Media5 Mediatrix 4104 Manuel utilisateur

Discover the Power of 5

RoHS

COMPLIANT

2002/95/EC

Reference Manual

Mediatrix®4104

SIP Version

Product Version 5.0 Document Revision 17

July 30, 2012

Media5 Corporation Reference Manual

Media5 Corporation

4229 Garlock Street

Sherbrooke, Québec, Canada J1L 2C8

Mediatrix®4104 Reference Manual

Allrights reserved. No part of this publicationmaybereproduced or used in any form or by any means

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Media5 Corporation reserves the right to revise this publication and make changes at any time and

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Trademarks

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.

All other trademarks and registered trademarks are the property of their respective owners.

Third-Party Software Copyright Information

The Mediatrix®4104 firmware aggregates some third-party software modules (open source and

commercial) that are distributed to you in accordance with their respective licenses. Refer to the Third

Party Software Copyright Information addendum available on the Mediatrix Download Portal, which

lists the third-party software modules along with any copyright and license information.

Reference Manual (SIP Version)

Mediatrix 4104 iii

Contents

Preface

About this Manual...........................................................................................................xvii

Document Objectives................................................................................................................................ xvii

Intended Audience.................................................................................................................................... xvii

Related Documentation............................................................................................................................ xvii

Document Structure..................................................................................................................................xviii

Document Conventions ..............................................................................................................................xx

Warning Definition......................................................................................................................................................xx

Where to find Translated Warning Definition..............................................................................................................xx

Other Conventions .....................................................................................................................................................xx

SCN vs PSTN............................................................................................................................................................xxi

Standards Supported ................................................................................................................................................xxi

Obtaining Documentation.......................................................................................................................... xxi

Media5 Web Site.......................................................................................................................................................xxi

Media5 Download Portal ...........................................................................................................................................xxi

Documentation Feedback .........................................................................................................................................xxi

Unit Manager Network – Element Management System.......................................................................... xxii

End User Technical Support..................................................................................................................... xxii

Installation and Web Page Configuration

Chapter 1

Installation ...........................................................................................................................3

Requirements ...............................................................................................................................................3

Safety Recommendations.............................................................................................................................3

Package Contents ........................................................................................................................................3

Overview.......................................................................................................................................................4

About the Mediatrix 4104 ............................................................................................................................................ 4

Placing a Call .............................................................................................................................................................. 4

Management Choices ................................................................................................................................................. 5

Panels...........................................................................................................................................................6

Front Indicators ........................................................................................................................................................... 6

Rear Connectors ......................................................................................................................................................... 7

Choosing a Suitable Installation Site ..........................................................................................................8

Location.......................................................................................................................................................................8

Wall-Mounting ............................................................................................................................................................. 9

Free Standing Unit ...................................................................................................................................................... 9

Condensation .............................................................................................................................................................. 9

Cleaning...................................................................................................................................................................... 9

Hardware Connection.................................................................................................................................10

Reserving an IP Address........................................................................................................................................... 10

Before Proceeding..................................................................................................................................................... 10

Installing the Mediatrix 4104...................................................................................................................................... 11

Starting the Mediatrix 4104 for the First Time.............................................................................................12

IP Address Discovery or Configuration ..................................................................................................................... 12

Contents

iv Mediatrix 4104

Initial Provisioning Sequence.................................................................................................................................... 13

Special Vocal Features ............................................................................................................................................. 13

LED Behaviour in Starting Mode............................................................................................................................... 14

LED Indicators ............................................................................................................................................14

Ready LED................................................................................................................................................................ 14

In Use LED................................................................................................................................................................ 14

ETH1/ETH2 LEDs..................................................................................................................................................... 14

Power LED................................................................................................................................................................ 14

LED Patterns............................................................................................................................................................. 15

Booting LED Pattern Description............................................................................................................................... 16

NormalMode LED Pattern Description...................................................................................................................... 17

AdminMode LED Pattern Description........................................................................................................................ 17

Recovery Mode LED Patterns................................................................................................................................... 17

Reset / Default Switch ................................................................................................................................18

At Run-Time.............................................................................................................................................................. 18

At Start-Time............................................................................................................................................................. 18

Recovery Mode......................................................................................................................................................... 19

Factory Reset............................................................................................................................................................ 20

Software Restart.........................................................................................................................................21

Restart Behaviour...................................................................................................................................................... 21

Verifying the Installation..............................................................................................................................22

Chapter 2

Web Interface – Introduction............................................................................................23

Introduction.................................................................................................................................................23

Using the Web Interface.............................................................................................................................23

Web Interface Access Limitation............................................................................................................................... 23

System Status of the Mediatrix 4104......................................................................................................................... 25

Menu Frame.............................................................................................................................................................. 25

Content Frame .......................................................................................................................................................... 26

Submitting Changes ...................................................................................................................................26

Syslog Monitoring.......................................................................................................................................27

Configuring the Syslog Daemon Application............................................................................................................. 28

Chapter 3

Web Interface – Management...........................................................................................29

Admin Page................................................................................................................................................29

HTTP Server Password............................................................................................................................................. 29

System Management ................................................................................................................................................ 31

Group Port Management........................................................................................................................................... 32

Interface Management .............................................................................................................................................. 32

Network Settings.........................................................................................................................................33

Ethernet Connection Speed...................................................................................................................................... 33

Network Settings....................................................................................................................................................... 34

SNTP Settings........................................................................................................................................................... 35

Configuration File Download.......................................................................................................................38

Configuration File Download Server.......................................................................................................................... 38

Configuration File Server Settings............................................................................................................................. 39

Setting up the Configuration File Download.............................................................................................................. 40

Configuration Files Encryption .................................................................................................................................. 43

Configuration Download Procedure .......................................................................................................................... 44

Automatic Configuration Update ............................................................................................................................... 44

Error Handling........................................................................................................................................................... 47

Firmware Download....................................................................................................................................49

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Mediatrix 4104 v

Before Downloading.................................................................................................................................................. 49

Firmware Servers Configuration................................................................................................................................ 50

Setting up the Firmware Download........................................................................................................................... 51

Firmware Download Procedure................................................................................................................................. 56

Automatic Firmware Update...................................................................................................................................... 56

Spanning Tree Protocol (STP).................................................................................................................................. 59

Firmware Downgrade................................................................................................................................................ 59

Emergency Firmware Procedure............................................................................................................................... 60

Chapter 4

Web Interface – SIP Parameters ......................................................................................61

SIP Servers Configuration..........................................................................................................................61

SIP Servers............................................................................................................................................................... 61

SIP Configuration...................................................................................................................................................... 62

SIP User Agent.......................................................................................................................................................... 63

SIP Registration ........................................................................................................................................................ 64

SIP Publication.......................................................................................................................................................... 65

SIP Interop..................................................................................................................................................65

SIP Penalty Box ........................................................................................................................................................ 65

SIP Transport Type................................................................................................................................................... 67

Interop Parameters.................................................................................................................................................... 67

SIP Authentication......................................................................................................................................69

Chapter 5

Web Interface – Telephony...............................................................................................71

Digit Maps...................................................................................................................................................71

Syntax ....................................................................................................................................................................... 71

Special Characters.................................................................................................................................................... 72

How to Use a Digit Map............................................................................................................................................. 72

General Parameters.................................................................................................................................................. 74

Allowed Digit Maps.................................................................................................................................................... 75

Blocked Digit Maps.................................................................................................................................................... 76

Voice & Fax Codecs ...................................................................................................................................77

G.711 PCMA and PCMU........................................................................................................................................... 77

G.726......................................................................................................................................................................... 78

G.723.1...................................................................................................................................................................... 78

G.729......................................................................................................................................................................... 78

General Parameters.................................................................................................................................................. 79

G.711 Codec Parameters.......................................................................................................................................... 82

G.729 Codec Parameters.......................................................................................................................................... 83

G.723 Codec Parameters.......................................................................................................................................... 83

G.726 Codecs Parameters........................................................................................................................................ 84

Fax Parameters......................................................................................................................................................... 85

Call Forward ...............................................................................................................................................89

On Busy.....................................................................................................................................................................89

On No Answer........................................................................................................................................................... 91

Unconditional............................................................................................................................................................. 92

Services......................................................................................................................................................94

Call Transfer.............................................................................................................................................................. 94

Call Waiting............................................................................................................................................................... 95

Conference................................................................................................................................................................ 98

Call Hold.................................................................................................................................................................. 100

Second Call............................................................................................................................................................. 101

Automatic Call......................................................................................................................................................... 101

Contents

vi Mediatrix 4104

Miscellaneous...........................................................................................................................................102

Country Selection.................................................................................................................................................... 102

Custom Tone Configuration .................................................................................................................................... 103

Message Waiting Indicator...................................................................................................................................... 110

Chapter 6

Web Interface – Advanced..............................................................................................115

Quality of Service (QoS)...........................................................................................................................115

802.1q Configuration............................................................................................................................................... 115

DiffServ Configuration............................................................................................................................................. 117

Emergency Page......................................................................................................................................118

Emergency Call Configuration................................................................................................................................. 118

STUN Configuration..................................................................................................................................119

SIP Outbound Proxy................................................................................................................................................ 119

Restrictions on the Media5 STUN Implementation ................................................................................................. 120

STUN Client Configuration...................................................................................................................................... 120

SIP Custom NAT Traversal..................................................................................................................................... 121

SNMP Configuration

Chapter 7

MIB Structure and SNMP................................................................................................125

SNMP Overview .......................................................................................................................................125

Definitions................................................................................................................................................................ 125

SNMP Versions....................................................................................................................................................... 126

SNMP Behaviour..................................................................................................................................................... 127

SNMPv3 Special Behaviour.................................................................................................................................... 128

SNMP Configuration via a Configuration File.......................................................................................................... 129

MIB Structure............................................................................................................................................133

Textual Conventions................................................................................................................................................ 134

Objects, Conformance, and Events......................................................................................................................... 134

IP Addresses........................................................................................................................................................... 135

Persistence.............................................................................................................................................................. 135

Changing a Parameter Value.................................................................................................................................. 135

Tables.......................................................................................................................................................136

Generic Variables.................................................................................................................................................... 136

Variables for Administrative Commands ................................................................................................................. 137

SNMP Access Limitation ..........................................................................................................................138

SNMP Service Agent................................................................................................................................138

Current MIB Version .................................................................................................................................138

Sending Configuration Data to the Mediatrix 4104...................................................................................139

Configuration File.................................................................................................................................................... 139

Management Information Base – MIB..................................................................................................................... 139

Chapter 8

IP Address and Network Configuration ........................................................................141

IP Addresses ............................................................................................................................................141

IP Addresses Formats in the DHCP Server ............................................................................................................ 141

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Mediatrix 4104 vii

Provisioning Source ................................................................................................................................................ 142

Services....................................................................................................................................................142

Configuration Source............................................................................................................................................... 142

Local Host ............................................................................................................................................................... 143

Static DNS............................................................................................................................................................... 146

Image ...................................................................................................................................................................... 146

Management Server................................................................................................................................................ 147

Configuration File Fetching ..................................................................................................................................... 148

Syslog...................................................................................................................................................................... 148

SIP Servers............................................................................................................................................................. 149

SNTP....................................................................................................................................................................... 150

ETH2 Connector Static IP Address ..........................................................................................................151

DHCP Configuration .................................................................................................................................152

DHCP Options Waiting Time................................................................................................................................... 152

Bootp BROADCAST Flag in DHCP Requests ........................................................................................................ 152

Changing the Size of DHCP Requests.................................................................................................................... 153

DHCP Server Configuration .....................................................................................................................153

Connection to the DHCP Behaviour........................................................................................................................ 153

Network Configuration............................................................................................................................................. 154

Vendor and Site Specific DHCP Options..................................................................................................154

Vendor Specific Options.......................................................................................................................................... 154

Site Specific Options............................................................................................................................................... 155

Option Codes .......................................................................................................................................................... 156

Entering IP Addresses............................................................................................................................................. 156

Entering FQDNs...................................................................................................................................................... 157

Settings Example .................................................................................................................................................... 159

Error Handling...........................................................................................................................................160

DHCP Server Failures............................................................................................................................................. 160

Vendor/Site Specific Option Missing ....................................................................................................................... 160

DNS Failures........................................................................................................................................................... 160

Ethernet Connection Speed......................................................................................................................161

Speed and Duplex Detection Issues ....................................................................................................................... 161

Chapter 9

SIP Servers ......................................................................................................................163

Registrar Server........................................................................................................................................163

Configuration Source............................................................................................................................................... 163

Proxy Server.............................................................................................................................................165

Configuration Source............................................................................................................................................... 165

Outbound Proxy Server............................................................................................................................166

Configuration Source............................................................................................................................................... 167

Loose Router Configuration .................................................................................................................................... 168

Presence Compositor Server....................................................................................................................169

Configuration Source............................................................................................................................................... 169

Chapter 10

DNS SRV Configuration..................................................................................................171

What is a DNS SRV?................................................................................................................................171

Priority vs Weight .................................................................................................................................................... 171

DNS SRV Call Flow................................................................................................................................................. 172

Enabling DNS SRV on the Mediatrix 4104 ...............................................................................................172

DNS SRV Record Lock.............................................................................................................................173

DNS SRV-Oriented Settings.....................................................................................................................173

Contents

viii Mediatrix 4104

Chapter 11

Country-Specific Configuration.....................................................................................175

Caller ID Information.................................................................................................................................175

Caller ID Generation................................................................................................................................................ 175

ADSI........................................................................................................................................................................ 176

Setting the Location (Country)..................................................................................................................176

Caller ID Selection................................................................................................................................................... 177

Custom Tone Configuration......................................................................................................................178

Pattern Definition..................................................................................................................................................... 178

Customizing the Tones............................................................................................................................................ 179

Custom Tone Example............................................................................................................................................ 180

Chapter 12

Configuration File Download .........................................................................................185

Configuration File Download Server.........................................................................................................185

Configuring the TFTP Server .................................................................................................................................. 185

Configuring the SNTP Server.................................................................................................................................. 185

Configuring the HTTP Server.................................................................................................................................. 185

Configuring the HTTPS Server................................................................................................................................ 186

Configuration File Server Settings........................................................................................................................... 187

Setting up the Configuration File Download............................................................................................................ 188

Configuration Update Status................................................................................................................................... 190

Configuration Files Encryption ................................................................................................................................ 191

Configuration Download via TFTP .......................................................................................................................... 192

Configuration Download via HTTP/HTTPS............................................................................................................. 193

Automatic Configuration Update ............................................................................................................................. 194

Error Handling......................................................................................................................................................... 196

Management Server .................................................................................................................................199

Management Server Configuration ......................................................................................................................... 199

Downloading from the Management Server............................................................................................................ 199

Error Handling......................................................................................................................................................... 200

Syslog Messages.................................................................................................................................................... 201

Configuration File Example.......................................................................................................................202

Supported Characters............................................................................................................................................. 203

Chapter 13

Software Download.........................................................................................................205

Before Downloading .................................................................................................................................205

Configuring the TFTP Server .................................................................................................................................. 205

Configuring the SNTP Server.................................................................................................................................. 205

Configuring the HTTP Server.................................................................................................................................. 205

Configuring the HTTPS Server................................................................................................................................ 206

Software Servers Configuration................................................................................................................207

DHCP Configuration................................................................................................................................................ 207

Static Configuration................................................................................................................................................. 208

Download Procedure................................................................................................................................209

Extracting the Zip File.............................................................................................................................................. 209

Setting up the Image Path....................................................................................................................................... 209

Software Download Status...................................................................................................................................... 211

Download via TFTP................................................................................................................................................. 213

Download via HTTP/HTTPS.................................................................................................................................... 214

Automatic Software Update..................................................................................................................................... 215

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Mediatrix 4104 ix

Spanning Tree Protocol (STP)................................................................................................................................ 217

Software Downgrade ................................................................................................................................218

Emergency Software Procedure...............................................................................................................218

Using the Emergency Software............................................................................................................................... 218

Chapter 14

Line Configuration ..........................................................................................................221

Lines Administrative State ........................................................................................................................221

Temporary Administrative State.............................................................................................................................. 221

Permanent Administrative State.............................................................................................................................. 222

Unregistered Line Behaviour ....................................................................................................................222

Flash Hook Detection ...............................................................................................................................222

Source Line Selection...............................................................................................................................223

Examples of Source Line Selection Use................................................................................................................. 223

Loop Current.............................................................................................................................................224

Callee Hang-up Supervision.....................................................................................................................225

Line Reversal............................................................................................................................................226

Blanking of an Anonymous Caller ID........................................................................................................226

Calling Number Transformation................................................................................................................227

Regular Expressions............................................................................................................................................... 227

Chapter 15

Voice Transmissions ......................................................................................................229

Codec Descriptions...................................................................................................................................229

G.711 PCMA and PCMU......................................................................................................................................... 229

G.726....................................................................................................................................................................... 230

G.723.1.................................................................................................................................................................... 230

G.729....................................................................................................................................................................... 230

Preferred Codec .......................................................................................................................................231

Enabling Individual Codecs ......................................................................................................................231

Packetization Time ...................................................................................................................................232

DTMF Transport Type ..............................................................................................................................235

DTMF Transport Using SIP INFO ........................................................................................................................... 236

DTMF Payload Type ............................................................................................................................................... 236

DTMF – RFC 2833 Events...................................................................................................................................... 237

DTMF Transport over the SIP Protocol................................................................................................................... 237

DTMF Detection........................................................................................................................................238

DTMF Frequencies.................................................................................................................................................. 238

DTMF Detection Configuration................................................................................................................................ 239

Adaptative Jitter Buffer .............................................................................................................................241

About Changing Jitter Buffer Values ....................................................................................................................... 241

Voice Activity Detection ............................................................................................................................242

G.711 and G.726 VAD ............................................................................................................................................ 242

G.729 VAD.............................................................................................................................................................. 242

Echo Cancellation.....................................................................................................................................243

Signal Limiter........................................................................................................................................................... 243

Comfort Noise...........................................................................................................................................244

User Gain..................................................................................................................................................244

Contents

xMediatrix 4104

Chapter 16

Fax Transmission............................................................................................................247

Introduction...............................................................................................................................................247

Fax Calling Tone Detection ......................................................................................................................247

CED Fax Tone Detection ........................................................................................................................................ 248

Analog CED Detection Behaviour........................................................................................................................... 248

Clear Channel Fax....................................................................................................................................249

Data Codec Selection Procedure............................................................................................................................ 251

T.38 Fax....................................................................................................................................................252

T.38 No-Signal ........................................................................................................................................................ 253

T.38 INVITE Rejected with 606............................................................................................................................... 254

Chapter 17

Bypass Configuration.....................................................................................................255

Bypass Connector Settings ......................................................................................................................255

Standard Bypass..................................................................................................................................................... 255

Chapter 18

SIP Protocol Features.....................................................................................................257

User Agents..............................................................................................................................................257

Home Domain Override........................................................................................................................................... 258

SIP User Agent Header........................................................................................................................................... 258

Session Timers.........................................................................................................................................259

Session Timer Version ............................................................................................................................................ 259

Background Information.......................................................................................................................................... 260

Authentication...........................................................................................................................................260

Line-Specific Authentication.................................................................................................................................... 260

Unit Authentication.................................................................................................................................................. 261

Authentication Request Protection.......................................................................................................................... 261

SIP Trusted Sources.................................................................................................................................262

NAT Traversal...........................................................................................................................................262

Mediatrix 4104 Configuration .................................................................................................................................. 263

NAT System Configuration...................................................................................................................................... 263

SIP Transport Type...................................................................................................................................263

Transport Parameter............................................................................................................................................... 264

UDP Source Port Behaviour.................................................................................................................................... 264

SIP Penalty Box........................................................................................................................................265

Penalty Box vs Transport Types ............................................................................................................................. 265

Penalty Box Configuration....................................................................................................................................... 265

Registration Parameters...........................................................................................................................266

Refreshing Registration........................................................................................................................................... 266

Registration Expiration............................................................................................................................................ 266

Default Registration Expiration................................................................................................................................ 267

Publication Parameters.............................................................................................................................267

Refreshing Publications........................................................................................................................................... 267

Publications Expiration............................................................................................................................................ 268

Default Publication Expiration ................................................................................................................................. 268

Interop Parameters...................................................................................................................................269

Call Transfer Capacity............................................................................................................................................. 269

Transmission Timeout............................................................................................................................................. 271

Max-Forwards Header............................................................................................................................................. 271