MGI ZIP X3 User Manual 1918
9.0 Warranty
9.1 Warranty Policy
The MGI ZIP caddy is covered by a Limited* manufacturer’s
warranty from the date of purchase. Duration of this warranty is:
– 2 years on parts*
– 2 years on Lithium batteries and chargers
*MGI or an authorized service center will repair or replace any
parts found to be defective in materials or workmanship under
normal use provided that:
1. The MGI ZIP caddy has been properly used, maintained and
regularly serviced [see section 10.4]
2. The replacement or repair is performed by an authorized
MGI service center or the owner with MGI approval.
3. The caddy has been registered online.
9.2 Warranty Exclusions
The following events will void warranty:
• Any alteration performed by non-authorized people
or companies.
• Fitting of parts or accessories not recommended by MGI.
• Any damage caused by continued operation of the
motorized caddy after it is known to be defective.
• Damage to seat and/or seat support bracket on caddy
• Damage caused by ingress of water into motor/gearbox
and other major components
• Damage caused by caddy going into bunkers and other
course hazards
• All implied warranties [save those preserved by statute] are
excluded. Liability for consequential damages under any
and all warranties are excluded to the extent exclusion is
permitted by law.
9.3 Parts Installed During Warranty
Warranty coverage for components installed during a motorized
caddy’s warranty period shall consist of the duration of the
caddy’s warranty period, provided the warranty installation is
performed by MGI, an authorized service center or the caddy
owner on approval. Replacement of parts under warranty will not
extend the warranty of the caddy or parts.
10.0 Preventative Maintenance Program
To properly provide for the continued operation of your MGI
ZIP caddy, MGI has introduced its Preventative Maintenance
Program [PMP]. The PMP consists of work to be carried out by
both the owner and authorized service centres. To properly
maintain the warranty of your MGI motorized caddy, it is essential
that this work is carried out. If the work carried out by the
authorized service center is to replace parts that are part of the
maintenance schedule, the owner will be charged for the parts
and labor. If the work to be carried out is part of warranty, MGI will
bear the cost.
10.1 Cleaning Your MGI ZIP Caddy [See Maintenance Schedule]
• For years of good operation, your caddy requires care and
attention.
• Keep your caddy clean by using a cloth with warm water
and a mild detergent.
• Do not hose down your caddy under any circumstance, as
the caddy has electronic components.
• Ensure that the seat stem bracket is free from sand.
• Do not submerge your caddy in water as it will cause
irreparable damage.
• Clean the caddy battery base when the battery is removed
from the caddy.
10.2 Rear Wheel Axles Maintenance [See Maintenance Schedule]
The rear wheel stub axles need to be lubricated regularly. Remove
the rear wheels by depressing the spring clip and at the same
time pull off the wheel. Apply Petroleum Jelly or light grease to
the stub axles. Use a very small amount as the grease can attract
sand. If you play in sandy conditions you should clean the axle
and regrease fortnightly.
10.3 Upper and Lower Bag Strap Maintenance [See Maintenance
Schedule]
The bag straps should be replaced as per the Service Schedule.
The upper bag strap can be replaced by:
• Removing the left and right hand straps form the upper bag
support
• Undo and remove the screws holding the strap in position on
the bag support
• Remove and replace both bag straps
• Insert bag strap securing screws.
10.4 MGI Service Schedule
It is the owner’s responsibility to ensure that all periodical checks,
necessary adjustments and services are carried out. If in doubt
please contact the MGI service center on 1300 644 523. Any work
performed on your caddy should be recorded on your service
record (see page 21) regardless of the work.
