Morvelli FHD-30 Manuel utilisateur
Website: Morvelli.com
Support: support@morvelli.com
Live Chat on Morvelli.com
Warranty Service
FAQ/Troubleshooting
Features and Device Overview
Principles of Work
Camera Elements Description
Status lights & Sound Description
Connection & Installation
Connection & Installation (iOS)
Connection & Installation (Android)
Settings and Control Device
Smart Life Main Menu
Camera Menu
Camera Settings
Storage Options
Storage Options for Records
Maintained Memory Cards
microSD slot
Access to the camera for other users
Application for Windows and Mac
Accessing the camera using an internet
browser
Package including
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WARRANTY SERVICE
Thanks for your order and your trust.
WiFi camera Morvelli FHD30 has a 12-months warranty.
The warranty starts from the date of purchase of the
camera.
We will continue to improve quality
of our product. If you have any
problems in using our product,
please contact us as soon as possible.
We will give you the best possible
solution within 24 hours, all your
feedback, questions or concerns
will help us improve our service and
product quality.
Product Service: support@morvelli.com
Website: www.morvelli.com
(Live chat with technical support on the our site)
At www.morvelli.com you can always nd more recent
and extended instructions of our products.
Note: Because of regular software updates, there may
be some discrepancy between the manual instruction
and updated application interface.
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I can’t create a
Smart Life account
(I don’t receive
When the camera
is turned on, it
does not make
any sounds and
The camera does
not turn on after
updating the latest
The camera does
not read the QR
code
Check the SPAM folder in
your e-mail
2) Sign up for an account
through the recommended
email services: Gmail, Bing,
Yahoo
Register an account via your
mobile phone number
It may happen as the result of
a failed update installation. To
solve the problem, contact us via
support@morvelli.com and we
will send you the latest rmware
and update instructions
It may happen as the result of
a failed update installation. To
solve the problem, contact us via
support@morvelli.com and we
will send you the latest rmware
and update instructions
This may happen if the camera
is not in QR code reading
mode. Reading mode is fast
ashing red lights, if the status
indicator (ashing lights) is blue
or unblinking red, you need
to reset (hold down the reset
key button on the back of the
camera for 7-10 seconds) and try
again.
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Night backlight
does not work
Can’t connect
camera
indication does not
reach 100%
indication of the
camera connection
Connecting to
another Wi-Fi
network (or if you
changed your Wi-Fi
Perhaps the camera is installed
next to (or opposite) a mirror or
light surface. In this case, the IR
illumination dazzles itself when
turned on, move the camera
to another location or disable/
enable forced night mode in the
camera settings
Perhaps You have entered the
wrong Wi-Fi password
Perhaps you do not have a
password for Wi-Fi (you need to
set it)
Perhaps you have an outdated
type of Wi-Fi – WEP encryption
installed (You must change it to
WPA / WPA2)
The camera is too far from
the Wi-Fi router (for the rst
connection, move the camera
closer to the router)
You need to disconnect the
camera from your account (or
reset using the button on the
back of the camera, holding it
for 5-10 seconds) and reconnect
the camera to the new Wi-Fi
network
Make sure there are no
stickers or dirt on the camera.
Make sure that the camera
lens is directed exactly at the
smartphone with the QR code,
and not to the side. If necessary,
correct the direction of the
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Don’t receive
motion in camera
The camera will not
connect to my Wi-Fi
router
Video archive not
loading (or loading
The camera does
not indicate the
memory card
Motion sensor mode is not
enabled
Detection notications are
not congured in Smart Life
account
Detection notications are not
congured in your smartphone
Perhaps you have a router (Wi-
Fi network) that operates
at 5GHz. Solution: Connect
the camera use WIFI extender
(increases the range of the
Wi-Fi signal and converts the
frequency from 5Ghz to 2.4GHz)
If your router operates at two
frequencies (5Ghz and 2.4GHz),
try temporarily to disable the
5GHz frequency, connect the
camera, and then turning 5GHz
back on
There is no internet
No Wi-Fi signals
Wi-Fi signal is too weak
Wi-Fi signal is weak
Low internet speed (in your
router or smartphone)
Try to format the card to the
FAT32 le system
Try to format the memory
card through the Smart Life app
The memory card is not
maintained by the camera (The
camera maintains microSD
memory cards 16, 32, 64 and
128Gb)
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FEATURES AND DEVICE OVERVIEW
PRINCIPLES OF WORK
The Morvelli FHD30 Wi-Fi camera is designed for
remote online monitoring indoors. The device records
movements in the frame and continuous video on an
external microSD-card, also it can safe “alarm” videos in
the “cloud” archive.
The main cases to use the camera:
The camera is designed for indoor monitoring
(house, apartment, ofce, garage, living room,
bedroom, nursery, hallways etc).
Video surveillance of the:
1. Elderly
2. Pets
3. Children
4. Guests
5. Colleagues and subordinates
6. The backyard
The Morvelli FHD30 camera has very high
level of information protection against
unauthorized access (AES encryption type
- 128). You can be sure that your personal
information is protected and condential.
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Viewing video from the camera is possible anywhere in
the world. Connecting to the camera is possible from
any mobile device (smartphone, tablet) using application
“Smart Life”.
The camera must be connected to the Internet via a
Wi-Fi network (2.4 GHz router), and the smartphone must
have Internet access. The Smart Life app is free for both
owners of Android and iOS devices.
2.4GHz 5GHz
CAMERA ELEMENTS DESCRIPTION
MicroSD cardslot
Reset Button
MicroUSB
Lens
Infrared LEDs
Microphone
Status Lights
Speaker
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There are 4 status indicators (ashing lights)
Flashing red
Start mode. The camera is
waiting for a connection to
a WiFi router (Internet) and
is ready to scan a QR code
from a mobile device
Unblinking red
Boot Mode. When the
camera boots.
Unblinking blue
Normal mode. The camera
is connected and working
normally (There is a
connection to a WiFi router
and the Internet)
Flashing blue
Connection mode.
The camera is trying to
connect* to a previously
congured WiFi router and
to the Internet
Note: If you changed the password from the WiFi router,
the camera must be reconnected.
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Table des matières
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