Multitech MultiMobile MT3410ZLX Manuel utilisateur

Models MT3410ZLX

and MT3410ZLX-T/2

Owner’s Manual

MultiMobileTM

Model # MT3410ZLX & MT3410ZLX-T/2

P/N 82065001

This publication may not be reproduced, in whole or in

part, without prior expressed written permission from Multi-

Multi-Tech Systems, Inc. makes no representations or

warranties with respect to the content hereof and

specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to

revise this publication and to make changes from time to

time in the content hereof without obligation of Multi-Tech

Systems, Inc. to notify any person or organization of such

revisions or changes.

Record of Revisions

Revision Description

BMinor technical, editorial and format

(8/4/97) changes.

TRADEMARKS

Trademarks of Multi-Tech Systems, Inc. are as follows:

MultiMobile, Multi-Tech, and the Multi-Tech logo. All other

trademarks are owned by their respective companies.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(612) 785-3500 or (800) 328-9717

U. S. FAX 612-785-9874

Fax-Back Service 612-717-5888

Technical Support (800) 972-2439

BBS (612) 785-3702 or (800) 392-2432

Internet Address: http://www.multitech.com

Technical Writer: mark@ multitech.com

Contents

Chapter 1 - Introduction and Description

About This Manual....................................................7

About This Product ...................................................7

Specifications ...........................................................8

PC Card Interface..............................................8

Dimensions........................................................8

Weight................................................................8

Power.................................................................8

Power Consumption ..........................................8

Cable and Connector ........................................8

Network .............................................................8

Modem Characteristics .....................................9

Fax .....................................................................9

Features....................................................................9

System Requirements ............................................10

Ship Kit Contents....................................................10

Chapter 2 - Installation

Safety Warnings .....................................................12

Installing The MT3410ZLX or MT3410ZLX-T/2

Card(s)..................................................................13

Driver Software Installation ....................................14

Novell NetWare Installation....................................14

Menu Installation .............................................14

Manual Driver Installation ...............................15

Novell Client Installation.........................................17

Microsoft LAN Manager Installation.......................19

Packet Driver Installation .......................................21

Windows for Workgroups Installation

(NDIS3 Driver for Workgroup).............................21

NDIS2 Driver for Workgroup ..................................23

ODI Driver for Workgroups.....................................24

Windows NT 3.51 / NT 4.0 Installation ..................26

Windows 95 Installation .........................................27

Artisoft Lantastic 6.0 Installation ............................28

MultiMobile Owner’s Manual

Chapter 3 - Comprehensive Driver Notes

Introduction.............................................................29

Factory Default Settings.........................................29

Quick Start ..............................................................29

PC Card Software - Manual Installation .........29

Getting Started .......................................................31

Using DOS Extended Memory Managers..............31

Driver Directory Structure......................................32

Driver Upgrades .....................................................33

Notes for NDIS Driver.............................................34

Notes for Packet Driver ..........................................35

Notes for Windows For Workgroups ......................36

Chapter 4 - Troubleshooting

Introduction.............................................................37

No response to AT commands ........................37

The modem does not execute the command

line .................................................................38

The modem does not give a response after

an AT command was executed .....................38

The modem gives an ‘ERROR’ response

after an AT command was executed.............38

The modem goes off-hook and disables the

telephone line................................................38

The modem does not auto-answer the phone 39

The software does not control the modem

properly or can not detect the modem..........39

The characters on the screen are doubled.....39

No text appears on the screen in Data mode .40

No text appears on the screen when in

Command mode ............................................40

The modem does not dial a phone number

after Execution of AT dial command .............40

communications software dials, but Fails .......40

The modem Connects with some modems,

but not others ................................................41

When dialing another modem, You receive a

‘CONNECT’ response, but nothing else .......41

The modem speaker does not make any

sound when Connecting to another modem 41

The modem loses the connection when in

use ................................................................41

The modem does not connect with another

modem..........................................................42

Occasionally, the modem gives a burst of

errors. ...........................................................42

The modem gets random errors in

transmitted data. ..........................................42

After Downloading a file, the File does not

store on your disk drive ................................43

The text on the screen is not legible...............43

When using V.42bis or MNP5, some features

are disabled...................................................44

When connecting to another modem, the

modem reports a higher Connect baud rate

than it is really using .....................................44

When I run CARDEN, “PC-Card is not

enabled successfully” is displayed ..............44

Enabling the MT3410ZLX ...............................45

Installing the Win 95 Driver over SystemSoft .....

CardWorks....................................................46

The NetWare driver runs successfully but

fails to login to the Netware server ..............47

COM Port and IRQ Conflicts ..................................47

Windows 3.1x ..................................................47

Windows 95 .....................................................48

Chapter 5 - Service

Limited Warranty ....................................................49

On-line Warranty Registration................................50

Software User License Agreement ........................50

Tech Support ..........................................................52

Recording Modem Information...............................52

Service ....................................................................53

About the Multi-Tech BBS ......................................54

How to Use the Multi-Tech BBS .............................54

About CompuServe/Internet...................................55

About the Multi-Tech Fax-Back System .................56

MultiMobile Owner’s Manual

Appendix A - Technical Specifications

Appendix B - AT Commands,

S-Registers & Result Codes

Introduction.............................................................59

How To Use AT Commands....................................59

Basic AT Commands ..............................................60

AT& (Ampersand) Commands ...............................64

AT% (Percent) Commands.....................................67

AT\ (Back Slash) Commands ................................67

AT- (Dash) Commands ...........................................71

S-Registers (ATSn=x).............................................72

Result Codes ..........................................................78

Appendix C - Regulatory Agency

Information

FCC Regulatory Statements ..................................81

FCC Fax Update.....................................................85

Canadian Limitations Notice ..................................85

Index

1 - Introduction and Description

Chapter 1 - Introduction and Description

About This Manual

This manual explains how to install and use your

MT3410ZLX PCMCIA Ethernet/Fax/Modem card.

About This Product

The MT3410ZLX is a multifunction communication

device that lets you perform multiple communication

tasks at the same time:

• transmit and receive data at up to 33,600 bps,

• send and receive faxes from computers or fax

machines, and

• connect to an Ethernet 10BaseT LAN

And it uses only one PCMCIA slot while performing

these functions.

The MT3410ZLX is a credit-card-size Type II

PCMCIA card that complies with the PCMCIA 2.1

and JEIDA 4.1 standards and works with computers

that incorporate a compatible interface.

It is Bell, ITU-T and AT command compatible,

allowing it to be used worldwide with today’s popular

communication software programs. You can send

and receive faxes with any Group 3 fax machine.

Using standard phone lines and 10BaseT Ethernet,

the data communication functions of the

MT3410ZLX permits you access the servers on a

LAN and connect to the Internet, transmit E-Mail,

send and receive information and communicate with

other PCs, Bulletin Board Services (BBS) or on-line

computer networks such as CompuServe and

America On line

MultiMobile Owner’s Manual

Specifications

PC Card Interface

PCMCIAType II

Dimensions

3.37” X 2.128” X 0.197”

(85.6 mm X 54 mm X 5 mm)

Weight

1.225 oz. (35 g)

Power

+5V ±5%, @220mA

Power Consumption

Sleep Mode: 400mW (80 mA)

Operating Mode: 750mW (150 mA)

Cable and Connector

Model MT3410ZLX:

one cable with a 15-pin detachable

connector (to PC card) terminated on one

end; with the other end of the cable

splitting into one RJ-11 plug for PSTN

connection and one RJ-45 plug for LAN

connection.

Model MT3410ZLX-T/2:

one cable with a 15-pin detachable

terminated connector (to PC card); with the

other end of the cable terminated with one

RJ-11 receptacle connector for PSTN and

one receptacle connector converting

10Base-T to 10Base2 BNC T- for LAN.

NetworkIEEE 802.3 10BaseT (MT3410ZLX),

10Base2(MT3410ZLX-T/2)--10M bps

NE2000 compatible

1 - Introduction and Description

Modem Characteristics

V.34bis 33600bps, V.34 28800bps, V.32bis

14400bps

V.42 bis & MNP 2-5 data compression and

error correction, AT Command Set

Enhanced Throughput Cellular (ETC)

protocol for mobile cellular connections

Fax Group 3, V.17 14400bps and V.29 9600bps

Fax Service Class 1 and Class 2 compliant

Features

• Compatible with most notebook, laptop and

portable computers

• Compatible with Card and Socket Services

• Easy to install and use

• Card is hot swappable

• Supports popular Network OSs (e.g., LANtastic,

NetWare, LAN Manager, Windows 3.x,

Windows for Workgroups, Windows NT, and

Windows 95

• Supports popular Fax/Modem communication

programs

• Multifunction capabality provides concurrent

LAN and Modem operation

• Multifunction CIS

• NE2000 compatible

• Concurrent, Low Power, and Sleep modes

• Auto-Sync protocol support

• POST and Loopback Tests

• Pulse/Tone and Adaptive Dialing

MultiMobile Owner’s Manual

System Requirements

• An IBM compatible PC or notebook computer

with 386SX or faster processor

• At least one type II PCMCIA socket

• PCMCIA release 2.1 compliant Card Services

and Socket Services

• Drivers and utilities (provided with this product)

• an RJ11 jack for connecting to a phone

receptacle

• an RJ45 jack for 10BaseT connection to your

Ethernet LAN (MT3410ZLX)

• an BNC T-connector for 10Base2 connection to

your Ethernet LAN (MT3410ZLX-T/2)

• Driver software loaded on your PC

• Data and/or Fax communications software

Ship Kit Contents

Your MT3410ZLX is shipped from the factory with

the following:

• an MT3410ZLX PCMCIA LAN/Fax/Modem Card

• one cable with a 15-pin detachable connector

(to PC card) terminated on one end; with the

other end of the cable splitting into one RJ-11

plug for PSTN connection and one RJ-45 plug

for LAN connection.

• one 3-1/2” Software Drivers diskette

• User’s Manual (this manual)

• Fax/Modem communications software disk

Your MT3410ZLX-T/2 is shipped from the factory

with the following:

• an MT3410ZLX-T/2 PCMCIA LAN/Fax/Modem

Card

• Phone cord with RJ-11 plug

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