5. If you receive a notification that says "Device wants to connect to Bluetooth", always
accept it. This allows the device to connect to the Bluetooth connection and establish the
necessary communication. It is important to always accept this notification in order to
establish a successful connection between the devices.
6. As a final solution, you can reconnect the tablet to the Bluetooth box. To do this,
follow these steps:
•Go to settings and then bluetooth;
•If you see "Nenko Sense", you will see a gear icon for the settings (rightside). Press
the gear icon to open the settings. This will bring up a pop-up window with several
options;
•At the pop-up, press "forget";
•After that, go to "pair new devices" and choose "Nenko Sense" again;
•Now you need to enter a code, the code is: 1234, then press "OK";
•Now go back to the main screen and restart the Nenko app.
The sound is therefore always controlled by the buttons on the amplifier, so if you have no sound in
the room, the following must be checked:
•Is the source on the audio system (the black amplifier) set to 'sense'?
•Turn up the volume on the tablet itself.
•Are all cables properly in the tablet?
•Is the projector on the right source?
If there is no image at all, the following should be checked:
•Is the beamer properly switched on?
•Is the projector on the right source? (This can be set via the remote control of the
beamer).
•Are the cables properly connected to the tablet and the beamer/videoprojector?
What could be the possible cause if the lights of the Nenko interactive products keep
flashing/flickering?
•It seems that the Nenko interactive materials receive multiple signals, resulting in the
flashing/flickering of the lights. This can happen when multiple switches are turned on.
For example, make sure that the interactif cube, microphone, switch panel, and rainbow
panels are turned off when you use the Sense system. This prevents possible
interference and the Sense system will function optimally.
For more information, you can visit our website www.nenko.com
