Lucent Technologies MERLIN Plus Release 2 Guide de l'utilisateur

Lucent Technologies

Bell Labs Innovations

MERLIN®Plus

COMMUNICATIONS SYSTEM

Release 2

System Manual

999-507-148

Issue 3

August 1990

Printed in U.S.A.

999-507-148

Issue 3

August 1990

NOTICE

The information in this document is subject to change without notice. Lucent

Technologies assumes no responsibility for any errors that may appear in this document.

MERLIN is a registered trademark of Lucent Technologies.

To order copies of this document, call the Lucent Technologies Customer Information

Center, 1-888-582-3688 and refer to document number 999-507-148 with your order.

Intellectual property related to this product (including trademarks) and registered to

AT&T Corporation has been transferred to Lucent Technologies Incorporated.

Any references within this text to American Telephone and Telegraph Corporation

or AT&T should be interpreted as references to Lucent Technologies Incorporated.

The exception is cross references to books published prior to December 31, 1996,

which retain their original AT&T titles.

Lucent Technologies

– formed as a result of AT&T’s planned restructuring –

designs, builds, and delivers a wide range of public and private networks,

communication systems and software, consumer and business telephone systems,

and microelectronic components. The world-renowned Bell Laboratories is the

research and development arm for the company.

Contents

Section 1: Introduction

FCC Notification and Repair Information

1-1

Quick Start Procedure

1-3

What’s in This Manual

1-4

How to Use This Manual

1-6

The MERLIN Plus Communications System

1-7

Section 2: Planning the System

Introduction

2-1

System Configuration Form

2-2

Line Assignments Form

2-9

Call Restrictions Forms

2-18

System Speed Dial Forms 2-23

MERLIN Plus System Planning Forms 2-25

Section 3: Administering the System

Introduction

3-1

Administration Preview

3-2

Basic Administration

3-10

Line Assignments for Voice Terminals 3-24

Systemwide Options

3-33

Quick Reference Guide to System Administration 3-37

Quick Reference Guide to Administration Codes 3-48

Section 4: Using The Attendant Console

Overview

4-1

Handling Calls 4-4

Section 5: Reference

MERLIN Plus System Features

5-1

Quick Reference Guide to MERLIN Plus Features 5-166

Quick Reference Guide to Using the ASA Features 5-170

Quick Reference Guide to Using the Programming Codes 5-171

Section 6: Accessory Equipment

Answering Machines

Basic Telephones

Basic Telephone and Modem Interface 2

Data Collector and Printer

Doorphone Controller

General Purpose Adapter (GPA)

Headset and Headset Adapter

Loudspeaker Paging System

Music-on-Hold (MOH) and Background Music

Supplemental Alert Adapter (SAA)

6-2

6-4

6-7

6-9

6-11

6-13

6-15

6-17

6-21

6-23

Section 7: Troubleshooting the System

Troubleshooting Procedures

7-1

System Test

7-13

Section 8: Installation

Index

Section 1: Introduction

FCC Notification and Repair Information

INTERFERENCE This equipment generates, uses, and can radiate radio frequency energy and, if

INFORMATION NOTICE not installed and used in accordance with the instructions in this manual, may

cause interference to radio communications. The equipment has been tested and

found to comply with the limits for a Class A computing device pursuant to

Subpart J or Part 15 of FCC Rules, which are designed to provide reasonable

protection against such interference when the equipment is operated in a

commercial environment. Operating this equipment in a residential area is likely

to cause interference, in which case the user, at his or her own expense, will be

required to do whatever is necessary to correct the interference.

FCC REGISTRATION AND This equipment is registered with the FCC in accordance with Part 68 of its

REPAIR INFORMATION rules. In compliance with the rules, you are to be advised of the following:

1 Means of Connection: Connection of this equipment to the telephone

network must be through a standard network interface jack: USOC RJ11C or

RJ14C, or a multiline network interface cable and connector USOC R121.

● Connection to off-premises stations requires a USOC RJ2GX.

● This equipment must be ordered from your local telephone company.

● This equipment may not be used with party lines or coin telephone lines.

2 Notification of the Local Telephone Company: Before connecting this

equipment, you or your equipment supplier must notify your local telephone

company’s business office of the following:

● The telephone numbers you will be using with this equipment.

●The registration number for the MERLIN® Plus system:

AS593M-13529-KF-E

● The ringer equivalent number (REN) for the MERLIN Plus system:

0.8A

You must also notify your local telephone company if and when this

equipment is permanently disconnected from the lines.

3 Installation and Operational Procedures: The System Manual and the

MERLIN Plus Installation Guide contain information about installation and

operational procedures.

4 Repair Instructions: If you experience trouble because your equipment is

malfunctioning, the FCC requires that the equipment not be used and that it

be disconnected from the network until the problem has been corrected.

Repairs to this equipment can only be made by the manufacturers, their

authorized agents, or by others who may be authorized by the FCC.

FCC Notification and Repair Information 1-1

Rights of the Local Telephone Company: If this equipment causes harm to the

telephone network, the telephone company may discontinue your service

temporarily. If possible, they will notify you in advance. If advance notice is

not practical, you will be notified as soon as possible. You will also be

informed of your right to file a complaint with the FCC.

Your local telephone company may make changes in its facilities, equipment,

operations, or procedures that affect the proper functioning of this equipment.

If they do, you will be notified in advance to give you an opportunity to

maintain uninterrupted service.

Hearing Aid Compatibility: The custom telephone sets for this system are

compatible with inductively coupled hearing aids.

1-2 FCC Notification and Repair Information

Quick Start Procedure

IF YOU’RE IN A HURRY If you need to make and receive calls the moment your MERLIN Plus system is

installed, and before you’ve had time to learn how to implement the entire

system, this “Quick Start” information is for you. Follow this short procedure and

in a few minutes you’ll hear the familiar sound of a dial tone, enabling you to

make and receive calls, so that your business can continue uninterrupted while

the rest of the system is being planned.

1 Connect the system to a grounded ac power outlet.

2 Connect the system to the Central Office line in jack A.

3 Plug a voice terminal into Intercom #10.

4 Turn on the system power switch.

You now can make unrestricted calls on Touch-Tone lines only

from the voice terminal.

Quick Start Procedure 1-3

What's in This Manual

SECTION 1.

INTRODUCTION

SECTION 2.

PLANNING THE SYSTEM

SECTION 3.

ADMINISTERING THE

SYSTEM

SECTION 4.

USING THE ATTENDANT

CONSOLE

SECTION 5.

REFERENCE

SECTION 6.

ACCESSORY EQUIPMENT

SECTION 7.

TROUBLESHOOTING

THE SYSTEM

SECTION 8.

INSTALLATION

You’ll find the information in this MERLIN Plus Communications System

manual conveniently divided into eight sections, as described below.

You’ll also find ten copies of the MERLIN Plus System User’s Guide enclosed.

This section tells you what’s in this manual and how to use it. It also offers a

brief introduction to the system’s control unit and the voice terminals

(telephones).

Use the information in this section to make some key decisions about how you

want the system to operate. This section includes planning forms to record your

decisions. If someone else will be system administrator, have that person fill out

the planning forms.

This section tells you how to use the information on the planning forms to

customize the system to meet your business needs. If someone else will be

system administrator, have that person administer the system following the steps

in this section.

If your system will have an attendant manage incoming call traffic, that person

can find helpful information in this section on using the administrator/attendant

telephone.

This section contains a detailed discussion of every component, option, and

feature in the MERLIN Plus system. The entries are organized alphabetically to

help you find the information you need quickly. As you become familiar with

the system, you’ll probably go to this section first when you want to change a

system setting or a voice terminal feature, or when you simply want to find out

more about some aspect of the system.

Accessory Equipment includes the additional hardware that can be used with the

MERLIN Plus system. The accessories are listed alphabetically.

The tables in this section can help you isolate and solve any of the technical

problems that may cause your system to malfunction.

Insert your MERLIN Plus Release 2 Installation Manual in this section

for future reference.

1-4 What’s in This Manual

CF/RLA CARD

DOCUMENT LIST

USER’S GUIDE This guide is a handy reference for anyone who uses a MERLIN Plus system

voice terminal on the job. Give one to everyone in your business who uses a

voice terminal.

This card should be given to anyone in your company who works at home or

travels frequently but still needs to make or receive business calls. It contains

instructions for using Call Forwarding and Remote Line Access, convenient

features for people who spend a lot of time out of the office. (Refer to

Section 5, “Reference,” for more details about these two features.)

Call the AT&T Customer Information Center at 1-800-432-6600 to order any of

the following documents for the MERLIN Plus system:

Document Order No.

System Manual

CF/RLA Card

Installation Manual

User’s Guide

Customization Chart

Customer Training Video Tape

999-507-148

999-502-148

518-600-008

999-500-148

999-503-148

775-358

What’s in This Manual 1-5

Autres manuels pour MERLIN Plus Release 2

Table des matières

Autres manuels Lucent Technologies Système de conférence

Lucent Technologies

Lucent Technologies PARTNER II Release 4.1 Manuel utilisateur

Lucent Technologies

Lucent Technologies DEFINITY Guide Manuel utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 6.1 Instructions d'installation et d'entretien

Lucent Technologies

Lucent Technologies MERLIN LEGEND Guide de l'utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Guide de l'utilisateur

Lucent Technologies

Lucent Technologies Spirit 308 Manuel utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 6.1 Mode d'emploi

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 7.0 Manuel technique

Lucent Technologies

Lucent Technologies PARTNER Advanced Communications System Guide de l'utilisateur

Lucent Technologies

Lucent Technologies PARTNER Advanced Communications System Manuel utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 7.0 Manuel du propriétaire

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 7.0 Manuel de service

Lucent Technologies

Lucent Technologies MERLIN LEGEND 6 Guide de l'utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 7.0 Guide de l'utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 7.0 Manuel utilisateur

Lucent Technologies

Lucent Technologies PARTNER Advanced Communications System Guide rapide

Lucent Technologies

Lucent Technologies Merlin 1030 Manuel technique

Lucent Technologies

Lucent Technologies PARTNER II Release 4.1 Guide rapide

Lucent Technologies

Lucent Technologies PARTNER Advanced Communications System Manuel utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 6.1 Guide de l'utilisateur

Lucent Technologies

Lucent Technologies MERLIN Plus Release 2 Manuel utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Manuel utilisateur

Lucent Technologies

Lucent Technologies MERLIN Plus Cf/rla card Manuel utilisateur

Lucent Technologies

Lucent Technologies MERLIN LEGEND Release 6.1 Guide de l'utilisateur

Manuels Système de conférence populaires d'autres marques

Kramer

Kramer VIA GO Manuel utilisateur

AVT

AVT MAGIC AC1 Go Manuel utilisateur

ProSoft Technology

ProSoft Technology AN-X4-AB-DHRIO Manuel utilisateur

Sony

Sony PCS-I150 Manuel utilisateur

Middle Atlantic Products

Middle Atlantic Products VTC Series Manuel utilisateur

Prentke Romich Company

Prentke Romich Company Vanguard Plus Mode d’emploi

Speakerbus

Speakerbus iD 712 Manuel utilisateur

Trelleborg

Trelleborg SafePilot CAT PRO Manuel utilisateur

Sennheiser

Sennheiser ADN Manuel utilisateur

ADTRAN

ADTRAN NetVanta 7100 Manuel utilisateur

AINA

AINA PTT Voice Responder Manuel utilisateur

Yamaha

Yamaha ProjectPhone PJP-100H Manuel utilisateur

vissonic

vissonic VLI Series Manuel utilisateur

Panasonic

Panasonic KX-VC500 Manuel utilisateur

Poly

Poly Trio 8300 Manuel utilisateur

Crestron

Crestron Mercury CCS-UCA-SMK Dessin dimensionnel

Inmarsat

Inmarsat mini M Manuel utilisateur

Tenveo

Tenveo ALL-IN-ONE Manuel utilisateur