................................................................................... 3-2

3.3.1 Soft Keys .......................................................................................................... 3-2

3.3.2 Prime Services and International Rate Keys ................................................... 3-3

3.3.2.1 Prime Services Keys........................................................................ 3-3

3.3.2.2 International Keys ............................................................................ 3-3

3.3.3 Operator Keys .................................................................................................. 3-4

3.3.3.1 Add-on Services Key ....................................................................... 3-4

3.3.3.2 Shortcuts Key................................................................................... 3-4

3.3.3.3 Multi Piece Weighing Key ................................................................ 3-4

3.3.3.4 Lower Rates Key.............................................................................. 3-4

3.3.3.5 Enter key.......................................................................................... 3-4

3.3.3.6 Clear/Reset Key............................................................................... 3-5

3.3.3.7 Set Zero Key .................................................................................... 3-5

3.3.3.8 Set Meter Key .................................................................................. 3-5

3.3.3.9 Send Label....................................................................................... 3-5

3.3.3.10 Department ...................................................................................... 3-5

3.3.4 Functions Key (Soft Keys)................................................................................ 3-5

3.3.4.1 MN WGT (Manual Weight ) ............................................................. 3-5

3.3.4.2 LBLS (Multiple Labels)..................................................................... 3-5

3.3.4.3 AU FRK (Auto Franking) .................................................................. 3-6

3.3.4.4 PCNT (Piece Count) ........................................................................ 3-6

3.3.4.5 SETUP (System Setup) ................................................................... 3-6

3.4 General Scale Operation............................................................................................... 3-6

3.4.1 System Prompts ............................................................................................... 3-6

3.4.2 Soft Keys .......................................................................................................... 3-6

3.4.3 Mailing or Shipping an Item.............................................................................. 3-6

3.4.4 Weighing a Letter or Package.......................................................................... 3-7

3.4.5 Selecting a Class of Service ............................................................................ 3-7

3.4.6 Entering a Zone or Country Code .................................................................... 3-7

3.4.6.1 Zone Entry........................................................................................ 3-7

3.4.6.2 Country Code Entry ......................................................................... 3-7

3.4.7 Selecting Add-on Services ............................................................................... 3-7

Chapter 4: Examples of Operation.................................................................................................. 4-1

4.1 Sending a Letter by First Class Mail ............................................................................. 4-1

4.2 Sending a Letter by Second Class Mail ........................................................................ 4-1

4.3 Sending an Air Letter to Europe.................................................................................... 4-1

4.4 Sending an International Air Letter................................................................................ 4-2

4.5 Sending Printed Papers to Europe................................................................................ 4-2

4.6 Sending Printed Papers Outside Europe ...................................................................... 4-3

4.7 Sending Economy (Surface) Printed Papers ................................................................ 4-4

4.8 Sending Small Packets to Europe................................................................................. 4-5

4.9 Sending Small Packets Outside Europe ....................................................................... 4-6

4.10 Sending Economy (Surface) Small Packets ................................................................. 4-7

4.11 Sending an Inland Parcel .............................................................................................. 4-7

4.12 Sending an Overseas Parcel ........................................................................................ 4-8

4.13 Sending an Overseas Economy Parcel ........................................................................ 4-9

4.14 Sending Parcels via UK Parcelforce ............................................................................. 4-10

4.15 Sending Parcels via International Datapost .................................................................. 4-11

Chapter 5: Advanced Features and Operation ............................................................................... 5-1

5.1 Shortcuts Key ................................................................................................................ 5-1

5.2 Multi Piece Weighing (Mailing Machine Required) ....................................................... 5-1

5.3 Lower Rates Key ........................................................................................................... 5-1

5.4 Department Prompting .................................................................................................. 5-2

5.5 Manual Weight Entry (Functions Key) .......................................................................... 5-2

5.6 Multiple Labels (Functions Key) .................................................................................... 5-2

5.7 Auto Franking Mode (Functions Key) ........................................................................... 5-3

5.8 Piece Counting (Functions Key).................................................................................... 5-3

Chapter 6: Setup Operations (Functions Key)................................................................................ 6-1

6.1 System Setup ................................................................................................................ 6-1

6.2 Supervisor Menu ........................................................................................................... 6-1

6.2.1 Department Prompting ..................................................................................... 6-1

6.2.2 Lower Rates Key Setup ................................................................................... 6-2

6.2.3 Shortcuts Key Setup ........................................................................................ 6-2

6.2.3.1 Add Shortcut .................................................................................... 6-2

6.2.3.2 Delete Shortcut ................................................................................ 6-2

6.2.4 Audible Tone Setup.......................................................................................... 6-3

6.3 Service Menu ................................................................................................................ 6-3

iii

Appendix A: Specifications ................................................................................................................ A-1

Appendix B: Standard/Optional Rates, Add-on Services and Functions .......................................... B-1

B.1 Standard Rates, Add-on Services and Functions......................................................... B-1

B.1.1 Inland (Domestic) ............................................................................................. B-1

B.1.2 Europe.............................................................................................................. B-1

B.1.3 Outside Europe ................................................................................................ B-1

B.1.4 International...................................................................................................... B-1

B.1.5 Add-on Services ............................................................................................... B-1

B.1.6 Functions.......................................................................................................... B-2

Appendix C: Prime Rate and Add-on Services Abbreviations........................................................... C-1

C.1 Prime Rate Abbreviations ............................................................................................. C-1

C.2 Add-on Services Abbreviations ..................................................................................... C-1

Appendix D: Country Name Abbreviations ........................................................................................ D-1

Appendix E: Rate Change Information .............................................................................................. E-1

Appendix F: Scale Displayed Error Messages .................................................................................. F-1

F.1 Error Messages ............................................................................................................. F-1

F.1.1 Operator Errors ................................................................................................ F-1

F.1.2 Meter Errors ..................................................................................................... F-1

LIST OF FIGURES

1-1 SE-37/57/107 Front Panel ...................................................................................................... 1-1

2-1 SE-37/57/107 Back Panel....................................................................................................... 2-1

3-1 SE-37/57/107 Display Detail ................................................................................................... 3-1

3-2 Rate Keys and Operator Keys Layout .................................................................................... 3-2

3-3 Soft Keys................................................................................................................................. 3-2

Page 1-1

CHAPTER 1: INTRODUCTION TO THE NEOPOST MODEL SE-37/57/107 POSTAL

COMPUTING SCALE

The Neopost Model SE-37/57/107 Digital Postal Computing Scale is designed for low volume

mailroom applications. It is equipped with many helpful features that guide the operator through

the day to day mailing activities.

The Model SE-37 has a maximum weighing capacity of 3 kilograms, the Model SE-57 has a

maximum weighing capacity of 5 kilograms and the Model SE-107 has a maximum weighing

capacity of 10 kilograms

Prior to using the scale, please read this user’s guide carefully and completely. Store the manual

in a safe and convenient place so it will be available if you have questions concerning the

operation of the scale.

FIGURE 1-1: SE-37/57/107 Front Panel

ENT CLR0

Page 2-1

CHAPTER 2: GETTING STARTED

After unpacking the scale, a small amount of preparation is required before the scale can be used for

mailing or shipping. Please refer to Figure 2-1 below as needed.

ON/OFF

SWITCH

POWER

CONNECTOR

INTERFACE

PORT

Figure 2-1: SE-37/57/107 Back Panel

Step 1. Remove the transit packaging.

1. Lift off the plastic platter. This is firmly secured to the scale base by four legs, to lift the

platter hold down the scale base and raise each corner in turn by a small amount until the

platter is free.

2. Take out the transit packaging (cardboard sheet) located between the platter and scale

base.

3. Reposition the plastic platter over the top of the scale ensuring that the sloping edge is

facing to the front of the scale. Note: The underside of the platter has an arrow that shows

the position of the platter when it is pointed towards the front of the scale.

4. Place the platter on top of the scale and move it around until it the four legs of the platter line

up with the four holes in the top of the scale.

5. When the legs of the platter are aligned with the holes in the scale, press down on the

platter until it is in place.

Step 2. Install the AC Adapter.

1. After placing the scale in its area of use, locate the AC Adapter.

2. Connect the female end of the AC Adapter to the connector on the rear of scale, then plug

the adapter into an AC outlet.

Step 3. Turn the scale’s AC power On to begin scale initialization. The scale is ready to use.

PLATTER

Page 3-1

CHAPTER 3: BASICS OF OPERATION

3.1 DISPLAY

The display is an LCD (Liquid Crystal Display) display capable of displaying the various sizes of

characters and graphic images.

2nd Class £ 0.20

19 g Zone : 0

Dept : 12

FIGURE 3-1: SE-37/57/107 Display Detail

As shown in Figure 3-1, the scale displays the prime rate, weight, shipping charge, destination zone

and department. When additional information is needed, the scale will prompt for the information in

pop-up windows or display other menu selections.

3.2 SLEEP MODE (DISPLAY BLANKING)

If the scale is left unattended for five minutes, no keyboard activity or keys pressed, it will

automatically go to sleep (blank the display) to conserve energy. While in the “sleep” mode, the

scale retains in memory the last transaction information. When weight is placed on the platter or you

press a key, the scale returns to the normal operating mode.

£ 0.19

Page 3-2

3.3 KEYBOARD

The keyboard is composed of rate keys, operator keys and four soft keys. Refer to Figure 3-2 for the

overall layout and key locations.

456

123

LETTERS 1st

SPECIAL

FUNCTIONS

SHORTCUTS CHANGE ZIP

ENT

SET ZERO RESET SEND LABEL

LOWER RATES

0CLR

ADD-ON SERV SURFACE SET METER

SML PKT/PAPER PARCELFORCE OUTSIDE EUROPE

LETTERS 2nd EUROPE DEPARTMENT

MULTIPIECE

STD PARCELS

FIGURE 3-2: Rate Keys and Operator Keys Layout

3.3.1 SOFT KEYS

Both the graphic display and the four keys located below the graphic display make up the soft

keys. These four keys interact with the graphic display and are used to make menu

selections that guide you through the rate calculation process.

2nd Class £ 0.20

19 g Zone : 0

Dept : 12

FIGURE 3-3: Soft Keys

£ 0.19

Page 3-3

3.3.2 PRIME SERVICES AND INTERNATIONAL RATE KEYS

The following keys allow the access to the Royal Mail rates on the scale keyboard. In each

case, pressing the key will select the chosen rate or display the multiple selections over the

soft keys.

3.3.2.1 Prime Services Keys

Letters 1st - This key is used to select the Inland Letters 1st Class mail rate.

Letters 2nd (7) - This key is used to select the Inland Letters 2nd Class mail rate.

The scale defaults to the 2nd Class mode whenever the scale is turned on. The key

is also used as the numeric 7 key when numeric entry is required.

Std Parcels (8) - This key is used to select all available parcel rates, accessed via

the soft keys. These include the Inland Parcel, Europe Parcels Standard, Europe

Parcels Economy, International Parcels Standard Service and International Parcels

Economy Service rates. The key is also used as the numeric 8 key when a numeric

entry is required.

Special - This key is used to select the Special Delivery rates, levels of

compensation are accessed via the soft keys.

Sml Pkt/Paper (4) - This key is used to select all available small packet and printed

paper rates, accessed via the soft keys: The key is also used as the numeric 4 key

when a numeric entry is required.

•Small Packets - Selects the Europe Air/Surface Small Packets and Outside

Europe Air/Surface Small Packets rates.

•Printed Papers - Selects the Europe Air/Surface Printed Papers and Outside

Europe Air/Surface Printed Papers rates.

Parcelforce (5) - This key is used to select Royal Mail Datapost service and

Parcelforce services, accessed via the soft keys. The key is also used as the

numeric 5 key when a numeric entry is required.

3.3.2.2 International Keys

The following keys work in conjunction with a previously selected prime service rate

key.

•Europe (9) - Selects the airmail rate for European counties for letters. The key is

also used as the numeric 9 key when a numeric entry is required.

•Outside Europe (6) - Selects the airmail rate for Outside Europe countries for

letters. The key is also used as the numeric 6 key when a numeric entry is

required.

•Surface (3) - Selects the surface rate for letters. The key is also used as the

numeric 3 key when a numeric entry is required.

Page 3-4

3.3.3 OPERATOR KEYS

The remainder of the keys acts as various function keys. Some have to do with rate

calculations and some have to do with actual scale operation. In each case, pressing the key

will activate the chosen function or display multiple selections over the soft keys.

3.3.3.1 ADD-ON SERVICES (2) KEY

This key is used to select the special services for each carrier. The key is also used

as the numeric 2 key when a numeric entry is required. The valid special services

for the selected class of service is indicated on the display above the corresponding

the soft keys and all accessed via the soft keys.

•Recorded Delivery - If this service is selected, the scale displays “Advice

Delivery Required?” with “Yes” and “No” above the soft keys. If you select “Yes”,

the scale will include the advice on delivery fee with the recorded delivery fee. If

you select “No”, the scale will not include advice on delivery. The corresponding

fees are indicated on the display for two seconds.

•Inland Parcels Compensation - If this service is selected, the appropriate fee

for the transaction is indicated on the display for two seconds.

•International Registration - If this service is selected, the scale displays

“International Registration” with “Rate1” and “Rate2” above the soft keys. Select

the desired rate by pressing the appropriate soft key. The scale displays the

International Registration fee for two seconds.

•International Recorded - If this service is selected, the scale displays “Advice

Delivery Required?” with “Yes” and “No” above the soft keys. If you select “Yes”,

the scale will include the advice on delivery fee with the recorded delivery fee. If

you select “No”, the scale will not include advice on delivery. The corresponding

fees are indicated on the display for two seconds.

•Swiftair- If this service is selected, the appropriate fee for the transaction is

indicated on the display for two seconds.

3.3.3.2 SHORTCUTS KEY

When the SHORTCUTS key is selected, all key sequences that were programmed

through the shortcut key setup in the Supervisor Menu are played back keystroke

for keystroke. Ten shortcuts are available through the shortcut key. Refer to

Section 6.2.3 for the Shortcuts Key setup procedure. Refer to Section 5.1 for the

Shortcuts key operation procedure.

3.3.3.3 MULTIPIECE WEIGHING KEY

The Multipiece Weighing key is an optional function that allows you to place a stack

of items on the scale and weigh each piece as it is removed. When the Multipiece

key is enabled, the scale will display a Multipiece icon “M” in the display. Refer to

Section 5.1 for the Multipiece Weighing operation procedure.

3.3.3.4 LOWER RATES KEY (1)

The LOWER RATES key is used to select the least expensive possible rate that has

been configured into the system. Refer to Section 6.2.2 for the Lowest Rates key

setup procedure. Refer to Section 5.3 for the Lowest Rates key operation

procedure.

This key is also used to select the numeric 1 key when in a data entry mode.

3.3.3.5 ENTER KEY

The ENTER key is used to accept data when in data entry mode or to change the

current zone or country code. If a domestic class of mail has been selected, this key

is used to enter a new zone. If an International class of mail has been selected, this

key is used to enter a new country code.

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