ListenClear TV STREAMER Manuel utilisateur

TV STREAMER

ACCESSORY

USER MANUAL

WWW.LISTENCLEAR.COM PAGE 3

CONTENTS

GETTING STARTED

VOLUME CONTROL

CLEANING & MAINTENANCE

TROUBLESHOOTING

SERVICE & WARRANTY

FCC COMPLIANCE

TECHNICAL INFORMATION

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GETTING STARTED

Please read through this guide for proper installation instructions and

helpful troubleshooting tips.

HOW TO INSTALL

To setup your TV Streamer for your ListenClear Premier wireless hearing

aids please follow these steps carefully.

1. Remove the new TV Streamer box and cables from the packaging.

Installation requires connecting the TV Streamer to a power outlet,

and connecting the TV Streamer to a TV.

2. Insert the Power plug into the wall socket.

a. Select the Analog or Digital audio cable that is compatible

with the TV, and insert cable into the matching port on the

backside of the TV Streamer. The TV Streamer connection

ports are labeled for each type of cable.

NOTE: The preferred method of setup is to use the Analog audio

cable as it requires the least amount of steps to ensure compatibility

with your TV and Home Theater setup.

NOTE: As part of packaging, the Digital cable has plastic protective

coverings on the tips which must be removed in order for the cable to

be inserted into the TV Streamer and the TV.

b. Insert the Power cable into the port on the backside of the TV

Streamer.

AnalogDigital Power

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3. Insert the other end of the audio cable into the audio output on the

back of your television. Again, this is dependent on the Digital or

Analog cable that is compatible with the TV.

4. Turn the television ON.

5. Place hearing aids into the TV Streamer program through one of

these three options:

Audio-L

Audio-R

Digital

OR OR

Headphone

• Once connected to power and a TV audio signal, the TV

Streamer’s blue light indicates that it is ready to stream.

PUSH BUTTON

• Press the push button on the hearing aid until

it enters the TV Streamer program.

• Select the TV Streamer icon/button on the

mobile application.

• Press the TV Streamer button on the remote.

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6. The audio signal will be streaming from the TV Streamer direct to

the hearing aids. A stable streaming signal is typical within a 20

foot range of the TV Streamer.

7. Congratulations! Your hearing aids are now connected to the TV

Streamer.

VOLUME CONTROL

Press the Volume Down (-) or Volume Up (+) button on the front

of your TV Streamer to adjust the TV volume level broadcast to your

hearing aids.

TV volume in your hearing aids can also be adjusted using the mobile

application or remote.

• To adjust TV volume using the mobile application, simply tap

the “TV Streamer” icon/button in the app, and then use the volume

slider on the Volume Screen to adjust.

• To adjust TV volume using the remote, simply press the “TV

Streamer” button on the remote, and then use the volume buttons on

the remote to adjust.

20 Feet

Volume Down (-)

Volume Up (+)

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CLEANING & MAINTENANCE

The TV Streamer has been designed to give you years of dependable

service. To ensure the utmost in performance, follow these guidelines in

caring for your transmitter:

1. To clean, wipe with a soft cloth slightly dampened in a mild soap-

and-water solution.

2. Do not immerse in water or other liquid

3. Avoid dropping or knocking the unit.

4. Do not clean with harsh chemicals, cleaning solvents or abrasive

detergents.

TROUBLESHOOTING

Device not working properly? Take a look at the table below for possible

solutions. If you’ve tried troubleshooting with our DIY Problem-Solving

Guide and the problem hasn’t been fixed, do not attempt to take your TV

Streamer apart or do anything more, as you may terminate your warranty.

Simply contact ListenClear Customer Service for assistance and we’ll get

you back up and running as fast as we can:

888-320-0424 (Monday – Friday, 8:45am – 7:00pm EST).

DIY PROBLEM SOLVING GUIDE

NO SOUND OR NOT LOUD ENOUGH

CAUSE POSSIBLE REMEDY

Not turned on Make sure the power cord is connected to a good power

source.

No audio signal

from the TV

Refer to the installation instructions for proper installation.

A blue light indicates that an audio signal is being broadcast.

NOTE: The TV Streamer works best with 2-channel

stereo (PCM) and is not compatible with Dolby or DTS

(Surround Sound) audio signal.

Low volume

Check for a blue light on the TV Streamer to indicate that an

audio signal is being broadcast, and then press the Volume Up

button on the TV Streamer for the desired volume.

Hearing aids are not in the

TV Streaming program

Either press the push button on the hearing aids, use the

mobile app, or the remote to change the hearing aid program

to TV Streaming.

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RAPID AUDIO STATIC

CAUSE POSSIBLE REMEDY

Digital Audio Cable

Refer to the installation instructions for proper installation.

A blue light indicates that an audio signal is being broadcast.

NOTE: The TV Streamer works best with 2-channel

stereo (PCM) and is not compatible with Dolby or DTS

(Surround Sound) audio signal.

• If you are using the Digital audio cable to connect the

TV Streamer to your TV, the settings on your TV must

be adjusted so that Dolby or DTS (Surround Sound)

is turned OFF in order for proper operation to occur.

Some TV sets also have an audio option in which

2-channel stereo (PCM) audio output can be selected.

• If you are using the Digital audio cable to connect the

TV Streamer to your cable receiver box, satellite dish

receiver, DVR receiver, streaming device, or other

input device, that device must be adjusted manually

in its settings so that Dolbyor DTS (Surround Sound)

is turned OFF in order for proper operation to occur.

Most cable, satellite, and streaming devices have an

audio option to do so, or an additional option to select

2-channel stereo (PCM) audio output.

• If possible, use the Analog cable to connect the TV

Streamer to your TV or Home Theater device.

THE FINE PRINT

INTENDED USE

The TV Streamer is intended as a wireless transmitter of sound from a

TV to certain ListenClear wireless hearing aids.

SERVICE AND WARRANTY

Your TV Streamer includes a one-year limited warranty against defects

in material and workmanship. Please ask your hearing care professional

about the duration. All claims must be submitted to Manufacturer WITH

the merchandise and WITHIN the warranty period. Manufacturer will

repair or replace any defective merchandise covered by this warranty at

Manufacturer’s sole discretion during the Term of the manufacturer’s

warranty period. All warranties are void if the merchandise (or any

part thereof) has been misused, abused, tampered with, or modified in

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any way, or if the serial number is altered, effaced or removed, or if any

unauthorized repairs have been made to the merchandise.

Manufacturer shall not be liable for any special, indirect, incidental or

consequential damages in connection with the use of the merchandise

or for the breach of any of the obligations owed to the purchaser, or

any customer of the purchaser, if any. In the event legal liability of

Manufacturer is established for any cause or reason whatsoever, including,

without limitation for breach of warranty, the sole and exclusive liability

of Manufacturer and the exclusive remedy of purchaser or any customer

of the purchaser shall be the recovery of an amount not exceeding

the original price charged by Manufacturer to the purchaser for the

merchandise.

MANUFACTURER MAKES NO WARRANTY, EITHER EXPRESSED

OR IMPLIED, THAT THE MERCHANDISE IS MERCHANTABLE

OR FIT OR SUITABLE FOR ANY PARTICULAR USE OR PURPOSE.

MANUFACTURER MAKES NO OTHER WARRANTY, EXPRESS OR

IMPLIED, EXCEPT AS IS EXPRESSLY SET FORTH HEREIN, ALL

SUCH OTHER WARRANTIES BEING HEREBY DISCLAIMED.

In the event your TV Streamer needs repair, please contact ListenClear at

888-320-0424 (Monday – Friday, 8:45am – 7:00pm EST) or contact your

hearing care professional.

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FCC COMPLIANCE

This device complies with Part 15 of the Federal Communication

Commission (FCC) rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including

interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

This device is certified under:

FCC ID: 2ADKC-TVS

NOTE: This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. However, interference

with your TV Streamer and other devices may occur, (e.g. some mobile

telephones, citizens band devices and other wireless devices). If this

occurs, increase the distance between the TV Streamer and the interfering

device. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there

is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on,

the user is encouraged to try to correct the interference by one or more of

the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

To comply with FCC RF exposure requirements, the device and the

antenna for this device must be installed to ensure a minimum separation

distance of 20cm or more from a person’s body. Other operating

configurations should be avoided.

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