Answering a Call
Press the grey button to answer the call.
Hanging Up the Call
After having pressed the grey button in an emergency and you have finished
speaking with one of your contacts, briefly press the grey button twice to hang
up. This action not only disconnects the call, but also cancels all subsequent calls
to your other emergency contacts.
While the iHelp is performing it’s sequence of calls, note that when a contact
answers, they must press number 3 on their keypad or the call will
disconnect in approximately a minute. The iHelp will then call the next contact.
The two ways to abort the sequence of calls is for the:
(1) contact to press 3 on their keypad, OR (2) user to tap the grey button twice.
The user may also cancel incoming or outgoing calls while the phone is ringing
with two taps on the grey button.
In An Emergency
In the event of an emergency, press the large grey button on the front of your
iHelp unit for 2-3 seconds and release. When your contact answers, speak in a
normal voice and explain the nature of your emergency. There is no need to put
the unit up to your ear unless you are having trouble hearing. Also, it is not
necessary to hold the unit up to your mouth. You will be clearly heard, even if the
unit is at arm’s length away.
Your iHelp is like a miniature phone in that you can carry on a two-way
conversation.
NOTE: If the grey button is accidentally pressed, simply tell your contact that there
is no emergency and that you DO NOT need help.
©2017. Medi Alarm. All rights reserved. Page 7
NOTE: A green light around the button on your iHelp indicates
the unit is in use. If an emergency call is attempted to be
placed and there is no cell signal, the unit will announce “No
wireless coverage, the call cannot be placed.”
