Contact the sole agent to replace
the parts.
Trouble
Burners cannot
be ignited
The main gas supply is
turned off.
P.8
The gas meter control
valve or the stove’s
shut-off valve has been
turned off.
Turn on the main gas supply.
Out of battery. Replace a new battery.
Not enough gas in the
gas cylinder. Replace a new gas cylinder.
The ignition knob is
not pressed properly
or adequately.
No flame
Smell of gas
Yellow flame
Unstable flame
Cause Solution
Town Gas models
Stop the gas flow immediately by
turning off the emergency control
valve upstream of the gas meter.
Liquefied petroleum gas (LPG)
models
Disconnect the regulator of the
LPG cylinder to cut off gas supply.
Extinguish all naked flames and
open all windows and doors wide
to disperse the gas. Contact the gas
supply company or a registered gas
installer for checking.
Turn it back to the turned off
mode. Then, press and turn it
anti-clockwise slowly. Once the
burner is ignited, keep pressing it
for a few seconds.
Wash the burner cap in warm water
with detergent. Dry it and place it
back properly.
〉
Open the gas meter cock or the
appliance isolating cock completely.
〉
The gas pipe had been
damaged or not
connected well.
The gas valve is leaking.
Grease and dirt is
accumulated on the
burner cap.
The burner cap is not
placed properly.
Deformation of
burner cap.
Replace the burner cap properly
in position.
〉
〉
〉
〉
Burner cap is blocked
by aluminium foil. Remove the aluminium foil.
〉
〉
〉
〉
〉
*If the cooking range still cannot be ignited with the above suggested solutions, do not attempt to ignite it by other
means. Please contact the sole agent for repair.
*If the flame becomes unstable or if there is the occurrence of a flashback, which leads to incomplete combustion,
this may cause carbon monoxide poisoning.
