AtMerosswestrivetoassureyoursatisfaction.We
apologizeforanyinconvenience withtheinstallation or
operationoftheswitchandarehappytoassistat
support@meross.com.
1.
WhatshouldIdowhenIcan’tturnthewallswitch
on/off manually?
Please check the Status LED. If the LEDs are off:
•
Make surethatyourestorepower tothewallswitch
atthe circuit breaker.
•
MakesuretheWallSwitchiswiredcorrectly.Please
consult withaqualified electrician.
2.
What should I dowhen my hleross app isunableto
control the
added WallSwitch?
Please check the following:
•
CheckthemainWi-Fi'sInternetconnection.
•
MakesurethatmainWi-Fi'spasswordhasn'tbeen
changed.
•
Donotuseametalfaceplate withtheWallSwitchas
thatwilldecrease theWi-Fisignal.
•
Factoryresetsmartswitchandtrytoadditagain.
- 4-