Mozaex ShowStar Manuel utilisateur

ShowStar User Guide

S e p t em b e r 26th,2011

S h ow S t a r E n t e r ta i n m e n t S e r ve r

Mozaex™ ShowStar User Guide

Read Me First

Purpose of this User Guide

This User Guide is meant to serve as a detailed informational guide on how to setup

and operate the Mozaex ShowStar™ Entertainment Server. This User Guide is the

only document written on the setup, use and maintenance of the ShowStar.

Product Returns and Refunds

*IMPORTANT –You may for any reason within 15 days of purchase arrange

with your reseller or Mozaex the return of the ShowStar for a refund for any

reason including if you do not agree with any of the Terms, Conditions,

Specifications, functional limitations or Copyright Disclaimers stated in the Guide.

*Notice –ShowStar may not be able to load or play some or all movie discs.

Since the ShowStar does not include any movie disc decryption software it may not

be able to load or play some or all movie DVDs and Blu-ray discs.

The ShowStar‘s included licensed physical disc decryptor will allow you to play most if

not all physical movie discs but not neccessarily discs that have been loaded on to the

ShowStar‘s hard drive. Most if not all unencrypted movie discs loaded onto the

ShowStar should also play. Most if not all commercial movie discs are encrypted so

this limitation applies to most if not all commercial movie discs.

If you decide to use 3rd party software to to load movies on to the ShowStar‘s hard

drive and do not agree to the terms and disclaimers stated in this Guide including the

Hold Harmless Agreement, then you should contact your reseller or Mozaex to request

the return of the ShowStar for a refund.

15 Day Money Back Return Policy

If you purchased the ShowStar directly from a Mozaex Authorized Dealer or from the

Mozaex online shopping site www.mozaex.com/shop then you are entitled to a 15 day

money back guarantee based on the terms and conditons defined below. If you did

not purchase the ShowStar directly from an Authorized Dealer or from the Mozaex

online web shopping site then you must first try to contact the respective reseller to

arrange for a return and refund.

Refer to the Terms and Conditions located in this Guide for information regarding

general product returns and warranty repair terms and conditions.

Mozaex™ ShowStar User Guide

Is the Mozaex ShowStar 100% legal?

Yes, the ShowStar is 100% legal. Mozaex and their products are 100% legal since

Mozaex does not make, sell, provide or induce the use of any unlicensed decryption

tools. The user has sole legal responsibility for using any non-Mozaex software

including movie decryption tools.

Notice –ShowStar may not be able to load or play some or all movie discs.

If you decide to use the ShowStar to load movies using 3rd party software and do not

agree to the terms and disclaimers stated in this Guide including the Hold Harmless

Agreement, then you should return of the ShowStar for a refund.

Refer the section on the prceding page entitled “Product Returns and Refunds“ for

more information regarding this subject.

Where can I learn more about the legal issues surrounding decryptors?

Refer to the section ―What about copyright laws?“ in this Guide and to the FAQ

section on either the Mozaex or ShowStar web site for more information regarding

the legal issues surrounding movie decryption software. You should also consult with

a legal expert on the issue if you have any concerns or questions.

By accepting the Terms and Conditions stated in this User Guide and as part of the

purchase agreement you entered into with Mozaex or a reseller you agree to hold

Mozaex harmless from any data, financial, legal or any other losses that might arise

from your use of the ShowStar with non-Mozaex software including but not limited to

movie decrytion software.

Mozaex respects the copyrights of all media publishers. Mozaex does not condone

violating these copyrights through illegal copying or other means. Mozaex does not

ship its products with any Movie ―decrypting‖ software that may be used to

violate copyright laws including the Digital Millennium Copyright Act (DMCA).

Use of this product including any software that is loaded onto the product or hardware

that is attached to the product for any illegal purpose is strictly prohibited. In

particular but not limited to, it is agreed that you will not load any content onto the

ShowStar that you do not rightfully own and possess whether that content be movies,

music, photos or any other media.

All other content license rules and regulations as defined by the copyright holder shall

be adhered to including but not limited to the prohibition of any illegal distribution or

copying of any content that has been loaded onto the ShowStar.

Mozaex™ ShowStar User Guide

Technical Support

How to Obtain Service

Mozaex and it‘s network of over 750 Authorized Dealers are well trained and equipped

to inspect, update your software or if necessary troubleshoot your ShowStar on the

phone or over the Internet using our unique SurePlay remote online full system Login

service.

Contact Either Mozaex or the Dealer you purchased the ShowStar

Do not hesitate to contact your Dealer where you purchased the ShowStar or if your

Dealer is not available please contact the Mozaex Support Department if you have

any questions or are experiencing any problems with your ShowStar.

We take pride in ensuring that all of our customers are fully satisfied and that they

will enjoy using the ShowStar for many years to come .

Mozaex provides a free telephone, Web and email support service to Authorized

Dealers only. With our unique SurePlay™ service we can if necessary work in

conjunction with your Mozaex Dealer to login to your Mozaex system over the internet

and perform remote online software updates, maintenance and checkups.

We look forward to serving you!

The Mozaex Customer Support Department

Support Contact Information

Mozaex

3785 South 700 East

Salt lake City, Utah 84106 USA

Support: 800-866-9797 or 801-685-9000

Support Email: support@Mozaex.com

Hours: 9am to 5pm Mountain Time, USA

Web Site: www.Mozaex.com

Sales: 800-866-9797 or 801-685-9000

Sales E-mail: sal[email protected]

Mozaex™ ShowStar User Guide

Return Merchandize Authorization (RMA) Information

Follow these steps to get your ShowStar returned for refund or for service:

Purchased from the Mozaex Web Site –Contact the USA Mozaex office at the emails and

the following numbers listed in this Guide to obtain an Return Merchandize Authorization (RMA)

Number.

Mozaex‟s Customer Service number: (801) 685-9000 or (800) 866-9797.

Purchased from Dealer - Contact your Authorized Mozaex Dealer. Contact the Authorized

Mozaex Dealer that you purchased the product from to request a refund or for servicing. If you

are unable to contact your Mozaex Dealer then contact: Mozaex‟s Customer Service at the

numbers above.

If the product needs to be returned to the factory you need to first obtain a Return Material

Number (RMA). Please provide the original invoice number, receipt date, serial number, and

description of the product to be returned and if applicable, the return address where the

product should be returned to. Products may be refused without an assigned RMA.

International customer outside of the USA and Canada –For immediate servicing there

may be a Dealer or Distributor that is located in your respective Country. Please refer to the

www.Mozaex.com web site for contact information for the Dealer/Distributor nearest you.

Locate a dealer/distributor link: http://www.mozaex.com/HowToBuy/FindADealer.aspx

While basic servicing and technical support is typically available through an authorized Mozaex

Dealer or Distributor, it is recommended that you contact the Mozaex Headquarters for

immediate critical servicing or returns.

2. Return the product freight prepaid within 10 days of the issuance of the issued RMA number.

Post the RMA number clearly on the outside of the box or mailing label. Note: If you do not

mark the RMA number on the outside of the box, your shipment may be refused at the time of

delivery. Freight collect returns will be refused.

Mozaex™ ShowStar User Guide

Table of Contents

Read Me First .................................................................................... 2

Technical Support.............................................................................. 4

Support Contact Information............................................................. 4

Return Merchandize Authorization (RMA) Information ..................... 5

Table of Contents ……………………………..…………………………………….....6

Typical Setup and Operation Issues .................................................. 6

Safety Instructions............................................................................ 9

ShowStar Models............................................................................. 13

AC Power Requirements ................................................................... 15

Setting Up The ShowStar................................................................. 16

Quick System Setup Checklist ......................................................... 16

Installing Software and Loading Media with the FlashLoader Utility........ 22

Controlling the ShowStar ................................................................ 24

IR Hand Held Remote Control ........................................................... 24

ShowStar IR Remote Control ............................................................ 25

Optional - RF Wireless 1 Way Control Keyboard .................................. 26

Main Menu ....................................................................................... 27

Movies ............................................................................................. 28

The Movies Menu ............................................................................ 28

Browsing the Movie Library .............................................................. 29

Parental Rating Control - Hide/Unhide Movies ..................................... 29

Movie Information Screen ................................................................ 29

Deleting a Movie ............................................................................. 30

Playing a Movie............................................................................... 30

Setting Movie Playback Options......................................................... 30

Resuming a Movie ........................................................................... 30

Playing or Loading a Movie Disc on the ShowStar Drive........................ 31

Mozaex™ ShowStar User Guide

Music............................................................................................... 33

The Music Menu .............................................................................. 33

Browsing/ Playing Music by Album Cover Art ...................................... 34

Browsing/ Playing Music by Artist, Genre or Playlist ............................. 35

Playing or Loading a Music Disc on the ShowStar Drive ........................ 36

Loading and Deleting Music Over the Network .................................... 37

Videos ............................................................................................. 37

Photos ............................................................................................. 38

Loading and Deleting Photos Over the Network................................... 38

The Photos Library .......................................................................... 38

The Photos Library –continued ......................................................... 39

View/ Search Library of Photos ......................................................... 39

Select a Photo for Display ................................................................ 39

Display a Slideshow of Photos........................................................... 39

Managing Media From a Networked PC……………………………………..…40

Weather .......................................................................................... 39

NetPlay –Online Media Channels .................................................... 42

Subscription Fees............................................................................ 42

Mozaex Compatibility, Performance Warranty Disclaimer...................... 42

EasyUp –Software Update Utility.................................................... 43

iPlay –iTunes Movie/Music Player .................................................. 44

Settings........................................................................................... 48

The Main Settings Menu ................................................................... 48

General Settings ............................................................................. 49

Movie Settings ................................................................................ 50

Music Settings ................................................................................ 52

Photo Settings ................................................................................ 53

Main Menu Settings ......................................................................... 54

Adjust Display ................................................................................ 55

System Volume............................................................................... 56

Troubleshooting .............................................................................. 57

Basic System Troubleshooting......................................................... 59

Terms and Conditions of Sale .......................................................... 63

License Information ........................................................................ 65

Mozaex™ ShowStar User Guide

Typical Setup and Operation Issues

The following is a list of known technical issues with the current release of the

ShowStar. Refer to the Troubleshooting section at the end of this Guide for more

details on these and other technical issues.

1. I Can‟t Hear any Audio when Playing a Movie

This is a common issue where the ShowStar‘s audio interface has not been setup to

match up with the attached analog stereo or digital surround sound system. Refer to

the ShowStar Audio Setup section on how to correct this problem.

2. New Movie Cover Art does not appear immediately in Library.

You will need to either load at least as many Movies there are available places in one

screen. So for example the factory default is 4 columns by 1 row which means that

you will need to have at least 4 movies loaded before the cover art appears without

having to restart the ShowStar. The ShowStar may be shipped with some test

movies to test with. If so then you may only need to load a couple movies to fill the

first 4 movie cover art. Once you have 4 or more movies loaded then you can

increase the number of rows and columns of cover art displayed in the Home-

Options-System Settings-Movie Settings Menu page.

3. Registration error on start up requires online registration

If an ShowStar Registration Error message is received on power up contact ShowStar

for assistance with the online registration of the ShowStar.

4. Failure to play a movie may be due to a corrupt disc or incompatibility

If a movie does not play when selected, the movie file may be missing or corrupt

even though the Cover Art image is available. Clean the movie disc and then reload

the movie to try and correct the problem.

There are also some movies especially Blu-ray discs that the ShowStar is simply not

compatible with. Blu-ray is an evolving format that requires the software on all Blu-

ray disc ShowStars including the ShowStar to be updated periodically.

5. I am unable to access iTunes to setup iPlay.

While iPlay is a free utility it requires that you contact your dealer or Mozaex Support

assist you in initially setting it up. Refer to the iPlay section below for more info.

More Troubleshooting Hints - Refer to the Troubleshooting section at the end of

this Guide for more details on these and other technical issues that might arise.

Disclaimer: All specifications in this ShowStar Guide are subject to change.

Mozaex™ ShowStar User Guide

Safety Instructions

Please read and follow these instructions for your own safety, and to ensure that your

ShowStar functions properly.

Power Cable and Plug

The following precautions should be followed in order to prevent the ShowStar from

malfunctioning and to prevent electrical shock, fires and injuries:

When disconnecting the power to your ShowStar, always unplug it by pulling the plug

itself and not the cable.

Do not plug in or unplug the power cable with wet hands.

Keep the power cable away from heaters and radiators.

Do not put heavy objects on the power cable.

If you drop the ShowStar or damage it in any fashion, turn it off and disconnect the

power plug.

If the ShowStar produces smoke, strange smells or noises, turn it off and disconnect

the power plug. Contact your dealer or Mozaex immediately.

Where Not to Install the ShowStar

Do not install the ShowStar in any of the following locations:

-In direct sunlight, next to radiators or other heat sources or in vehicles parked in

direct sunlight with all the windows rolled up and the doors closed.

-Locations with extremely high temperatures (95°F or greater) or levels of humidity

(90% or greater).

-Very dusty or sandy locations. Do not place objects on the ShowStar.

-Locations where there are vibrations, shaking or slanted surfaces underneath. This

could damage the components in the ShowStar.

-Keep the ShowStar away from flower vases, bathtubs, sinks, etc., and from locations

where the ShowStar is exposed to precipitation. The ShowStar may be severely

damaged if any liquid/condensation enters it.

Housing and Internal Components

Never remove or open any part of the housing or attempt to perform any repairs

yourself. Any maintenance or repair work should be done by a qualified repair person.

Opening the ShowStar will void the product warranty.

Mozaex™ ShowStar User Guide

ShowStar Overview

Welcome to ShowStar

Thank you for choosing Mozaex.

ShowStar is designed to make luxury entertainment easier, more exciting and simple.

Feel free to contact us if you have any questions or problems.

Who is Mozaex?

Over the past 28 years the people who founded Mozaex have shipped over 50,000

media sharing appliances to companies including Gateway, NEC and Dell plus

thousands of luxury custom home, yacht and hotel clients in 25 countries through a

network of over 750 Authorized Mozaex Dealers, 20 International Distributors and 10

USA/Canadian Independent Representative Firms.

We are the recipient of numerous industry corporate and press awards for quality,

value, service and reliability. You can learn more by visiting www.mozaex.com.

Our committment to you is to deliver the ShowStar with the best:

Reliability

Service

Quality

Value

We welcome the opportunity to introduce you to the exciting new world of luxury

home entertaiment. We are always open to your suggestions on how to improve your

entertainment experience so please don‘t hesitate to send us your comments.

Thank you for putting your trust in Mozaex.

We are here to serve you!

The Mozaex Support Team

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