LG WM2496*M Series Guide d'installation
Digital Appliance
WM2496 Washer Training
Spring 2007
Service
TRAINING MANUAL
WM2496H*M Page 2 of 58 TRAINING MANUAL
WM2496H*M
Contact Information cover
Safety Notices and Warnings 1
Contents 2
Introduction 4
Specifications 5
Features 6
Display and Controls 7
Warranty 8
Serial Number Identification 9
Fuzzy Logic 10
Door Lock 10
Door Locked Lamp 10
Water Circulation 11
Parts Identification (Callout) 12
Accessories 13
Remote Monitor and Modem 14
Installation 15
Pedestal 16
Connections 18
Water 18
Drain 18
Electrical 18
Program Chart 19
Before Performing Service 19
Dispenser 20
Test Mode 22
Check Water Level Frequency 22
Error Display (Error Codes) 23
Diagnosis and Check Lists 25
Door Error 25
Drain Error 25
Oversudsing 26
Laundry products Do Not Dispense 26
Other Errors 26
WM2496H*M Page 3 of 58 TRAINING MANUAL
Diagnosis and Troubleshooting 27
No Power 27
Noise and Vibration During Spin 28
SpinSense (to resolve vibration issues) 29
No Water Supply 30
Detergent Does Not Flow In 30
Bleach and Softener Do Not Flow In 31
Heater Operation Without Water 32
Abnormal Sound 32
Drain Malfunction 32
Wash Heater Malfunction (No Heating) 33
Heater Malfunction (Continuous Overheating) 33
No Water Circulation 34
Spin Malfunction 35
dE Error Code 35
Disassembly and Repair 36
Block Wiring Diagram 36
Top Plate 36
Control Panel 37
Main Board 38
Dispenser 39
Noise Filter 39
Front Cabinet Cover 40
Door 42
Door Switch Removal 42
Pumps (Drain and Circulation) 43
Heater 44
Thermistor 44
Removal of Objects Between Tub and Drum 45
Motor 46
Tub and Drum 48
Damper 49
Tips and Tricks 50
Hoses 50
Baffles (Roller Jets) 50
Mushroom Valve 50
Ball Sensor (Off Balance Sensor) 50
Wiring Diagram 51
Exploded Views 52
Parts List 55
070125
WM2496H*M Page 4 of 58 TRAINING MANUAL
INTRODUCTION
The WM2496 washer and dryer are very similar to the previous series, with the
exception of the re-shaped front panel and the convertible dryer control. The
WM2496 machines are specifically designed to be sold as a stacked product,
and the dryer is delivered with the control panel mounted at the bottom of the
dryer. This causes the washer and dryer control panels to be adjacent when the
products are installed and stacked. Of course, they can be installed in a standard,
side-by-side configuration with the dryer controls mounted at the top of the dryer.
WM2496H*M Page 5 of 58 TRAINING MANUAL
SPECIFICATIONS
WM2496H*M Page 6 of 58 TRAINING MANUAL
FEATURES
LARGE CAPACITY
The larger drum (4.0 cu. ft.) allows washing of
larger (heavier) loads and oversized items
(comforters, curtains, blankets, etc.) There is less
wrinkling and tangling of the laundry.
DIRECT DRIVE
The brushless DC motor drives the drum directly
without belts, pulleys, or transmissions. The
maximum spin speed of 1,150 RPM extracts more
water from the laundry, reducing drying times.
TILTED DRUM/LARGE DOOR
The tilted drum (10°) and large door opening allow
easier loading and unloading.
ROLLER JETS and BALLS
The baffles pick up water as the drum turns and
allow it to pour through the clothing as it tumbles.
The balls enhance the washing performance while
maintaining fabric care.
AUTOMATIC LOAD DETECTION
The microprocessor reads the current required to
turn the drum and determines the weight of the
load. This input is used to make numerous
decisions during the wash cycle.
WM2496H*M Page 7 of 58 TRAINING MANUAL
FEATURES, continued
BUILT-IN HEATER
The internal heater helps maintain the water
temperature at its optimal temperature for
selected cycles. The SANITARY cycle kills most
common germs and bacteria.
CHILD LOCK
This allows the user to lock the controls. Children
then cannot play with the buttons and disturb the
wash cycle.
REMOTE LAUNDRY MONITOR
Available separately, the remote monitor displays
the cycle and remaining time on the washer and
dryer. It can be plugged in to any outlet in the
house.
DISPLAY and CONTROLS
The control panel is located on the front of the WM2496 Washer. All options are
available from the control panel.
Extra Hot 167° F
Hot 122° F
Warm 104° F
Cold 77° F
Extra High 1,150
High 980
Normal 960
Low 600
SOIL LEVEL
adds time to
wash and
spin cycles
STAIN CYCLE
adds time and
changes
temperature
Press EXTRA HOT/COLD and EXTRA HIGH to read the drum RPM.
Press WARM/WARM and NORMAL to read the water temperature in ° Celsius.
Press WARM/COLD and LOW to read the water level frequency.
WM2496H*M Page 8 of 58 TRAINING MANUAL
WARRANTY
WM2496H*M Page 9 of 58 TRAINING MANUAL
SERIAL NUMBER IDENTIFICATION
The serial number is unique to each product. It gives information concerning the
time and place of manufacture. The serial number is required to be paid for
warranty service and to get the correct part in the event a running production
change was made. Some models may have four (4) letters instead of two (2) for
the product code number. The third and fourth letters are significant only to the
manufacturing facility.
This chart will help you decode the serial number.
WM2496H*M Page 10 of 58 TRAINING MANUAL
FUZZY LOGIC
To get the best washing performance, the user selects one of the standard
cycles and sensors in the WM2496 make an infinitely variable number of
adjustments as the cycle progresses. Adjustments are automatically made for
load size, incoming water temperature, soil level, rinses required, and other
variables.
DOOR LOCK
The door has an automatic, electrically operated lock system. When the machine
is off or paused, the door can be opened by pulling it. When the machine is
operating, the electric latch keeps the door closed.
The door cannot be opened:
•When the WM2496 is operating
•When the power failed or the washer is unplugged
(until the capacitor discharges and releases the lock)
•When the DOOR LOCK light is on
•When the drum is still turning
DOOR LOCKED LAMP
The DOOR LOCK lamp lights:
•When the WM2496 is operating
•When the water level sensor frequency is lower than 22.9 kHz
•When the temperature inside the tub is over 45° C (113°F)
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