NEC SL1000 Manuel utilisateur

Hotel Receptionist

User Guide

Smart Communication Server

Please read this manual carefully before Operating

this product and save this manual for future use.

( )

General Information

This guide describes Hotel features operation

at the

Reception

when SL Series (SL1000/SL1100)

system is configured for Hotel environment.

Due to the flexibility built into the system, your Dialing Codes and Feature Capacities may differ

from those in this guide. Check with your NEC Authorized Supplier / System Administrator and

make a note of any differences.

Multi-Line Terminal is strongly recommended

to use at the Reception for their easy

operations.

The reception terminal can have a 60 Keys

DSS Console assigned that will show the

status of the hotel room telephones such as

“Check-In/Out”, “Room Clean”and so on.

The status of indication can be switched by

pressing the keys at the bottom of three keys.

Ask your NEC Authorized Supplier for the

details of DSS Console installation and

Function Key setting.

Hotel Reception Terminal & DSS Console

PAGE GROUP DOOR

Setting Example

Multi-Line Terminal with DSS Console

BLF on DSS Key

Fast

Blinking Blinking Slow Blinking

Key Function OFF ON (200ms

ON/OFF) (400ms

ON/OFF) (800ms ON /

200ms OFF)

PAGE Message Waiting

Status No Set Set --- --- ---

GROUP

Wake-Up Call

Status No Set Set --- No Answer

---

DOOR

Room Status Check-Out

Check-In Maid

Required Maid in

Room Inspect

Room

The status can not be changed by pressing the DSS Key.

DSS Console will become normal indication in case the Receptionist presses “light ON



status PAGE / GROUP / DOOR Key.

The Receptionist can place an Intercom Call by pressing the DSS Key at any time. (even

during status indication)

When hotel room telephone is checked in, their toll restriction class can be changed automatically by the

system to allow the guest to make calls.

Check

In / Check

Out

To Check-In

Check-In / Check-Out operation is available at Reception terminal.

In the STATUS mode, the DSS Console key for the room becomes “ON : Check-In”/ “OFF :

Check-Out”.

Room Number

Confirmation

Tone

To Check-Out

When hotel room telephone is checked out, the system will automatically cancel any Message Waiting, Do

Not Disturb, Room to Room Call Restriction, Toll Restriction and Wake Up Calls that may be set at the room

telephone.

Speaker Speaker

Room Number

Speaker Speaker

Confirmation

Tone

Room Clean Status (Option)

It is optional setting that the Room Clean Status (Maid Required, Maid in Room, etc) for Guest

Room can be added, if necessary. The status shall be changed by dialing the Service Code

from Reception terminal and/or Guest Room Telephone.

Room Number

Speaker Speaker

Confirmation

Tone

1: Room Clean

2: Maid Required

3: Maid in Room

4: Inspection Required

Status (1-4)

Confirmation

Tone

1: Room Clean

2: Maid Required

3: Maid in Room

4: Inspection Required

Status (1-4)

The Room Clean Status can be changed from Guest Room Telephone as well by following

operation.

Toll Restriction for Guest Room

To change the Toll Restriction Class while Check-In

When guest is checked in, the Guest Room Telephone can be given a different Toll Restriction

class, this would usually have no restriction. When guest is check out, the Guest Room Telephone

would typically have a fully restricted. This operation is automatic if setup in the system

configuration. Ask your NEC Authorized Supplier for the details.

On the other hand, the Receptionist can manually change the Toll Restriction Class for Guest

Room Telephone during check in condition.

Room Number

Speaker Speaker

Confirmation

Tone

Restriction

Class (01-15)

To activate Room to Room Call Restriction

The Receptionist can prevent the guest to place a Room to Room Call. This will not prevent the

guest to place outside calls and non-hotel room calls.

Room to Room Call Restriction

Room Number

Speaker Speaker

Confirmation

Tone

To cancel Room to Room Call Restriction

Room Number

Speaker Speaker

Confirmation

Tone

Wake Up Call

To set a Wake Up Call for Guest Room

Hour

Minute

(24-hour Click)

A Wake up call is like an alarm clock for the guest. The Receptionist can assist to set/cancel it

from Reception Terminal. The guest can also set/cancel Wake Up Call by themselves on the

room telephone.

Room Number

Speaker

Confirmation

Tone

To cancel a Wake Up Call for Guest Room

Room Number

Speaker Speaker

Confirmation

Tone

It is an optional setting to alert the Reception Terminal when a Wake Up Call is not answered.

Ask your NEC Authorized Supplier for the details.

In case the No-Answer Wake Up Call is transferred to the Reception Terminal, room number

information is displayed with ringing. When the Receptionist answered this call, the Intercom

Dial Tone is sent and the Room Number information shall be remained on the display. The

Receptionist can place a remind call immediately by dialing the displayed Guest Room Number.

Wake Up Call NoAnswer indication on DSS Console shall be cleared when Receptionist places

a remind call and the guest answered.

Remind Call for Wake Up Call No Answer

Do Not Disturb (DND)

To set Do Not Disturb (DND) for Guest Room

The Receptionist can set Do Not Disturb (DND) for the guest room to temporally prevent incoming

calls. The guest can also set/cancel DND by themselves on the room telephone.

Room Number

Speaker Speaker

Confirmation

Tone

To cancel Do Not Disturb (DND) for Guest Room

Room Number

Speaker Speaker

Confirmation

Tone

To override Do Not Disturb (DND) at Guest Room

Room Number

Speaker

Message Waitin

The Receptionist can leave a Message Waiting for the guest.

To leave a Message Waiting

Room Number

Speaker Speaker

Confirmation

Tone

To leave a Message Waiting without Calling

Room Number

Speaker Speaker

Confirmation

Tone

0: All Output

1: Room Status List (Check-In and Room Cleaning Status)

2: Call Restriction Status List

3: DND and Room Clean List

4: Message Waiting List

5: Wake Up Call List

Room Status Output

Room Status can be output to the outside device (PC or Printer) from LAN Port which is located at

the CPU. Ask your NECAuthorized Supplier for the details of installation.

Status (0-5)

To output the Room Status

Speaker Speaker

Room Status List

-------

03/03/11 12:15

Room Clean (Occupied) --- Check In

305 311 315

Maid Required

309

Maid in Room

317

Inspection Required

313

Calling Class List

----

---

03/03/11 12:15

Room to Room Barring

311

Outside Call Class

305 -05 309 -01 311 -03

DND and Clean Up Check

-------

03/03/11 12:15

DO-NOT-DISTURB

309

CLEAN UP CHECK

313

Message Service List

-------

03/03/11 12:15

307 311

Wake Up Call List

-------

03/03/11 12:15

307 -07:55 *311 -06:55

339 -07:15

Output Example

NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice.

NEC Corporation has prepared this document for use by its employees and customers. The information contained

herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC

Corporation.

Printed in Japan

Hotel Receptionist

User Guide

NEC Corporation

Issue 1.0

January 2011

( )

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