
Does RiverStone Quartz™ require any special care?
Its lustrous finish does not require special conditioners or polishing. Simply clean up spills with a warm damp cloth
and mild soap.
Is RiverStone Quartz™ a sanitary surface?
Yes. RiverStone Quartz™ is a non-porous surface. This means germs and bacteria can not accumulate with regular
cleaning. RiverStone Quartz™ is an approved surface for food preparation.
Will my quartz countertop fade?
When exposed to UV light engineered quartz can fade. Engineered quartz should be avoided in outdoor applications
for this reason. This usually is not a problem to an indoor countertop.
Will my RiverStone Quartz™ countertop be seamless?
RiverStone Quartz™ is not a seamless product. Seams are generally visible but inconspicuous.
How is a sink or cooktop cut-out determined?
If your layout requires a sink or cooktop cut-out note that the fabricator does not originate and determine the sink
cut-out size and shape but rather the sink maker. These cut outs are not a matter for further modification or debate
but are the exclusive cut-out selected by the fabricator. When creating the sink or cooktop cut-out there is no
remnant.
Do I need to add supports if I have an overhang?
Overhangs 10" should have support added.
Any overhangs 15" or more require support to the floor.
The manufacturer warrants the original purchaser only that this countertop is free from defects in workmanship
and material for its lifetime. The manufacturer, at its sole discretion, agrees to repair or replace the defective
product. If the product must be replaced, the manufacturer will send the replacement product to the store where the
product was purchased. The original purchaser will then, at their own expense, pick up the replacement product.
The original purchaser must also return the defective product to the store where it was purchased, at the purchaser’s
sole expense. This limited warranty does not cover any labor for the replacement of any defective product. This
limited warranty does not cover any damage that has resulted from abuse or misuse of the product. This limited
warrantydoesnotcoveranymitersoreldjointswheretherewasimpropergluingwhenjointswereassembled.
The rights under this limited warranty are limited to the original purchaser and may not be transferred to subsequent
owners. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Sellers shall not be liable for
any special, incidental or consequential damages. THIS SOLE AND EXCLUSIVE REMEDY AGAINST SELLER WILL
BE REPAIR OR THE REPLACEMENT OF ANY DEFECTS as provided herein. As long as the seller is willing or able to
repair or replace the defective product, as provided above, THIS EXCLUSIVE REMEDY shall not be deemed to have
failed of its essential purpose.
Frequently asked Questions
Care & Maintenance
RiverStone Quartz™ Limited Lifetime Warranty
Recommended cleaners include Simple Green®, Rock Doctor cleaner, Mr Clean Magic Eraser®, and denatured alcohol.
To clean the surface, wash with a mild dish washing liquid or powdered detergent; add warm water. Use a soft dish
cloth. Rinse with warm water and dry with cloth. Water is generally all that is needed. A quick wipe will clean most
stains and maintain the rich, lustrous gloss.
For Harder to remove spots, use an all-purpose cleaner or bathroom cleanser. Follow the manufacturer’s instructions.
Rinse with warm water and dry with a soft cloth. Please note, do not use cleansers that contain harsh abrasives.
For stubborn spots, make a paste with baking soda and water. The paste will be slightly abrasive. Work carefully to
keep from damaging the surface you are cleaning. Dip a soft bristle brush into the paste to cover the bristles. Gently
rub the spot with the brush, moving in a circular motion and pressing very lightly. You may also use a Magic Eraser®
following the manufacturer’s instructions for stubborn stain.
Preventing Damages
While RiverStone Quartz™ is designed to withstand heat better than most countertop materials on the market it can be
damaged by extreme temperature changes, whether sudden or prolonged. Always use a trivet or hot pad when placing
hot items on your countertop surface. These items include, but are not limited to, pots, pans, or crock-pots.
•Neverexposeyourcountertopsurfacetoharshchemicals, such as oven cleaners, drain cleaners, paint
removers, acids, etc.
•AvoidcuttingdirectlyonRiverStoneQuartz™countertops, always use a cutting board.