LG WM2496*M Series Guide d'installation

Digital Appliance

WM2496 Washer Training

Spring 2007

Service

TRAINING MANUAL

WM2496H*M Page 2 of 58 TRAINING MANUAL

WM2496H*M

Contact Information cover

Safety Notices and Warnings 1

Contents 2

Introduction 4

Specifications 5

Features 6

Display and Controls 7

Warranty 8

Serial Number Identification 9

Fuzzy Logic 10

Door Lock 10

Door Locked Lamp 10

Water Circulation 11

Parts Identification (Callout) 12

Accessories 13

Remote Monitor and Modem 14

Installation 15

Pedestal 16

Connections 18

Water 18

Drain 18

Electrical 18

Program Chart 19

Before Performing Service 19

Dispenser 20

Test Mode 22

Check Water Level Frequency 22

Error Display (Error Codes) 23

Diagnosis and Check Lists 25

Door Error 25

Drain Error 25

Oversudsing 26

Laundry products Do Not Dispense 26

Other Errors 26

WM2496H*M Page 3 of 58 TRAINING MANUAL

Diagnosis and Troubleshooting 27

No Power 27

Noise and Vibration During Spin 28

SpinSense (to resolve vibration issues) 29

No Water Supply 30

Detergent Does Not Flow In 30

Bleach and Softener Do Not Flow In 31

Heater Operation Without Water 32

Abnormal Sound 32

Drain Malfunction 32

Wash Heater Malfunction (No Heating) 33

Heater Malfunction (Continuous Overheating) 33

No Water Circulation 34

Spin Malfunction 35

dE Error Code 35

Disassembly and Repair 36

Block Wiring Diagram 36

Top Plate 36

Control Panel 37

Main Board 38

Dispenser 39

Noise Filter 39

Front Cabinet Cover 40

Door 42

Door Switch Removal 42

Pumps (Drain and Circulation) 43

Heater 44

Thermistor 44

Removal of Objects Between Tub and Drum 45

Motor 46

Tub and Drum 48

Damper 49

Tips and Tricks 50

Hoses 50

Baffles (Roller Jets) 50

Mushroom Valve 50

Ball Sensor (Off Balance Sensor) 50

Wiring Diagram 51

Exploded Views 52

Parts List 55

070125

WM2496H*M Page 4 of 58 TRAINING MANUAL

INTRODUCTION

The WM2496 washer and dryer are very similar to the previous series, with the

exception of the re-shaped front panel and the convertible dryer control. The

WM2496 machines are specifically designed to be sold as a stacked product,

and the dryer is delivered with the control panel mounted at the bottom of the

dryer. This causes the washer and dryer control panels to be adjacent when the

products are installed and stacked. Of course, they can be installed in a standard,

side-by-side configuration with the dryer controls mounted at the top of the dryer.

WM2496H*M Page 5 of 58 TRAINING MANUAL

SPECIFICATIONS

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FEATURES

LARGE CAPACITY

The larger drum (4.0 cu. ft.) allows washing of

larger (heavier) loads and oversized items

(comforters, curtains, blankets, etc.) There is less

wrinkling and tangling of the laundry.

DIRECT DRIVE

The brushless DC motor drives the drum directly

without belts, pulleys, or transmissions. The

maximum spin speed of 1,150 RPM extracts more

water from the laundry, reducing drying times.

TILTED DRUM/LARGE DOOR

The tilted drum (10°) and large door opening allow

easier loading and unloading.

ROLLER JETS and BALLS

The baffles pick up water as the drum turns and

allow it to pour through the clothing as it tumbles.

The balls enhance the washing performance while

maintaining fabric care.

AUTOMATIC LOAD DETECTION

The microprocessor reads the current required to

turn the drum and determines the weight of the

load. This input is used to make numerous

decisions during the wash cycle.

WM2496H*M Page 7 of 58 TRAINING MANUAL

FEATURES, continued

BUILT-IN HEATER

The internal heater helps maintain the water

temperature at its optimal temperature for

selected cycles. The SANITARY cycle kills most

common germs and bacteria.

CHILD LOCK

This allows the user to lock the controls. Children

then cannot play with the buttons and disturb the

wash cycle.

REMOTE LAUNDRY MONITOR

Available separately, the remote monitor displays

the cycle and remaining time on the washer and

dryer. It can be plugged in to any outlet in the

house.

DISPLAY and CONTROLS

The control panel is located on the front of the WM2496 Washer. All options are

available from the control panel.

Extra Hot 167° F

Hot 122° F

Warm 104° F

Cold 77° F

Extra High 1,150

High 980

Normal 960

Low 600

SOIL LEVEL

adds time to

wash and

spin cycles

STAIN CYCLE

adds time and

changes

temperature

Press EXTRA HOT/COLD and EXTRA HIGH to read the drum RPM.

Press WARM/WARM and NORMAL to read the water temperature in ° Celsius.

Press WARM/COLD and LOW to read the water level frequency.

WM2496H*M Page 8 of 58 TRAINING MANUAL

WARRANTY

WM2496H*M Page 9 of 58 TRAINING MANUAL

SERIAL NUMBER IDENTIFICATION

The serial number is unique to each product. It gives information concerning the

time and place of manufacture. The serial number is required to be paid for

warranty service and to get the correct part in the event a running production

change was made. Some models may have four (4) letters instead of two (2) for

the product code number. The third and fourth letters are significant only to the

manufacturing facility.

This chart will help you decode the serial number.

WM2496H*M Page 10 of 58 TRAINING MANUAL

FUZZY LOGIC

To get the best washing performance, the user selects one of the standard

cycles and sensors in the WM2496 make an infinitely variable number of

adjustments as the cycle progresses. Adjustments are automatically made for

load size, incoming water temperature, soil level, rinses required, and other

variables.

DOOR LOCK

The door has an automatic, electrically operated lock system. When the machine

is off or paused, the door can be opened by pulling it. When the machine is

operating, the electric latch keeps the door closed.

The door cannot be opened:

•When the WM2496 is operating

•When the power failed or the washer is unplugged

(until the capacitor discharges and releases the lock)

•When the DOOR LOCK light is on

•When the drum is still turning

DOOR LOCKED LAMP

The DOOR LOCK lamp lights:

•When the WM2496 is operating

•When the water level sensor frequency is lower than 22.9 kHz

•When the temperature inside the tub is over 45° C (113°F)

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