NEC Univerge SV8100 Manuel utilisateur

SV8100 USER GUIDE

CONTENTS

SV8100 Features......................................................................................................1

The Basics................................................................................................................2

Voicemail/Messaging................................................................................................3

Programming............................................................................................................4

Additional Features...................................................................................................6

SV8100 Quick Reference Chart - System Features.................................................7

SV8100 FEATURES

7 Different LCD Colours

XML Open Interface

Capable of integration into standard

and bespoke applications

eg. Microsoft Outlook

Soft Keys

Access to system features including:

• Directories

• Voicemail

• Message Waiting

• Call Back

• Conference

Mute Key

Menu Key

• Call history - redial/missed calls

• Directories

• Settings: Ring volume, back light, headset

Adjustable stand

Navigation wheel

Alphanumeric Display

• Backlit

• Time and Date

• Extension name and number

• Incoming call information (name and number)

Handset

• Interchangeable to Bluetooth option

• Built-in headset port

One Touch Keys

Access to system

features including:

• Extension Dialing

• Lines/Call Park

• Voicemail Box

• Call Recording

Speaker phone

SV8100 USER GUIDE

THE BASICS

TO MAKE EXTERNAL CALLS

Pick up your handset or press the SPEAKER key for hands-free (if you are using

hands-free, you need to ensure the MIC is on)

TO MAKE INTERNAL CALLS

Dial extension number or press the programmed one touch feature key

TO TYPE IN DIRECTORY

Press # if you have 2 letters on the same key

Press FEATURE key to delete last letter

Press ## for a space

TO TRANSFER A CALL INTERNALLY

During a conversation, press TRANSFER key

Dial the extension number or press the programmed one-touch feature key

Announce the call

Hang up (the two parties will now be connected)

TO TRANSFER A CALL EXTERNALLY

During a conversation, press TRANSFER key

Select a line by pressing 9 or 1

Dial the external number

Hang up (the two parties will now be connected)

TO PLACE A CALL ON HOLD

During a conversation, press the HOLD key

The line key that the call came in on will begin to ash

TO RETRIEVE A CALL ON HOLD

Pick up the handset

Press the ashing line key

GROUP PICK UP

Pick up handset

Dial *41 or press PICKUP

This will pick up the rst incoming call within the ofce (if there are no calls on hold)

DIRECTED GROUP PICK UP (TO PICK UP A CALL FROM A SELECTED EXTENSION)

Pick up handset

Dial *42 and then extension number of ringing extension

TO SET DO NOT DISTURB

Dial *40

Select the option you want:

Mute all external calls (1)

Mute all internal calls (2)

Mute all calls (3)

TO CANCEL DO NOT DISTURB

Dial *40

Select option to cancel (0)

TO PROGRAM AN EXTENSION NAME

Press SPEAKER Key

Type *00

Press HOLD

Type in the name using the keypad

Press HOLD

TO SET TIME

Press SPEAKER key

Type *28

You will not be prompted to the next step.

Enter time in 24 hour format (hr:min)

Press SPEAKER key

THE BASICS

SV8100 USER GUIDE

TO CHANGE THE DATE

Press SPEAKER key

Type #46

Change the date (following format YY/MM/DD/W - week)

Phone will beep when the date has been changed successfully

Press SPEAKER key

TO ADJUST SCREEN BRIGHTNESS

With the handset in place

Press increase/decrease on CIRCULAR key

TO CHANGE RING TONE

Press SPEAKER key

Type *20

Press Option 1 - Internal or Option 2 - External

Choose between 8 different ringtones (use keypad to select option and listen)

Press SPEAKER key when you have selected the tone you like

LAST NUMBER REDIAL

Press REDIAL button and scroll until desired redial number is reached

Pick up handset and call will be placed

TO ADJUST LISTENING VOLUME

When call is in progress press increase/decrease on CIRCULAR key

TO ADJUST RINGER VOLUME

When phone is ringing press increase/decrease on CIRCULAR key

TO RECORD PERSONAL VOICEMAIL GREETING

Dial 400

Enter mailbox number (this is your extension number)

Press GREET soft key

Press GREET 1soft key

Press REC soft key

Follow prompts and record greeting

Press DONE or #to end recording

Follow prompts

Hang up when nished

TO CHECK VOICEMAIL

Dial 400

Enter mailbox number (this is your extension number)

Press LIST soft key

Follow prompts

Hang up when nished

TO SET MESSAGE WAITING

When calling a busy or unanswered digital phone

Press 0or press MW soft key

Replace handset

The destination extension will display MESSAGE WAITING as well as green ashing LED light

TO CANCEL MESSAGE WAITING (FROM ORIGINATING EXTENSION)

Lift handset or press SPEAKER key

Enter *73 or *71

Replace handset or press SPEAKER key

TO CHECK RECEIVED/MISSED CALLS

(ONLY AVAILABLE IF YOU HAVE ACTIVE CALLER ID AT THE EXCHANGE)

Press LIST soft key

Press CID soft key

Use arrow keys to scroll through (you will be able to see the last 50 calls)

If a call was unanswered there will be an*in the left hand corner

THE BASICS VOICEMAIL/MESSAGING

SV8100 USER GUIDE

TO PROGRAM ONE TOUCH BUTTONS

Press SPEAKER key

Type *51

Press the ONE TOUCH feature key to be programmed

Type

05 for Headset

10 for Call Forward

13 for Forward-Busy/No Answer

15 for Follow Me

22 for Page Int All

24 for Call Pick Up

Press SPEAKER

TO PROGRAM EXTERNAL ONE TOUCH BUTTONS

Press SPEAKER key

Type *51

Press the ONE TOUCH feature key to be programmed

Type 01

Type 9or 1for outside line

Type in external number

Press HOLD

Press SPEAKER

TO PROGRAM INTERNAL ONE TOUCH BUTTONS

Press SPEAKER key

Type *51

Press the ONE TOUCH feature key to be programmed

Type 01

Type extension number

Press HOLD

Press SPEAKER

TO FIND OUT IF ONE TOUCH BUTTON HAS BEEN PROGRAMMED

Press HELP

Press the key you wish to check

TO CANCEL ONE TOUCH BUTTON

Press SPEAKER key

Type *52

Press the ONE TOUCH feature key to be programmed

Type 000

Press HOLD

Press SPEAKER

TO PROGRAM DIRECTORY (UP TO 1000 GLOBAL ENTRIES)

Press SPEAKER key

Dial *53

Type location number (000-999)

Type the phone number

Press HOLD key

Type the name using the keypad

Press HOLD key

Press SPEAKER key

TO EDIT DIRECTORY

Press SPEAKER key

Dial *53

Type location number you wish to edit (000-999)

If the phone number is to be edited, type in the new number, if no proceed to next step

Press HOLD key

If the name is to be edited, type in the new name

Press HOLD key

Press SPEAKER key

TO DELETE DIRECTORY ENTRY

Press SPEAKER key

Dial *53

Type location number of the entry you wish to delete

Press EXIT key

Press SPEAKER key

PROGRAMMING PROGRAMMING

SV8100 USER GUIDE

TO RETRIEVE ENTRY FROM DIRECTORY

Press SPEAKER key

Press REDIAL key

Dial the location number (000-999)

Call will be placed

TO RETRIEVE ENTRY FROM DIRECTORY (CONTINUED)

Press DIR soft key

Press SP soft key

Press SYS soft key

Type in contact name or letter

Press down arrow key to scroll to contact

TO RETRIEVE ENTRY FROM DIRECTORY USING CORDLESS PHONE

Press #2#

Dial in the location number

Call will be placed

TO PROGRAM PERSONAL SPEED DIAL (UP TO 10 PERSONAL ENTRIES PER PHONE)

Press SPEAKER key

Dial *55

Type in location number (1-10)

Dial 9 or 1 for an outside line

Enter phone number

Press HOLD key

Enter name using keypad

Press HOLD key

Press SPEAKER key

PROGRAMMING

SV8100 USER GUIDE

CALL FORWARD TO VOICEMAIL

You can set both busy and no answer divert to voicemail with one combined code

Lift handset

Dial access code *461

Dial the voicemail number (refer voicemail guide)

CALL FORWARD ALL - FORWARDS ALL CALLS IMMEDIATELY

SET

Dial *49

Press 1 to set

Dial extension number or ‘1’ plus external number your calls are to be forwarded to

Press SPEAKER to hang up

CALL FORWARD ALL - FORWARDS ALL CALLS IMMEDIATELY (CONTINUED)

CANCEL

Dial *490

Press 0to cancel

Press SPEAKER to hang up

CALL FORWARD NO ANSWER - FORWARDS ONLY AFTER 4-6 RINGS

SET

Lift handset

Dial *471

Dial extension number or ‘1’ plus external number your calls are to be forwarded to

CANCEL

Lift handset

Dial *470

CALL FORWARD BUSY - FORWARDS ONLY WHEN YOUR EXTENSION IS BUSY

SET

Lift handset

Dial *481

Dial extension number or ‘1’ plus external number your calls are to be forwarded to

CANCEL

Lift handset

Dial *480

ADDITIONAL FEATURES

SOFT KEYS

Four Soft keys are indicated in the LCD and change according to the status of the call

Press desired key under the LCD to activate the feature

IDLE

The soft keys display:

LIST - incoming calls

DIR - search speed dial directories

ICM - internal program features

PGM - programming features

CL:00 - access caller id lists

ALTERNATIVE DIRECTORY ACCESS

Lift handset

Dial access code #2#

Enter 3 digit abbreviated code eg., 9 002

CALL PARK - TO PUT YOUR CALL ON HOLD AND RETRIEVE FROM ANY EXTENSION

IN ORDER OF TIME CALLED

Press TRANSFER

Dial #6#

Dial a park slot number 01-64

Replace handset

Call can be retrieved from any telephone by

Lift handset

Dial *6* plus slot eg., *6* 01

CALL FORWARD BOTH

Allows both your phone and the destination number to ring together

SET

Lift handset

Dial *451

Dial extension number or 1 plus external number your calls are to be forwarded to

CANCEL

Lift handset

Dial *450

ADDITIONAL FEATURES

SV8100 USER GUIDE

SV8100 QUICK REFERENCE CHART - SYSTEM FEATURES

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