Merging Technologies HAPI Manuel utilisateur

Hapi User Manual

Merging Technologies

Le Verney 4, CH-1070 Puidoux Switzerland

www.merging.com/horus T : +41 21 946 04 44 F : +41 21 946 04 45

Hapi User Manual

Revision 0.06 8.06.15

www.merging.com/hapi Page 2

Hapi User Manual

Contents

Hapi Warranty Information......................................................................................................................9

Contacting Merging .................................................................................................................................9

Introduction to Hapi...............................................................................................................................10

Hapi block diagram................................................................................................................................11

Hapi modules interconnection diagram ..............................................................................................12

Hapi optional cards...........................................................................................................................................................15

Hapi cables ...........................................................................................................................................................................23

Hapi key features ...................................................................................................................................28

Hapi Modules Capabilities .............................................................................................................................................30

Hapi Modules Latencies..................................................................................................................................................30

Installing an additional Hapi I/O Module..............................................................................................31

Installing a Hapi MADI Module (MADM or MADS are optional) ....................................................................32

Assembling the rack mount ears .........................................................................................................34

Installing the Merging PCIe Ethernet Controller Card NET-MSC-GBEX1.......................................35

Hapi power ON .......................................................................................................................................37

Hapi OLED screen interface..................................................................................................................39

Hapi Menu Hierarchy.......................................................................................................................................................39

Screen navigation ..............................................................................................................................................................40

Home Screen........................................................................................................................................................................40

Volume Menu ......................................................................................................................................................................41

Meters Menu........................................................................................................................................................................41

A/D Meters Sub-Menu (Meters)..................................................................................................................................41

D/A Meters Sub-Menu (Meters)..................................................................................................................................42

Input Levels Sub-Menu (Meters) ................................................................................................................................42

Output Levels Sub-Menu (Meters) .............................................................................................................................42

Meters Settings Menu ......................................................................................................................................................43

I/O Menu ...............................................................................................................................................................................43

Sync Sub-Menu (I/O) .......................................................................................................................................................43

Refs Sub-Menu (I/O) ........................................................................................................................................................44

Timecode Sub-Menu (I/O).............................................................................................................................................45

Status Sub-Menu (I/O) ....................................................................................................................................................45

PreAmp Menu .....................................................................................................................................................................46

Setup Menu...........................................................................................................................................................................48

Formats Menu (Setup).....................................................................................................................................................48

Routing Menu (Setup) .....................................................................................................................................................49

Routing: Source Configuration.....................................................................................................................................49

Modules Menu (Setup) ....................................................................................................................................................50

Heaphone Menu .................................................................................................................................................................52

Modules: MADI Sub-Menu .............................................................................................................................................52

Modules: A/D Sub-Menu ................................................................................................................................................53

Modules: ADA Sub-Menu................................................................................................................................................53

Modules: D/A Sub-Menu ................................................................................................................................................54

Modules: Loopback (hidden menu, available only for debug use) ...............................................................54

Presets Menu (Setup).......................................................................................................................................................55

System (Setup): ..................................................................................................................................................................56

Network Menu (Setup)....................................................................................................................................................57

Info (Setup):.........................................................................................................................................................................57

ERROR Menu .......................................................................................................................................................................58

EXIT Menu ............................................................................................................................................................................58

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Hapi User Manual

Hapi Web Control access......................................................................................................................59

Installing and accessing the Hapi Control interface remotely ........................................................................59

The Hapi embedded User Manual...............................................................................................................................62

Hapi & Horus setup examples ..............................................................................................................65

Hapi Firmware update procedure.........................................................................................................71

Hapi troubleshooting.............................................................................................................................76

Hapi on screen Error Report.........................................................................................................................................76

How to provide Merging Support with a Hapi debug dump file ....................................................................78

Cannot access Hapi remotely in Maintenance mode for Firmware update ..............................................78

Firewall and Antivirus.....................................................................................................................................................78

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Hapi User Manual

IMPORTANT SAFETY AND

INSTALLATION INSTRUCTION

SAVE THESE INSTRUCTIONS

INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC

SHOCK, OR INJURY TO PERSONS

WARNING –when using electric products, basic precautions should be followed, including the following:

1. Read all of the safety and installations instructions and explanation of graphic symbols before using

the product.

2. The product must be grounded otherwise it could malfunction or breakdown. Grounding provides a

path of least resistance or electric current to reduce the risk of electric shock. This product is equipped

with a power supply cord having an equipment-grounding conductor and a grounding plug. The plug

must be plugged into an appropriate outlet which is properly installed and grounded in accordance with

all local codes and ordinances.

DANGER –Improper connection of the equipment-grounding can result in a risk of electric shock. Do

not modify the plug provided with the product –if it will not fit the outlet have a proper outlet installed

by a qualified electrician. Do not use an adapter that defeats the function of the equipment-grounding

conductor. If you are in doubt as to whether the product is properly grounded, check with a qualified

serviceman or electrician.

3. Do not use this product near water –for example, near a bathtub, washbowl, kitchen sink, in a wet

basement, or near a swimming pool, or the like.

4. This product should only be used with a stand or cart that is recommended by the manufacture.

5. This product, either alone or in combination with an amplifier and speakers or headphones, may be

capable of producing sound levels that could cause permanent hearing loss. Do not operate at a high

volume level or at a level that is uncomfortable. If you experience any hearing loss or ringing in the

ears, you should consult an audiologist.

6. The product should be located so that its location or position does not interfere with its proper

ventilation.

7. The product should be located away from heat sources such as radiators, heat registers, or other

products that produce heat.

8. The product should be connected to a power supply only of the type described in the operating

instructions or as marked on the product.

9. The power-supply cord of the product should be unplugged from the outlet when left unused for a

long period of time. When unplugging the power supply, do not pull on the cord, but grasp it by the

plug.

10. Care should be taken so that objects do not fall and liquids are not spilled into the enclosure through

openings.

11. The product should be serviced by qualified service personnel when: A. The power supply cord or

plug has been damaged. Objects have fallen, or liquid has spilled into the product, or C. The product

has been exposed to rain, or D. The product does not appear to be operating normally or exhibits a

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Hapi User Manual

marked change in performance, or E. The product has been dropped, or the enclosure damaged.

12. Do not attempt to service the product beyond that described in the user maintenance instructions.

All other servicing should be referred to qualified service personnel.

13. WARNING - Do not place objects on the power supply cord, or place the product in a position

where anyone could trip over, walk on, or roll anything over cords of any type. Do not allow the

product to rest on or be installed over cords of any type. Improper installations of this type create the

possibility of a fire hazard and/or personal injury.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to

alert the user to the presence of uninsulated "dangerous voltage" within the product's

enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the

presence of important operating and maintenance (servicing) instructions in the

literature accompanying the product.

No part of this documentation may reproduced in any form whatsoever or be stored in any data retrieval

system without prior written permission of the copyright owners.

This documentation is supplied on an as-is basis. Information contained within this documentation is

subject to change at any time without notice and must not be relied upon.

All company and product names are ™ or Registered Trademarks ® of their respective owners.

Windows 7 is a trademark of Microsoft Corporation.

Merging Technologies makes no warranties express or implied regarding the Hapi embedded software,

its quality, performance, merchantability or fitness for a particular purpose. The software is supplied “as

is” you, the purchaser, are assuming the entire risk of the results of using this Merging Technologies

software.

In no circumstances will Merging Technologies, its owners, directors, officers, employees or agents be

liable to you for any consequential, incidental or indirect loss or damages including loss of time, loss of

business, loss of profits, loss of data or similar resulting from the use of or inability to use the Merging

Technologies hardware and or software or for any defect in the hardware software or documentation.

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Hapi User Manual

IMPORTANT NOTICE:

Please read the following information very carefully before attempting any installation. Failure to comply with the

precise instructions may result in damage to your Merging hardware. Please read this entire section of the manual

carefully before installation.

STATIC DANGER NOTICE:

Please note that the Hapi contains delicate electronic components that can be damaged or even destroyed when

exposed to static electricity. Take all necessary precautions not to discharge static electricity when touching any of

the Hapi connectors.

Product Regulatory Compliance

The Merging Hapi Network Converter is designed and tested to meet the standards and regulations listed in the

following sections.

Product Safety Compliance

Hapi complies with the following safety requirements:

UL 1950 –CSA 950 (US/Canada).

EN 60 950 (European Union).

IEC 60 950 (International).

CE –Low Voltage Directive (73/23/EEC) (European Limits).

EMKO-TSE (74-SEC) 207/94 (Nordics).

Product EMC Compliance

The system has been tested and verified to comply with the following EMC regulations:

FCC (Class A Verification) –Radiated and Conducted Emissions (USA).

CISPR 22, 3rd Edition (Class A) –Radiated and Conducted Emissions (International).

EN45022 (Class A) –Radiated and Conducted Emissions (European Union).

EN45024 (Immunity) (European Union).

EN6100-3-2 & -3 (Power Harmonics and Fluctuation and Flicker).

CE –EMC Directive (89/33/EEC) (European Union).

Electromagnetic Compatibility Notices

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this

device may not cause harmful interference and (2), this device must accept any interference received, including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority

to operate the equipment. The customer is responsible for ensuring compliance of the modified product.

Only peripherals (computer input/output devices, Ethernet switches, terminals, printers, etc.) that comply with

FCC Class B limits may be attached to this computer product. Operation with noncompliant peripherals is likely

to result in interference to radio and TV reception.

All cables used to connect to peripherals must be shielded and grounded. Operation with cables, connected to

peripherals that are not shielded and grounded, may result in interference to radio and TV reception.

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Hapi User Manual

Environmental Limits

System Office Environment Parameter Limits

Operating Temperature +5 degrees C to +45 degrees C with the maximum rate of change not to exceed 10

degrees C per hour.

Non-Operating Temperature -40 degrees C to +70 degrees C

Non-Operating Humidity 95%, non-condensing @ 30 degrees C

Operating Shock No errors with a half sine wave shock of 2G (with 11-millisecond duration).

Package Shock Operational after a free fall, 60 cm depending on the weight.

ESD 15kV per Merging Environmental Test Specification

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Hapi User Manual

Declaration of Conformity

According to

EMC Directive 2004/108/EC

Product Horus

Manufacturer Merging Technologies SA

Le Verney 4

CH-1070 Puidoux

Switzerland

Electrical Rating 90-260 VAC, 50/60 Hz, 0.2 A (at 230V)

Standards EN 55103-1:2009, EN 55103-2:2009, EN 61000-3-

2 :2006+A1+A2, EN 61000-3-3 :2008

Detailed specifications of the tested and certified product are shown in the

following Test Report:

Test report Ref No: 16'835 Issued Date: June 2012 by Montena EMC SA

The CE label is affixed on the rear of left side of the Horus unit as per below :

Date 12 June 2012

Claude Cellier

President

Merging Technologies S.A.

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Hapi User Manual

Hapi Warranty Information

This product is warranted to be free of defects in materials and workmanship for a period of one year

from the date of purchase. Merging Technologies, Inc. extends this Limited Warranty to the original

purchaser.

In the event of a defect or failure to confirm to this Limited warranty, Merging Technologies, Inc. will

repair or replace the product without charge within sixty (60) days. In order to make a claim under this

limited warranty, the purchaser must notify Merging Technologies, Inc. or their representative in writing,

of the product failure. In this limited warranty the customer must upon Merging Technologies, Inc.

request, return the product to the place of purchase, or other local designation, for the necessary

repairs to be performed. If the consumer is not satisfied with the repair, Merging Technologies, Inc. will

have the option to either attempt a further repair, or refund the purchase price.

This warranty does not cover: (1) Products which have been subject to misuse, abuse, accident,

physical damage, neglect, exposure to fire, water or excessive changes in the climate or temperature,

or operation outside maximum rating. (2) Products on which warranty stickers or product serial numbers

have been removed, altered or rendered illegible. (3) The cost of installations, removal or reinstallation.

(4) Damages caused to any other products. (5) Do not attempt to service the equipment. There are no

user serviceable parts inside*. Please refer all servicing to an authorized Merging sales partner. Any

attempt to service the equipment will expose you to a risk of electric shock, and will void the

manufacturer’s warranty.

* Replacing or adding a AD, DA or MADI module and adjusting the DA module dip switch (output) is permitted

under the supervision of a Merging sales partner. Any other modification will void the Hapi warranty.

Contacting Merging

International Office:

Merging Technologies S.A.

Le Verney 4

CH-1070 Puidoux

Switzerland

Phone: +41 21 946 0444

Fax: +41 21 946 0445

USA:

Merging USA (Independent Audio)

43 Deerfield Road

Portland,

ME 04101-1805

United States of America

Phone: +1 (207) 773 2424

Fax: +1 (207) 773 2422

For all documentation inquiries or suggestions for improvement:

www.merging.com

Merging technologies SA.

Product features and specifications are subject to change without notice.

Merging Technologies SA shall not be liable for technical or editorial errors contained herein, nor for

incidental or consequential damages resulting from the furnishing, performance or use of this manual.

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Hapi User Manual

Introduction to Hapi

Modular by Design

Hapi, the son of Horus. Born from the most flexible and sonically transparent audio interface and

providing the same RAVENNA / AES67 connectivity as its father, Hapi is both the perfect primary

interface for smaller systems as well as the ultimate accessory for a system using Horus where control

room I/O is required. Hapi was designed to give its users an Audio I/O channels flexibility while offering

an unprecedented level of quality in such a small form factor.

Providing as standard; 8 channels of AES- EBU I/O plus 8 ADAT or 2 SPDIF I/O (on TOSLINK) and 2

slots for AD8D/AD8P, DA8/DA8P and MADI option cards. Once the Hapi is fully loaded with option

cards, it is capable of achieving 88 inputs and 90 outputs @ 1FS There are indeed 2 more output

channels than input channels, including the Stereo Headphone Monitoring.

Route Signal Anywhere

Hapi has been designed so that any input can be routed to any number of outputs as required

simultaneously. With comprehensive routing pages accessible both locally on the touchscreen and by

remote access using a standard web browser, Hapi is the answer to signal flow management in your

studio.

Green Built

For environmentally-conscious users, Hapi has been designed meticulously in order to keep power

consumption at an incredible minimum. A fully loaded Hapi running all channels of phantom power will

only draw about 30W, making it more affordable to run than your kitchen lights.

Hapi Key Features

• Up to 88 inputs and 90 outputs @1FS

• 8x AES/EBU + 8x ADAT or 2x SPDIF (Optical)

• Works from 44.1kHz to 192kHz (Premium up to DXD/DSD256)

• Signal routing from any input to any combination of outputs

• RAVENNA / AES67 Compatible

• Browser-based remote access using any web enabled device

• AC or DC power supply options

• Modular design for additional analog and Digital I/O

• Near-zero latency from in to out (<1ms)

• Main rotary control button

RAVENNA

The Hapi has been designed so that the MADI, AES, SPDIF/ADAT and Analog modules can all feed

into or take their sources from the network over RAVENNA streams, providing up to 88 channels of I/O

@ 1FS over a single CAT5e or CAT6 cable to any other RAVENNA devices on the network.

The RAVENNA connection on the Hapi allows for not only audio, but also control and sync information

to flow through as well. Send Timecodes and Wordclock directly to the Hapi unit over the same network

as your audio. The RAVENNA port even provides for remote control access to the configuration and

entire routing of the unit itself! Support for: LTC/Video Ref/WCK

RAVENNA is a layer 3 IP based protocol. In environments where existing networks are already in

place, RAVENNA subnets can slip right into place with no additional outlay. In laymen’s terms, this

means that you can connect your Hapi to a properly configured network exactly as you would your PC

or Mac, with no additional technology required.

RAVENNA is a “mission critical” protocol, meaning that is has been designed to ensure immensely low

jitter rates and latencies (sub-millisecond) and ensures that every single sample gets to where it needs

to go without fail. Hapi also provides a secondary, redundant RAVENNA connection allowing for

uninterrupted use, even when a network connection fails.

Refer to the RAVENNA User Guide and the MassCore-RAVENNA Configuration Guide for more details

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